Great selection of Summer wear, lots of choice for shorts and T shirts/short sleeved shirts. Always a well presented shop and pleasant and helpful staff. Perhaps not always the cheapest, but the quali... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... Ver mais
A empresa respondeu
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you tur... Ver mais
A empresa respondeu
I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a sho... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, Reino Unido
- 01788 576602
4,8
Excelente
199 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent shopping experience
I bought items for my grandson online. Arrived very quickly, excellent quality as always. Unfortunately my daughter and I had duplicated our choices so I returned two items and exchanged them at a shop. I have an eye condition and struggle with the small print on the labels, very helpful assistant who took time to help me and show me various alternatives I could purchase. Again, excellent products and my grandson loves them.
11 de agosto de 2023
Resposta da FatFace - RUGBY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Really good store
Really good store with helpful staff and an excellent manager
18 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - RUGBY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Lovely clothes and staff
Lovely clothes and the fat face rose cardigans are beautiful. Staff pleasant and helpful in the Rugby store - overall a good shopping experience.
9 de agosto de 2023
Resposta da FatFace - RUGBY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
friendly yet professional staff
friendly yet professional staff, good value for money
5 de agosto de 2023
Resposta da FatFace - RUGBY
Thank you for your 5*! We deeply appreciate your feedback 🥰 - RS
Best service
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, kind and giving great advice. It was probably the best service that I have every received in any store ever. The other members of the staff were fantastic, but sadly didn’t catch their name. The store was well organised, efficient, excellent stock available and didn’t have to wait long to paid
11 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - RUGBY
Hello Rebekah
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Karen
Karen took care of my elderly hubby. Seating him and chatting to him when she could between looking after customers. This left me free to browse the shop. Then helped with advice on my choices and took us to the till and served us so we didn’t have to stand for a long period of time. And all done in a polite and friendly manner which helped us to have a great experience. Thank you Karen from Mary Wood Author.
11 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - RUGBY
Hello Mary
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service!
Pleasant store to shop in. I found a lovely dress and was then shown a cardigan that would complement it beautifully by Gillian (one of the store assistants). Nice spacious changing rooms. The quality and fit of the items were perfect. I will definitely shop there again.
4 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - RUGBY
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Excellent service.
Fast & efficient service when ordering items to collect in store, kept updated on dispatch and arrival. 👍🏼
26 de julho de 2023
Resposta da FatFace - RUGBY
Good Morning Andrew,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! - JW
Easy to navigate website
Easy to navigate website, great range of items. From ordering to point of receiving was straightforward, delivered quickly, well packaged and excellent tracking information provided. I love my new clothing, absolutely gorgeous, perfect fit, great quality. Thank you.
16 de junho de 2023
Resposta da FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service from friendly staff
Great service from friendly staff. Shop looked interesting. Thank you.
4 de junho de 2023
Resposta da FatFace - RUGBY
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - RUGBY
Hi Rob
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great selection with friendly staff
3 de maio de 2023
Resposta da FatFace - RUGBY
Hi Jim
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - RUGBY
Thank you for your 5* review. We are thrilled to hear of your positive experience whilst shopping with us! - RS
Quality and good service
Very good service easy ordering and quick delivery. I kept two items but returned the 3rd which was unsuitable. I like the style of clothes and the quality is of a very good standard. Sales are great too 😊
4 de maio de 2023
Resposta da FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Easy to use site and order
Easy to use site and order. Quality packing and delivery and return policy as I had to exchange sizes so ordered the new ones on a store and returned there. As always though sizes run a bit larger than usual
4 de maio de 2023
Resposta da FatFace - RUGBY
Hi there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to buy online and quick…
Easy to buy online and quick deliveries, great service, thnx
27 de abril de 2023
Resposta da FatFace - RUGBY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
I have always found Fatface to be…
I have always found Fatface to be reliable when I am ordering online, efficient and quick delivery. Also the store staff at Elliots field Rugby are so friendly and make you feel welcome. Cannot praise Dan and his team enough
23 de abril de 2023
Resposta da FatFace - RUGBY
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Resposta da FatFace - RUGBY
Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB
Easy to order and collect
Easy to order and collect. Gorgeous dress. Perfect fit. Over the moon! Very friendly and helpful staff in the store.
27 de março de 2023
Resposta da FatFace - RUGBY
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great products at a great price
Great products at a great price! The sizing is always spot on, we have never sent an item back. The delivery could be more precise time-wise as it can be just before the arrival.
Finally the originality of designs made anyone stand out in the crowd.
15 de março de 2023
Resposta da FatFace - RUGBY
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.