Good quality clothes, easy to order and free delivery to store. Customer service both online and in store are great and there are no quibbles returning items even if they are not your colour or style.... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Good quality clothes, easy to order and free delivery to store. Customer service both online and in store are great and there are no quibbles returning items even if they are not your colour or style.... Ver mais
A empresa respondeu
Delivered to my selected pick up store in St Andrews in time for holiday overseas. Very convenient and as ever excellent quality cotton fabric and fit
A empresa respondeu
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... Ver mais
A empresa respondeu
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
81 Market Street, KY16 9NX, St�Andrews, Fife, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am still waiting on receiving my order from the store. NO further updates have come my way!

Resposta da FatFace - ST ANDREWS
Love the Fatface store in St Andrews. Such a welcoming store - staff are so nice and friendly. Exceptional customer care from Kirsty who helped me source a backpack that I needed for a Xmas present.

Resposta da FatFace - ST ANDREWS
Ordered online.....collected at St Andrews then spent more money. Staff are always friendly and very helpful. Fat face means good quality clothing and I like their donation clothes too. What a great idea.

Resposta da FatFace - ST ANDREWS
I was able to try on my Fat face online order in store, and return an item that I chose not to keep.
For the zip up hoodie which I love and is so comfy, I had to get a refund and re buy it in the size I wanted to exchange it for.
Otherwise all good in the end.

Resposta da FatFace - ST ANDREWS
Lovely selection of clothes. Very helpful staff in the St Andrews store.

Resposta da FatFace - ST ANDREWS
What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are disabled. One slight thing that should be noted by those at the top of the golden towers, a ramp at the door would make life a little better, if Costa coffee next door can do it, I am sure Fatface can spare £50!!

Resposta da FatFace - ST ANDREWS
I found the staff extremely helpful, the only complaint I have is that online discounts are not offered in store and I prefer to shop in the actual stores.
This pricing system is not helping keep our high street shops open.

Resposta da FatFace - ST ANDREWS
St Andrews shop staff were amazing, so friendly and helpful when I popped in couple of months ago (forgot to write a review)
I was looking for another pair of jeans that I had previously bought online, the lady went away looking for what they had in the back to check colours and sizes, didn’t have what I was needing but looked online for me and managed to find a Jean in the stock that would match the colour available online.
It is tricky to find my size in the shops (18 long) and wide fit.
The lady and young lad serving were extremely helpful, thank you to both, my jeans arrived a few days later and are perfect

Resposta da FatFace - ST ANDREWS
Always an exemplary service! lovely trousers and a speedy delivery ❤️❤️❤️

Resposta da FatFace - ST ANDREWS
I recently had the pleasure of shopping at FatFace St. Andrews and it was a wonderful experience from start to finish.
The staff members were friendly, knowledgeable, and went above and beyond to ensure that I had a positive shopping experience. I informed staff that I only buy clothes that are sustainable and from stores that help the planet. I usually shop as local and eco as possible and felt FatFace employees went out their way to tell me about their clothing and the journey they are on. They were attentive to my needs, offering helpful advice and assistance without being pushy or overbearing (unlike some stores I shop in). It was easy to locate the items in the story and was clearly tidy and organised.
Furthermore, the quality of the clothing was top-notch. The materials are durable and comfortable. Overall, I left feeling satisfied and I will definitely be returning in the future and encourage others to give them a try as well, especially in the St. Andrews store. Thank you to Natasha and the team! Next time I am in St Andrews I will visit again!

Resposta da FatFace - ST ANDREWS
Such a happy positive atmosphere with lovely smells, clothes and music. Such a fabulous shop to have in St. Andrews! Amazing Customer service too, has to be one of my favourite shops 😊

Resposta da FatFace - ST ANDREWS
I ordered on 15th March. I called the store on 27th March and was told that I should receive an email letting me know when they have it. She said that it had been delivered to the wrong store and that was causing the delay. I called the store again today on 1st April and they said yes they received it on the 29th March. I never received an email and it took 2 weeks to deliver.

Resposta da FatFace - ST ANDREWS
Lovely friendly atmosphere at the St Andrews Scotland store!! The staff was super helpful and were all showing off the recent offers! It was such a great experience shopping here. Thanks June and the whole team!

Resposta da FatFace - ST ANDREWS
Faulty chinos (only 3 months old), couldn't locate receipt, guy in the St Andrews store said it wouldn't be a problem to replace as they had only just gone on sale, but manageress overruled him and was only only given a voucher for the sale value (less than half the price)

Resposta da FatFace - ST ANDREWS
My items were delivered swiftly and great quality as always.
The staff in my local store are always cheery and friendly.
I only wish they offered the 10% discount to pharmacies as they do NHS workers and teachers etc.

Resposta da FatFace - ST ANDREWS

Resposta da FatFace - ST ANDREWS

Resposta da FatFace - ST ANDREWS
Being able to order petite sizes in everyday clothes is a great find never new you done them until I saw an advert showing you done dungarees now have 2 pairs and anouther 2 coming great fit great length and great quality thank you guys kind regards anne

Resposta da FatFace - ST ANDREWS
Great jeans and I actually fitted into a size 10 after losing weight !

Resposta da FatFace - ST ANDREWS
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.