Lovely shop with great stylish clothes, good quality clothing at reasonable prices. Styles are fashionable but different from the chains on the highstreet . Glad this shop is still here as so many Fa... Ver mais
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Unit 11/12 The Balcony, Waterloo Station, SE1 7LY London, London, GB
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Lovely shop with great stylish clothes, good quality clothing at reasonable prices. Styles are fashionable but different from the chains on the highstreet . Glad this shop is still here as so many Fa... Ver mais
A empresa respondeu
I submitted my order and it was available to collect from the Waterloo store within 24 hours. Staff were helpful and efficient when I came to collect my order. The items I ordered are good quality... Ver mais
A empresa respondeu
I ordered online to click & collect. I actually saw the item in store then bought two sizes to see what fit, online Online experience straight forward & I was updated frequently. Collecting from s... Ver mais
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I received clear communication about my delivery and reminders to come and collect my package. The staff at Fatface were accommodating when I couldn't find the barcode which was in one of the emails I... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 11/12 The Balcony, Waterloo Station, SE1 7LY, London, London, Reino Unido
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Very efficient and friendly service. Goods fitted description.

Resposta da FatFace - WATERLOO 2
Dressing gown was as described. Click and collect was quick and efficient

Resposta da FatFace - WATERLOO 2
Ecxellent customer service. Stoe is always nice and tidy which makes the shopping experience welcoming .

Resposta da FatFace - WATERLOO 2

Resposta da FatFace - WATERLOO 2
Great experience at the store in Waterloo station. Really friendly helpful staff, found just what I was looking for, fabric and fit perfect!

Resposta da FatFace - WATERLOO 2
Really helpful staff and my return was quickly refunded

Resposta da FatFace - WATERLOO 2
Genuine and heartwarming encounter with a lovely girl named Amber, She couldn’t do enough to help me 🙂 even when dealing with multiple customers, she still thought to check in with me. It’s staff like this that make shopping enjoyable and easy!

Resposta da FatFace - WATERLOO 2
I rushed into the store needed some shoes as I had stupidly left my trainers at home and, after a fancy event, only had heels to go to a concert- I would not have survived the night!!
Then the wonderful Tyra came, without judgement, and went on a search for what seemed an impossible task as there wasnt quite the right thing. She was so lovely and warm and listened to me waffle on for ages. As a shop owner myself and having been in retail for nearly 20 years, I know great service is hard to find these days, so this was an absolute joy of an experience!! Thank you Tyra - I had an awesome mum-night-out because of you!

Resposta da FatFace - WATERLOO 2
Easy to order fast delivery and the returns are super easy too.

Resposta da FatFace - WATERLOO 2

Resposta da FatFace - WATERLOO 2
Easy to order and collect from a store. Very quick process.
Nice bag, proving very useful.

Resposta da FatFace - WATERLOO 2

Resposta da FatFace - WATERLOO 2
Easy to order. Email updates sent. Quick to collect in store. Good quality product.

Resposta da FatFace - WATERLOO 2
Quick and easy ordering process. Great sales and great products

Resposta da FatFace - WATERLOO 2
Bought a sweater online and was able to collect from a shop in London on my last visit there.

Resposta da FatFace - WATERLOO 2
Best bag ever. Waited for years to buy it. Leather is beautiful and the sales associates in waterloo are so lovely. Thanks

Resposta da FatFace - WATERLOO 2
Speedy delivery and kept updated on delivery via emails

Resposta da FatFace - WATERLOO 2
I recently bought stripe linen blend trousers and a linen blend vest top. Both super cute and stylish and well made.

Resposta da FatFace - WATERLOO 2
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