Bought a men’s cap for my husband, have trawled many high street stores and designer brands but Fatface are the ONLY brand which fit his bald head! He love’s your caps and can be seen wearing one come... Ver mais
A empresa respondeu
Localização
Trocar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had bought a top I loved the style & fit of so went into store to see if they had it in another colour. I was advised they had but it was now only available online in the sale. A lovely assistant he... Ver mais
A empresa respondeu
Lovely summer cotton cardigan Style is square cut, sits slightly low on hips Perfect over strappy top Keeps shape well
A empresa respondeu
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,5
Excelente
326 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality
Website easy to navigate, product arrived relatively quick and is off good quality
12 de agosto de 2024
Resposta da FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
I haven’t received my order
I haven’t received my order
I had an email saying it had been dispatched to my chosen store on 2 August but I haven’t had any further messsges today it had arrived. I went into the store on 13 August and it hasn’t arrived there. So I am still waiting
Please advise. Thank u
2 de agosto de 2024
Resposta da FatFace - YORK 2
Hello Wendy
Thank you for your review.
I am so sorry to hear this,
I have sent you a separate email to discuss this further with you.
EP
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the experience of the…
Happy with the experience of the service provided from fatface
24 de julho de 2024
Resposta da FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order was delivered promptly and was as…
Order was delivered promptly and was as expected
13 de julho de 2024
Resposta da FatFace - YORK 2
Hello Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delighted with purchase
Order came quickly and easy to collect.
Staff very helpful.
8 de julho de 2024
Resposta da FatFace - YORK 2
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality
I like The quality of Fatface clothes. Value for money and good service.
4 de julho de 2024
Resposta da FatFace - YORK 2
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good in store and online experience
We went into the York store but couldn’t find the item we wanted in the right size. They helped us order it online- we chose express delivery as we were goi g on holiday , and the parcel was with us 36 hours later.
Great quality- men’s chinos- and in a short length. Very pleased overall. Great staff in the shop.
3 de julho de 2024
Resposta da FatFace - YORK 2
Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
24 de junho de 2024
Resposta da FatFace - YORK 2
Hello Juliet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear you are happy with your Dress, and had a positive instore experience. We look forward to welcoming you back.
Take care. -GM
Resposta da FatFace - YORK 2
Good afternoon, Elizabeth.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
service excellent top lovely
service excellent top lovely did just right, washes nice
20 de junho de 2024
Resposta da FatFace - YORK 2
Good afternoon, Stephen.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Resposta da FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My good service.
My parcel arrived with in a few days of ordering which was great. Very good and prompt service.
23 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff providing great products
Very helpful staff providing great quality service and products, and when products are not available in store they will look for online supplies and arrange for click and collect or home delivery. Thank you.
27 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Comfortable top looks great
Comfortable top looks great, plus price and quick delivery.
2 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear your feedback regarding quality and comfort! We look forward to welcoming you back!
Take care.- GM
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.