You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
A empresa respondeu
Localização
Trocar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
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Veja o que dizem as avaliações
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrob... Ver mais
A empresa respondeu
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Ver mais
A empresa respondeu
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,7
Excelente
354 avaliações
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Resposta da FatFace - YORK 2
Hello Geraldine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
MIDI ELASTICATED WAIST SKIRT
Item as described, good quality and arrived on time.
28 de agosto de 2024
Resposta da FatFace - YORK 2
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Love this site easy to use and follow…
Love this site easy to use and follow great xxxx
21 de agosto de 2024
Resposta da FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great store with proactive staff
Great store with proactive staff. Nothing too much trouble. Didn’t have correct size so andvised to order on line. Easy to use online order system. Delivered quickly.
15 de agosto de 2024
Resposta da FatFace - YORK 2
Hello Tony
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality
Website easy to navigate, product arrived relatively quick and is off good quality
12 de agosto de 2024
Resposta da FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
I haven’t received my order
I haven’t received my order
I had an email saying it had been dispatched to my chosen store on 2 August but I haven’t had any further messsges today it had arrived. I went into the store on 13 August and it hasn’t arrived there. So I am still waiting
Please advise. Thank u
2 de agosto de 2024
Resposta da FatFace - YORK 2
Hello Wendy
Thank you for your review.
I am so sorry to hear this,
I have sent you a separate email to discuss this further with you.
EP
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Resposta da FatFace - YORK 2
Good morning
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with the experience of the…
Happy with the experience of the service provided from fatface
24 de julho de 2024
Resposta da FatFace - YORK 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delighted with purchase
Order came quickly and easy to collect.
Staff very helpful.
8 de julho de 2024
Resposta da FatFace - YORK 2
Hello Susan
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good quality
I like The quality of Fatface clothes. Value for money and good service.
4 de julho de 2024
Resposta da FatFace - YORK 2
Hello John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Good in store and online experience
We went into the York store but couldn’t find the item we wanted in the right size. They helped us order it online- we chose express delivery as we were goi g on holiday , and the parcel was with us 36 hours later.
Great quality- men’s chinos- and in a short length. Very pleased overall. Great staff in the shop.
3 de julho de 2024
Resposta da FatFace - YORK 2
Hello Lynne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and friendly staff
24 de junho de 2024
Resposta da FatFace - YORK 2
Hello Juliet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - YORK 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are pleased to hear you are happy with your Dress, and had a positive instore experience. We look forward to welcoming you back.
Take care. -GM
Resposta da FatFace - YORK 2
Good afternoon, Elizabeth.
Thank you for your feedback regarding your recent online order.
We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
service excellent top lovely
service excellent top lovely did just right, washes nice
20 de junho de 2024
Resposta da FatFace - YORK 2
Good afternoon, Stephen.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Resposta da FatFace - YORK 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My good service.
My parcel arrived with in a few days of ordering which was great. Very good and prompt service.
23 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great staff providing great products
Very helpful staff providing great quality service and products, and when products are not available in store they will look for online supplies and arrange for click and collect or home delivery. Thank you.
27 de maio de 2024
Resposta da FatFace - YORK 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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