Delivery time was 5 weeks. Product seems of good quality and time shakl tell how it lasts in irish weather. Assembly is time consuming with not the easiest instructions i felt. Kids absolutely love th... Ver mais
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Veja o que dizem as avaliações
Was very happy with the product, instructions for building could have been more clear and was very disappointed with delivery time, would still highly recommend though.
I've just placed my order. The process so far has been very well supported. Questions are quickly and appropriately answered via the messaging function. Product dimensions are very well displayed. Inf... Ver mais
Have spent practically 5days assembling the playframe and still not fully finished with decorative features/finishing touches just yet. (Experienced DIYers!) Assembly is very challenging due to the... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Looking for a great wooden climbing frame FATMOOSE playground online store for low prices, reliable and free shipping!
Informações de contato
Franz-Savels-Straße 69, 52538, Gangelt, Alemanha
- +353 (0)76 6805 558
- info@fatmoose.ie
- fatmoose.ie
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Kids love it
Easy assembly, good strong materials. Kids love it and it looks great.
Straight forward and easy purchase
Straight forward and easy purchase. Also free shipping!
Dissapointed Customer
Made a mistake of not checking these reviews in advance. Ordered a swing set and was promised delivery last Friday in time for childs birthday. Now its Tuesday and my emails are getting auto responses that they are too busy. I rang today spoke to a girl called Nadia and was promised a call back with an answer. Got an email instead that my email has been forwarded to a relevant person. Disaster!!
Terrible experience
Terrible experience
Purchased large tree house set based on delivery of 4 wks, as was committed by customer service at time of purchase. Bought for a birthday and now no sign of it. I have emailed them and called them repeatedly and every time all I am told that it's still in production and when it comes into the warehouse it ll take up to 8 working days to deliver. So even if it comes into the warehouse today (it won't I checked), it will be over 2 wks late than what they committed to. What a disaster. And the fact they have no clue when they will receive it.
Customer service is terrible. Everytime u email them they say they will respond within 2 days, and infact rarely do so.
So disappointed.
Don't Bother
Don't Bother. Waited 7 weeks for delivery. Parts missing, they don't answer the phone and no reply to email. Complete let down.
Website is very easy to use
Website is very easy to use, additional items required is clearly stated. No hidden costs
All pretty straight forward really.
All pretty straight forward really.
Minus one star for a bit of confusion about a link in the confirmation email to confirm the email address to complete the 'subscription'. No obvious link in the confirmation email, but perhaps another email might appear which will make it all very clear! Very much looking forward to getting our new adventure equipment!!
Lets get ready to rumble
Wide range of options to choose from for kids with varying adventure needs. Process of purchase was simple, information and instructions on point. Would highly recommend
Buying experience was easy and…
Buying experience was easy and straightforward.
Looking forward to receiving the frame and seeing the face on the kiddos.
So far so good...
Just purchased a swing set on the Fatmoose website. The process has been easy and hassle free. I will wait now for my order to arrive which we hope will be soon! I will update my review once received and in use!
Quite reasonable price relatively…
Quite reasonable price relatively speaking and loads of options to choose from.
Great website
Very easy website to navigate, all related equipment shown to you when purchasing or viewing products. Free Delivery and good lead times for arrival are big bonus.

Resposta da FATMOOSE
Good shoping
lastly, a beautiful castle with a swing and a slide

Resposta da FATMOOSE
The platform was very straightforward…
The platform was very straightforward and easy to use. I was surprised at the the quickness of delivery estimates.
A very pleasant experience and delighted with our purchase
Quite a pleasant website experience, there's a significant selection to choose from. There is alot information to take in and it's great that there is so much information and support available to their customers. We're very happy with what we've selected and very much look forward to our delivery date

Resposta da FATMOOSE
Smooth shopping experience
Very smooth shopping experience without the need to register/login. I love it.

Resposta da FATMOOSE
Best site out there
After reviewing numerous sites we've gone with fatmoose based on the quality, selection, price and excellent reviews.

Resposta da FATMOOSE
Ordering experience easy enough
Ordering experience easy enough. Shipping and receipt of goods still to come
Great range of different climbing…
Great range of different climbing frames available. Very simple to buy. There was an issue when trying to pay but I think that was my bank rather than the website. Second time there was no issues. Looking forward to receiving the climbing frame and setting up for the kids to play on!

Resposta da FATMOOSE
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