FATMOOSE Avaliações 

58
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Delivery time was 5 weeks. Product seems of good quality and time shakl tell how it lasts in irish weather. Assembly is time consuming with not the easiest instructions i felt. Kids absolutely love th... Ver mais

Avaliado com 3 de um total de 5 estrelas

Was very happy with the product, instructions for building could have been more clear and was very disappointed with delivery time, would still highly recommend though.

Avaliado com 5 de um total de 5 estrelas

I've just placed my order. The process so far has been very well supported. Questions are quickly and appropriately answered via the messaging function. Product dimensions are very well displayed. Inf... Ver mais

Avaliado com 3 de um total de 5 estrelas

Have spent practically 5days assembling the playframe and still not fully finished with decorative features/finishing touches just yet. (Experienced DIYers!) Assembly is very challenging due to the... Ver mais

Detalhes da empresa

  1. Loja de Jogos

Informação fornecida por fontes externas variadas

Looking for a great wooden climbing frame FATMOOSE playground online store for low prices, reliable and free shipping!


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

58 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(58)

7 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

I have just ordered a Swingset wit

I have just ordered a Swingset with a slide. The website is very easy to use. As I havnt received my purchase yet. I can't review it. When chatting the customer care i eventually got the information I needed

14 de julho de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your review. We are pleased that you have chosen FATMOOSE to shop with. We wish your family lots of fun with swingset and the slide. Your FATMOOSE Team

Avaliado com 5 de um total de 5 estrelas

I found the experience easy and hassle…

I found the experience easy and hassle free. All online shopping should be like this.
Thank you

9 de julho de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you are satisfied about your buying experience with us. We wish your family lots of fun with the product. Your FATMOOSE Team

Avaliado com 3 de um total de 5 estrelas

Difficult

I found it extreemly difficult to make this purchase,
I have been making efforts since Saturday and also had to contact my bank to get them to release the funds, even though we have credit facilities way in excess of the amounts requested,

21 de junho de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your feedback. We are sorry that there were some problems regarding the payment. We are pleased that everything worked out well in the end. We wish your family lots of fun with the product. Your FATMOOSE Team

Avaliado com 4 de um total de 5 estrelas

Visually Impressive website with…

Visually Impressive website with excellent product descriptions & options. Ordering was fast & simple. Looking forward to years of fun!

5 de junho de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your feedback. We are pleased that you have chosen Wickey to shop with. We wish your family lots of fn with the product. Your FATMOOSE Team

Avaliado com 4 de um total de 5 estrelas

After weeks of research on climbing…

After weeks of research on climbing frames I have decided to go with this product seems to be very good quality and excellent design I am 100% confident that it will meet my expectations

I will deduct one star due to unfair pricing it says free shipping but the shipping is not free as shipping is included in the overall price . the same product on the Netherlands website is €250 cheaper and the reason I am told is because the shipping is cheaper

12 de maio de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Excellent selection of climbing frames…

Excellent selection of climbing frames and user friendly website. Lots of options available.

26 de abril de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your review. We are pleased that we could convince you of our products and that you have chosen FATMOOSE to shop at. Customer satisfaction is very important for us. According to your 1 star rating we assume there is a lot for us to improve. So please let us know if you have any points of improvement for us so far. Your FATMOOSE Team

Avaliado com 5 de um total de 5 estrelas

Recent purchase of climbing frame

I have just completed my purchase of our climbing frame and am so excited to receive it. After much research, FatMoose was by far the most competitive in price and quality. Their customer service was super helpful as I had some questions before placing my order, all of which were answered immediately and in great detail. Can't wait to get our frame set up now!

25 de abril de 2021
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Great range of products, but.....

Great range of products, but as usual there seems to be higher prices charged on the Irish website than others - e.g. Hippo Playhouse in Ireland €640 / Hippo Playhouse in Germany €380. I know it is a German company but that price difference is not justified.

25 de abril de 2021
Avaliação não solicitada
logotipo da FATMOOSE

Resposta da FATMOOSE

Dear customer, thank you for your review. We are pleased that we were able to clarify your request. We wish your family lots of joy with the purchase. Your FATMOOSE Team

Avaliado com 5 de um total de 5 estrelas

customer service

Contacted customer service before purchasing. Very friendly and was able to answer queries quickly and confidently. Product looks amazing. Look forward to receiving.

15 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've just placed my order

I've just placed my order. The process so far has been very well supported. Questions are quickly and appropriately answered via the messaging function. Product dimensions are very well displayed. Information on the wood is easily located. You can pick what is you preferred platform height - which other venders don't offer! Customization is very easy to do.

11 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great shop

I really enjoyed picking out a climbing frame for my son. The site offers many great designs and accessories, as well. I would recommend Wickey to others.

10 de dezembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No need to look elsewhere

Spent ages looking to get a swing set for my kids but could not resist upgrading to a climbing frame as well given how well they look and the additional cost to add it on. No other website can offer such a range of outdoor products at the same quality.

Now just waiting to receive the recent purchase.

21 de outubro de 2019
Avaliação não solicitada

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