Espresso Lane Ltd Avaliações 

62
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Espresso Lane serviced my 25 year-old La Pavoni Europiccola. The TLC expended is obvious, even for instance painting out a drip-stain which had built up over the years. The company was efficient and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased an Elektra Verve. Firstly great price, more importantly impeccable service. Spoke with Francis a couple of times pre-delivery, it is clear to me that this is a caring and very professional... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valv... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Cafeteiras

Escrito pela empresa

Coffee Machine Sales Repairs & Spares Owned & Operated by the Ferrari Family 40+ Years In The Coffee Industry Artisan Italian Coffee Espresso Lane TM Authorised Agents 5 Star Rated


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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4,8

Todas as avaliações

(62)

6 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service of a Pavoni Europiccola

Espresso Lane serviced my 25 year-old La Pavoni Europiccola. The TLC expended is obvious, even for instance painting out a drip-stain which had built up over the years. The company was efficient and very easy to deal with: they clearly know their stuff. For less than a third of the price of a new machine my veteran Europiccola is back to its gleaming best in the kitchen. Highly recommended.

29 de julho de 2026
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Appreciate your very kind review of our service to you, Always a pleasure to overhaul La Pavoni lever machinery for clients new & old

Avaliado com 5 de um total de 5 estrelas

Purchased an Elektra Verve

Purchased an Elektra Verve. Firstly great price, more importantly impeccable service. Spoke with Francis a couple of times pre-delivery, it is clear to me that this is a caring and very professional company.

28 de julho de 2026
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks for your new purchase of the beautiful Elektra Verve 2 boiler machine and thank you so much for your kind review of our service to you

Avaliado com 5 de um total de 5 estrelas

Amazing service from Francis .

Amazing service from Francis .

16 de julho de 2026
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Tony for your kind review after we inspected - serviced & balanced brew group temperature on your isomac zaffro e61

Avaliado com 5 de um total de 5 estrelas

Excellent servicing and prompt return…

Excellent servicing and prompt return of my La Pavoni machine, it's now working like new. Really fantastic and friendly customer service, highly recommended.

2 de abril de 2026
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Thank you for your kind review after we serviced your La Pavoni lever enjoy ☕

Avaliado com 5 de um total de 5 estrelas

Great

Super fast shipping and great quality

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Thank you for your kind review of our services

Avaliado com 5 de um total de 5 estrelas

An excellent service on my La Pavoni

An excellent service on my La Pavoni. It's working better than ever. Also a fast turnaround.

10 de outubro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks for your kind review on our service work on your 2014 La Pavoni Prof Lever enjoy brewing ☕

Avaliado com 5 de um total de 5 estrelas

Great service, highly recommend!

I recently purchased a Essenza Nina espresso machine from Francis, and I couldn’t be happier with my decision. From the moment I spoke to him on the phone for guidance to unboxed it. He patiently answered all my questions and guided me to which machine was suitable for my needs.
The wealth of knowledge and passion Francis has for his trade is commendable.
He even answered all my questions and concerns on Whats App all through out my decision making journey.
Trust me there were a lot of questions.

The after sales service is brilliant. He's gone above and beyond in helping me in getting to know my machine and dialling in my espresso drinks. The only issue I have is, I'm enjoying the machine too much, so my caffine consumption has gone up. LoL

17 de julho de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Thank you very much for your kind review and purchase of your Essenza Nina 2b espresso machine . We are always here for after sales assistance which is so important when in need of a quick answer back either by whatsapp or email or telephone

Avaliado com 5 de um total de 5 estrelas

Amazing Upgrade Service for my Stretta

Francis patiently guided me through the cool touch steam wand upgrade for my 0820 Stretta and the results are amazing, all the tweaks were made to get this machine to the next level. The Stretta is a lovely thing now with added steam power to make an awesome flat white. Great service and highly recommend Francis and the upgrade, you won’t look back!

24 de julho de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Thank you very much for your kind review, So glad you are enjoying the mods we fitted to your QM 0820 Stretta

Avaliado com 5 de um total de 5 estrelas

Only place I would service my La Pavoni

Francis recently serviced my La Pavoni which I’d purchased second hand. It had a few issues which needed addressing which Francis clearly explained and dealt with. It has come back like a new machine and works like a dream now. Communication throughout was excellent and the price for the quality of the work was very reasonable. I have previously purchased accessories from the store and been very happy with them. Will not go anywhere else for servicing the machine in the future. Thanks again Francis!

14 de junho de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Matt for your kind review always a pleasure to service La Pavoni espresso machinery

Avaliado com 5 de um total de 5 estrelas

Espresso machine upgrade

Upgraded my espresso machine and after checking countless websites I settled on espresso lane. They have competitively priced machines and the service was 2nd to none.

Delivery was fast and I was kept updated on my delivery.

Would recommend you give them a go, you won't be disappointed.

3 de junho de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Thank you so much Adam for your kind review and purchase of the new Essenza Modena from us Enjoy quality coffee brewing ☕

Avaliado com 5 de um total de 5 estrelas

My Machine Feels Brand New Again

After 10 years of daily use, my Quick Mill espresso machine finally gave out and stopped working. I let it sit for months, unsure what to do, until I sent it to Francis at Espresso Lane, the official service centre for the brand.

Francis brought the machine back to life. It’s now working perfectly and feels as good as new. The care and expertise that went into the service were clear, and it’s such a relief to be able to ditch the Nespresso machine and return to proper espresso again.

Highly recommend Espresso Lane for anyone needing reliable, professional service for their espresso machine.

6 de maio de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks for your kind review Steven

Servicing / overhauling a ten year young 2b rotary pid e61 is important to ensure it brews correctly changing parts needed or vital parts being replaced whilst the machine is in bits before rebuilding ensures the qm Verona-Vetrano is functioning as it was delivered new from the manufacturer

I know you will look after your qm espresso machine and we are always here for future needs

Avaliado com 5 de um total de 5 estrelas

I wanted a Quickmill espresso machine.


I wanted a Quickmill espresso machine.
They make great equipment (highly regarded inside Italy but not so well known outside of Italy) but I also wanted a UK service centre, so I wasn't dealing directly with Italy. I wasn't hopeful that there was such a place.

There is.
Francis Ferrari-Lane runs the only UK dealership for Quickmill, and provides a full service centre too. He is an expert and will happily discuss the pro and cons of every model, but more importantly will solve any technical issue from servicing to repair ( not that you'll need repairs any time soon , given the reputation of Quickmill for reliability and durability).
Other reviewers say he goes the extra mile in customer service, and I can testify that he really does.

There is one upset reviewer throwing around serious accusations. The Francis Ferrari-Lane I dealt with is as helpful and as trustworthy as they come.
And the Quickmill espresso machine he sold me, the Silvano Evo, is a complete joy.
Highly recommended for even a beginner....should be as popular as any other highly rated pid manual machine; Profitec, Rancilio, etc.
And when it needs a service I'll send it straight to EspressoLane- no worries.

10 de março de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks for you kind review and purchase of the Quick Mill Silvano Evo Hybrid 2 boiler from us and enjoy your espresso machine ☕

Avaliado com 5 de um total de 5 estrelas

Service and repair of 2010 Ascasso machine

I have had am excellent service for my Ascasso Duo 2 Stainless Steel and my Ascasso grinder from Francis. My coffee machine required a repair and a service. Really good work. Thank you.

19 de fevereiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

many thanks Brian for your kind review, It was a pleasure overhauling your ASCASO STEEL DUO15 PROF 2010 espresso machine keeping it tip top for years to come

Avaliado com 5 de um total de 5 estrelas

La Pavoni Lusso Pro. 40 years of hurt.

I had bought a la Pavoni lusso professional on a whim back in 1985 while on holiday in Italy.(£180.00) Tried and failed to get a good shot for a few months. Left unused, carted around during 6 house moves until “discovered” in garden shed last month. In a bit of a state actually. By now I was into coffee again YouTubed to the hilt! Found espresso lane in a web search and sent her off for a refurb. Kept informed by Francis on at least a weekly basis by email including photos. Now looks superb and is pulling great shots. Francis is supremely knowledgeable and helpful. Couldn’t have had better service.

26 de março de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Alan for your kind review, being that we have worked directly with our parner La Pavoni for many decades we are always happy to assist in service & spares

Avaliado com 5 de um total de 5 estrelas

Would like to thank Espresso Lane Ltd…

Would like to thank Espresso Lane Ltd for a fabulous service while my machine was with them for a service, communication was clear and regular throughout the time my Elektra coffee machine was with them. Very happy with the work carried out and will use their services again. Thank you.

19 de março de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Simon for your kind review It was a pleasure to carry out a full service to your Elektra S1C 2015 leva

Avaliado com 5 de um total de 5 estrelas

Amazing company

Amazing company, led by Francis, who was so patient when i emailed about 50 times (not joking) for advice, before finally deciding on the Quick Mill Pop. Then when it arrived i had numerous questions and needed some help. He was there again for me, always answering really quickly and in a friendly way. Where else could you get this personal touch and customer care. Plus the benefit of all his years of training and experience in Italy. 🇮🇹 He has the best brands and best choice too, all with rapid delivery. He even fitted my extra purchase of walnut handles to the portafilters. and thanks for the coffee beans gift and the wand tip. Thank you Francis ⭐

3 de fevereiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Caroline for your kind review and purchase of your Quick Mill PoP Thermo injection boiler PID , Always here for help and advice when choosing a new coffee machine plus aftercare service etc we are here for all customers new and old

Avaliado com 5 de um total de 5 estrelas

Full service of Expobar dual boiler

I own an Expobar Dual Leva with an electrical switch problem and pressure issue.
From my first contact with Francis he couldn't have been any more helpful.He gave it a complete service replacing only components which were worn.Managed to source a new power switch which seemed impossible to source from the numerous enquiries I made .Francis kept me regularly updated with repair progress, which is rare with most service departments.
Service was very reasonably priced and professionally completed.
Have no hesitation in wholeheartedly recommending Francis for any future work which may become necessary..10/10

7 de fevereiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks Robert for your kind review when new & old customers contact us with their questions/issues on their beloved coffee machines we want to help them rather than buy a new machine Glad your 2b pid office leva is running well again :)

Avaliado com 5 de um total de 5 estrelas

10 out of 10

My 10 year old machine serviced and now working as new. Quick response to emails, helpful. Thoroughly recommended. Only other comment is don't use DPD to deliver to them (not Espresso Lane's problem, they helped in sorting).

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many thanks for your kind review servicing your 10 year + quick mill cassiopea 2b was a pleasure and it will last another 10 years +

Avaliado com 4 de um total de 5 estrelas

Splendid website for parts

For the coffee machines covered the website provides a splendid set of photographs of anything you might need even parts for older machine. My first order proved how well the site works and when I returned for for another item which had several options a quick phone call established exactly what I needed.
This company is very good at what it aims to be.

9 de janeiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many Thanks for your kind review always available to assist customers pre buying spares with technical assistance

Avaliado com 5 de um total de 5 estrelas

Exceptional

Exceptional. A pleasure to use their services and buy their products. Francis and his small team have gone above and beyond to ensure I remain a very happy customer. I will continue to use their excellent company for years to come

12 de janeiro de 2025
Avaliação não solicitada
logotipo da Espresso Lane Ltd

Resposta da Espresso Lane Ltd

Many Thanks Michael for your kind review & purchase of your new Quick Mill Silvano EVO 2b from us

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