Espresso Lane serviced my 25 year-old La Pavoni Europiccola. The TLC expended is obvious, even for instance painting out a drip-stain which had built up over the years. The company was efficient and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Espresso Lane serviced my 25 year-old La Pavoni Europiccola. The TLC expended is obvious, even for instance painting out a drip-stain which had built up over the years. The company was efficient and... Ver mais
A empresa respondeu
Purchased an Elektra Verve. Firstly great price, more importantly impeccable service. Spoke with Francis a couple of times pre-delivery, it is clear to me that this is a caring and very professional... Ver mais
A empresa respondeu
Needed my Ascaso Steel Duo PID looked after - the steam wand didn't work anymore. Francis solved the problem and did it under warranty. Thank you! By the way I highly recommend the Ascaso Steel Duo P... Ver mais
A empresa respondeu
Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valv... Ver mais
A empresa respondeu
Coffee Machine Sales Repairs & Spares Owned & Operated by the Ferrari Family 40+ Years In The Coffee Industry Artisan Italian Coffee Espresso Lane TM Authorised Agents 5 Star Rated
Unit 14, Regent Street West, Briton Ferry, Neath, SA11 2PE, NEATH, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Francis serviced my aging Isomac zaffiro and has breathed life back into it: it’s now really doing the business again. He also serviced a troubled mazzer grinder and has it working perfectly again! Thanks so much!

Resposta da Espresso Lane Ltd
La Pavoni Cellini
Fixed our machine…..it now works perfectly!
Thank you so much 😊

Resposta da Espresso Lane Ltd
I was looking to buy a home espresso machine and emailed Ferrari Espresso regarding one particular machine, I received a swift reply that answered my query and also suggested a similar alternative. I ended up purchasing the alternative, which looked a better fit for my situation and was also better value for money.
Once ordered, I received regular updates and the order arrived 3 days later. It was in good condition (as you would expect) and had been well packaged. I had an after sale query, which was also answered very quickly.
I would use this business again, as the contact I’ve had has been positive and informative.

Resposta da Espresso Lane Ltd
My Elektra SX came back home today from Port Talbot and it's working at least as well as it did when it was new, 18 years ago. Frank has had it in his workshop several times in between and his service is always thorough, prompt and courteous. First class and highly recommended!

Resposta da Espresso Lane Ltd
Brilliant service - Francis brought our elderly espresso machine back to life, making brilliant coffee once again - nice guy too!

Resposta da Espresso Lane Ltd
Francis recently repaired and serviced my elderly Ascaso Dream. Quick turnaround, and back making better coffee than it has in years.

Resposta da Espresso Lane Ltd
Brilliant friendly personal service. Practically rebuilt or ancient Rancillio machine it's better than brand new.
Very pleased can't recommend highly enough

Resposta da Espresso Lane Ltd
Great service, fast and efficient. Serviced my Francino machine which now works like a dream.
Thank you

Resposta da Espresso Lane Ltd
Absolutely fantastic customer service. Great price and turn around. Highly recommended !

Resposta da Espresso Lane Ltd
Ferrari Espresso have just serviced my 2007 ASCASO dream and it has come back like new! Fast and efficient service, Francis was very helpful and it’s great to have the machine back making great coffee. Thanks Francis!

Resposta da Espresso Lane Ltd
Bought a machine from Ferrari Espresso Ltd almost a year ago now, service back then and personal touch buying process was incredible. Unfortunately developed a small fault with the steam solenoid valve. After one email I was bringing the machine to him directly and he fixed the part within a few hours. Great explanation and customer service. Fantastic local dealer and so helpful. Will buy all my machines from here for as long as I enjoy coffee. Thanks again!

Resposta da Espresso Lane Ltd
I had been looking to buy an espresso machine for some time and came across Ferrari Espresso during my search. Francis provided me with very clear and helpful feedback and guidance on the machines that I was looking at, he was also on hand to give advice while I was setting up my machine. Great service and products, thanks to Francis for all the help,

Resposta da Espresso Lane Ltd
Just had our Pavoni espresso machine returned after a long over due service. Francis Ferrari-Lane provided a great experience - we chatted on the phone before I sent the machine to him; he was very reassuring. The fact he supplies the company we used to use was a real comfort. The machine has come back in great condition and making great coffee! They are busy so you have to be patient - but definitely worth the wait - Thank you!!

Resposta da Espresso Lane Ltd
Excellent advice and service from Francis. Initially I contacted him by email many months ago for advice on a particular espresso machine and he responded very quickly and gave me clear guidance.
Then recently I finally had the funds available to order the machine and called up for more advice which he freely gave and answered all of my questions.
Finally I placed the order online the same day, and my shiny new machine arrived the following day, and incredibly well packed (double boxed). I will keep both boxes in case I ever need to send it back for servicing or repair.
I think I could have saved £50 going elsewhere (to a box shifting site), but I wouldn't have got the level of support that I needed.
One very happy customer here, and from my reading on Coffee Forums UK it seems like there a lot of happy customers there too.
I shall be ordering some more items from Ferrari-Espresso in the future.

Resposta da Espresso Lane Ltd
Ferrari Expresso Ltd was really responsive when my Quickmill Anita Evo developed a leak. Once I realised I was a bit out of my depth being a DIY'er I sent the Coffee Machine to them for a complete service.
I was really impressed with their knowledge and customer service. My machine has never worked as well as it does now.

Resposta da Espresso Lane Ltd
I purchased my first ever espresso machine, the Quick Mill Pippa and I could not be happier l with it. It came well protected inside the packaging and was tested by Ferrari Espresso at some point prior to shipping. It even came with some coffee beans as a gift which I am pleased to say resulted in the first drinkable and tasty espresso I got from the machine!
If I were to offer one area for improvement, I would say the website while functional does lag behind some of the other sites I browsed in terms of user friendliness and style. Ultimately it had the information and product I wanted and the service provided was great!
I contacted Francis to help get more details and compare the two espresso machines I considered, which are unavailable here in Israel. He was helpful, knowledgeable, and responsive, and I ended up ordering one of them. It was sent on the day promised and arrived on time. I highly recommend

Resposta da Espresso Lane Ltd
We had wonderful service from Francis from our initial enquiry through to delivery. We were kept up to date throughout and the coffee machine arrived well packaged - and ready to go with a free pack of coffee beans! We would definitely recommend Ferrari Espresso Ltd for their excellent customer service.

Resposta da Espresso Lane Ltd
Francis has serviced our 1999 Elektra 3 times over the last 15 years. He’s knowledge of our machine is fantastic and comes back like a new machine.
Highly recommended.

Resposta da Espresso Lane Ltd
Francis from Ferrari-Espresso was fantastically helpful and responsive when I contacted him wishing to buy an espresso machine. The machine underwent a professional check before shipping and arrived promptly on the day promised. Based on my experience I can highly recommend buying from Ferrari Espresso, their service has been outstanding and it’s clear they care deeply about providing first rate customer service!

Resposta da Espresso Lane Ltd
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.