Everything was great, we really enjoyed our journey. Easy process, happy customer.
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Veja o que dizem as avaliações
Superfast XI was in good shape and sailed from Patras to Ancona perfectly according schedule. Restaurant, Bar, Service are good, a bit expensive partly. All areas of the Boat were clean comfortable.... Ver mais
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It is a bit annoying that you only get the final price after filling out the information for all the passengers. But great that no extra fees are being charged. In general a smooth and simple bookin... Ver mais
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It was a very exciting cruise from Naxos to Donoussa via Irakleia, Kofonissi with heavy seas. As we left Naxos 2 crew members started an argument and then had a physical fight. I think it was about th... Ver mais
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Detalhes da empresa
Sobre Ferries.gr - Paleologos Travel
Escrito pela empresa
"Ferries.gr" was created in 1994 and is one of the first platforms to sell, worldwide, the 1st ferry electronic tickets.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Οperates under the management of PALEOLOGOS S.A., which was established in 1939 in Heraklion Crete and soon enough managed to become one of the largest, most capable and accomplished shipping agencies in Greece.
We cooperate with more than 60+ maritime companies with routes across the Aegean, Cretan and Ionian Seas, as well as the Adriatic and the Mediterranean Seas.
Also, we are SEAJETS main dealers on Crete, the world’s top speedboat Shipping Company.
Informações de contato
5, 25th August Street, 71202, Heraklion Crete, Grécia
- +30 2810 346185
- info@ferries.gr
- ferries.gr
4,5
Excelente
948 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Making reservation is easy & quick.
5 de novembro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our booking process to be straightforward and swift; providing a simple and efficient experience is our primary goal. Thank you for choosing Ferries.gr for your travels!
Took payment and failed to secure my…
Took payment and failed to secure my position and awaiting for response.. not sure and could lose valuable time if not resolved...
4 de novembro de 2025
Resposta de Ferries.gr - Paleologos Travel
We have received your 1-star review and understand your concern about the booking and the time lost.
To clarify what happened, the reservation could not be automatically finalized by the system because a required field was left incomplete during the process.
UPDATED: We can confirm that our customer service team has been in direct contact with you to manually correct this issue and secure your reservation. We hope that based on the service you received and the final positive outcome, you will reconsider your rating!
Thank you for choosing our travel agency for your travels!
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you consistently find our service to be exceptionally prompt and effective; maintaining a high standard of efficiency is a primary goal for us. Thank you for choosing our travel agency for your travels!
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our platform simple to navigate; providing an intuitive experience is our primary goal. Thank you for choosing Ferries.gr for your travels!
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our platform simple to navigate; providing an intuitive experience is our primary goal. Thank you for choosing Ferries.gr for your travels!
👎 you are extorting money and that's…
👎 you are extorting money and that's it, very, very weak...
31 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We have received your 1-star review and must express our serious concern regarding the language used. We take such accusations very seriously.
To clarify, our records show your booking was completed successfully. Our service operates with full transparency; all costs, including the ticket fare and our separate service fee, are clearly itemized on the final summary page for every customer to review before any payment is confirmed. There are no hidden charges.
We do not understand the basis of this accusation. If you are referring to a different issue, we ask that you provide specific details to our team at info@ferries.gr. Given that your booking was successful and all charges were transparently displayed, we would be grateful if you would reconsider this very serious and inaccurate review.
Sincerely,
The Management Team
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our process to be straightforward; providing a simple and user-friendly experience is our main goal. Thank you for choosing Ferries.gr for your travels!
Άμεση εξυπηρέτηση
Αν και υπήρξε, αρχικά, ένα μικρό πρόβλημα με την κράτηση, ωστόσο επικοινώνησα με τους διαθέσιμους τρόπους και η επίλυση ήταν άμεση!
30 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
Χαιρόμαστε ιδιαίτερα που, παρά το αρχικό ζήτημα με την κράτηση, η ομάδα μας μπόρεσε να σας παρέχει άμεση και αποτελεσματική λύση. Η παροχή δυνατής και άμεσης εξυπηρέτησης πελατών είναι βασική μας προτεραιότητα. Σας ευχαριστούμε που επιλέγετε το ταξιδιωτικό μας πρακτορείο για τα ταξίδια σας!
Easy to use no problems
28 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are very pleased to hear that your experience was straightforward and met your expectations. Providing a reliable and clear service is our main goal. Thank you for choosing Ferries.gr for your travels!
Wichtig zu wissen wäre noch
Wichtig zu wissen wäre noch, ob es ein Bonusprogramm für mehrere Fahrten gibt.
Buchung war easy. Wir haben die Tickets für den Fall aller aufgedruckt. Am Schalter mussten wir dann nur noch den Fahrzeugausweis und unsere ID's vorweisen. Alles hat super geklappt. Auch die Kabine war ok.
21 de agosto de 2025
Resposta de Ferries.gr - Paleologos Travel
Wir wissen Ihre Anregung bezüglich eines Bonusprogramms für mehrere Fahrten sehr zu schätzen und nehmen solche Vorschläge ernst. Wir wären Ihnen jedoch dankbar, wenn Sie Ihre Bewertung auf die Leistungen stützen könnten, die Sie bei uns genutzt haben und die wir derzeit anbieten. Vielen Dank, dass Sie sich für Ferries.gr für Ihre Reisen entschieden haben!
Easy booking and breeze travel
Seajet is a company I use for many years to travel to the Greek islands in comfort and friendly staff
Thank you
26 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear your booking process was straightforward and led to a pleasant journey. It is also wonderful that you have consistently positive experiences with our partners at Seajets, and we appreciate you highlighting their service. Thank you for choosing Ferries.gr for your travels!
Buy online!
Incredibly easy way to see schedules and buy ferry tickets. Get them delivered to your inbox no waiting in line, do it.
24 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are very pleased to hear you found our platform to be a highly straightforward method for checking schedules and securing your tickets. Providing a convenient, queue-free experience with digital tickets delivered directly is precisely what we aim for. Thank you for choosing Ferries.gr for your travels!
Sito di facile utilizzo e completo ma attenzione alle commissioni per più viaggi.
Il sito è di semplice utilizzo e si trovano proposte valide anche per trasferimenti su piccole isole. Purtroppo, mentre non ci sono problemi per viaggi di sola andata o andata e ritorno, nelle multitratte (multitrip) non è possibile inserire più di 2 viaggi. La conseguenza ad esempio è che per più trasferimenti per brevi tratte, ad esempio per le piccole Cicladi con la nave Express Skopelitis, occorre pagare ogni volta la commissione di 5 euro per un biglietto che ne costa 4,5. Quindi anche solo per 3 viaggi ad esempio koufonissi-Schinoussa-Iraklia-Koufonissi su un costo di circa 15 euro devo pagare 10 euro di tassa, il 66% del costo biglietti!
9 de janeiro de 2025
Resposta de Ferries.gr - Paleologos Travel
Apprezziamo molto il tuo feedback dettagliato. Siamo lieti che tu abbia trovato il nostro sito web semplice e completo.
Comprendiamo appieno le tue preoccupazioni riguardo alle attuali restrizioni sulle prenotazioni multi-tratta e ai supplementi sui biglietti low cost. Il nostro supplemento per il servizio, separato dalla tariffa del biglietto, è essenziale per lo sviluppo della piattaforma, l'esperienza utente e l'assistenza post-vendita dedicata.
Siamo lieti di informarti che siamo nelle fasi finali di un importante aggiornamento della nostra piattaforma, che includerà la possibilità di prenotare itinerari con più di due tratte. Ci auguriamo che questa nuova funzionalità, che sarà rilasciata a breve, risponda esattamente alle tue esigenze.
Grazie per aver scelto Ferries.gr per i tuoi viaggi!
Good experience
Purchased tickets online. No problems. Happy with the experience.
Website a little clunky, but functional. Would use again. Thanks.
16 de setembro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are very pleased to hear that your online purchase went smoothly and that you were happy with the overall experience.
We also sincerely appreciate your comments on our website's design. Our new platform's initial focus was on ensuring it is powerful and reliable, and we are now excited to be working on significant visual and usability upgrades that will be released very soon. Thank you for choosing Ferries.gr for your travels!
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our service to be swift and effective; providing an efficient experience is our primary goal. Thank you for choosing Ferries.gr for your travels!
easy to book..piece of cake..will see…
easy to book..piece of cake..will see the crossing… so far so good..
20 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our booking process so straightforward! We join you in hoping for an excellent crossing and wish you a wonderful journey ahead. Thank you for choosing Ferries.gr for your travels!
Sehr guter freundlicher Service
Sehr guter freundlicher Service, schnelle Reaktion auf Anliegen
10 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
Wir freuen uns über Ihre positive Bewertung. Es ist erfreulich zu hören, dass Sie unsere Unterstützung als zuvorkommend und unsere Reaktionszeit als prompt empfunden haben. Ein hoher Standard im Kundenservice ist unser Hauptanliegen. Vielen Dank, dass Sie sich für unser Reisebüro für Ihre Reisen entschieden haben!
Booking was not easy.
On-line booking is not easy, because you have to provide many data and at the end, you will be charged an unexpected 5€ i service.
UPDATE: It would be nice, if you informed about the servicefee at the start, not at the end only.
19 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are sorry to hear you found our booking process difficult and were surprised by the service fee.
Regarding the data required, our system must request specific details to provide accurate, real-time availability and pricing, as this is a mandatory requirement from the ferry companies' official booking engines. We understand this can feel like many steps, but it is necessary for a valid quote.
Regarding our service fee, this charge is separate from the ticket fare. It allows us to evolve our platform, make the user environment more usable and friendly, and also provide specialized after-sales support, ensuring a reliable alternative to waiting in line at a crowded port. We aim for full transparency by displaying the itemized cost on the final summary page before payment.
UPDATED: We hope this explanation clarifies both points. Based on this, we would be grateful if you would reconsider your rating. Thank you for choosing Ferries.gr for your travels!
Kos to Kalymnos the easy way
The website gave me all the information I needed, including a map of Mastichari. It was easy to understand. The process was very easy. I now have the option to check-in online or pick up my ticket at the port. I'm on my way to Kalymnos!
19 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are very pleased to hear that our website provided all the necessary details for your trip, including helpful location information, and that you found the booking process to be straightforward. We hope you have a wonderful journey to Kalymnos! Thank you for choosing Ferries.gr for your travels!
It was easy tu ise it
18 de outubro de 2025
Resposta de Ferries.gr - Paleologos Travel
We are pleased to hear you found our platform straightforward and simple to navigate; providing a user-friendly experience is our main goal. Thank you for choosing Ferries.gr for your travels!
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