Ferris Wheel Press Avaliações 

189
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I ordered a pen for my daughter from Amazon which we got for her birthday. The pen was beautiful, craftmenship absolutely stunning and quality great. The packaging too is something you want to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick and easy! From selecting my product to receiving it a few days later! Packaging was protective of my product and arrived perfect!

A empresa respondeu

Avaliado com 3 de um total de 5 estrelas

I will give you a 3 because there is so many items that I wanted that are out of stock. I keep getting adds fo those items I want and when I go into the website they are out of stock.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I absolutely love Ferris Wheel Press inks! 🤎 The colors are so beautiful, rich, and unique, and they make every painting feel a little more special. I especially love how expressive they are when use... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Materiais Artísticos
  2. também em
  3. Loja de canetas

Escrito pela empresa

Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

189 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(189)

134 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Stunning inks, but shipping cost is very high.

The inks are stunning and little works of art and the boxes are beautiful. So much detail in the designs. I have also bought a pen, and it is a joy to write with.
The reason for deducting one star is the shipping cost. My orders are delivered from a fulfilment centre in Yorkshire. I live in Greater Manchester, so my orders are delivered by Royal Mail. A small tracked parcel 48 hours costs £3.50 to send, but I am charged £15.00 for the delivery. That is the cost of a bottle of ink.
I could understand the cost if my products were shipped from Canada, but they are shipped from across the Pennines.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Thank you so much for sharing your thoughtful feedback ✨
We’re delighted to hear how much you enjoy the inks, their artwork, and the pen - it truly means a lot to us that you notice and appreciate the detail that goes into our designs.
We also understand your concern regarding shipping costs. Our delivery fee covers more than just the courier postage; it also includes the associated order-fulfilment and handling costs to ensure your items are packed and delivered safely. That said, we really appreciate you raising this. For future orders, you may wish to take advantage of our free-shipping threshold when available, or check with a local retailer near you to avoid shipping fees altogether.
Thank you again for your support and for taking the time to leave a kind review.

Avaliado com 5 de um total de 5 estrelas

The team replies fast and they are very…

The team replies fast and they are very accommodating as well. Thank you for helping with my orders. Didn’t have any problem about my orders even I received it late. Impressed with how they help your customers.

7 de janeiro de 2026
Avaliação não solicitada
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Hello Demi,

Thank you so much for your thoughtful review. We truly appreciate you taking the time to share your experience. We are glad to hear that our team was able to assist you promptly and accommodate your needs, and that you felt supported throughout your order process. Your patience and understanding mean a great deal to us, and we are grateful for your kind words. We look forward to assisting you again in the future.

Avaliado com 5 de um total de 5 estrelas

The inks are beautiful and I'm looking…

The inks are beautiful and I'm looking forward to using them on a regular basis.

30 de dezembro de 2025
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Hi Florence,

Thank you so much for your lovely feedback. We are delighted to hear that you find the inks beautiful, and we hope they bring you a lot of joy as you use them regularly. We truly appreciate you taking the time to share your experience and look forward to being part of your writing journey.

Avaliado com 2 de um total de 5 estrelas

Great concept, but serious logistics and communication issues

Order: 6 different inks
Timeline: ~1 month, never received usable product

Logistics – 1/5
My first shipment arrived completely shattered (glass bottles broken). A replacement was sent but never delivered — it reached my city, was assigned to a driver, and then returned without any delivery attempt. Despite the initial failure, the replacement was not expedited, and fragile items were shipped via a low-cost courier during winter, which clearly wasn’t handled well.

Support – 3/5
Support was generally responsive and did reply even late at night and during the holidays, which I appreciate. However, communication lacked clarity for weeks. I waited nearly a month without concrete answers, and key questions (such as why the replacement wasn’t expedited) were never addressed. Eventually, I was given an ultimatum: wait an unlimited amount of time or accept a refund, based on a newly announced suspension of shipments to my region - even though shipping was available when I ordered. Things only moved decisively once I escalated and took a firmer, more formal position. That said, they did issue a full refund and some store credit in the end.

Operations & Communication – 1/5
This was the most frustrating part. There was no proactive communication, no clear plan after the first failure, and important policy changes (like regional shipping suspension) were shared only after multiple issues occurred. I spent a long time waiting with little transparency.

Product – TBC
I can’t fairly rate the product itself, as I never received a usable item. I may update this review once I’m actually able to try the inks.

Overall
Very frustrating experience and a long wait without clarity. While the final resolution was fair, the process to get there was exhausting. There’s clear room for improvement in logistics, courier choice, and proactive communication — especially for fragile items and winter shipping.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Hello Mykhailo,

Thank you so much for taking the time to share such a detailed and honest account of your experience. We truly value feedback like this as it helps us see exactly where our process can improve.

We were so sorry to hear that your first replacement was caught up in a delivery mishap with our courier partners; it’s always disheartening when a solution we’ve sent out doesn’t make it to its destination.
Regarding the second replacement, we want to sincerely apologize for the lack of clarity. The policy to pause shipments to colder regions was an emergency measure we put in place just a few hours before our conversation with you. Because it was a brand-new safety protocol designed to prevent more broken bottles, we did experience some 'growing pains' while our team built a new workflow around it in real-time. We understand how frustrating it is to feel caught in the middle of those internal shifts.

We are so glad our team was able to provide a full refund and credit in the end, but we hear you loud and clear regarding the need for more proactive communication. We’re taking your feedback directly to ensure we’re much clearer with our community moving forward.

Thank you for acknowledging our support team’s late-night efforts; they truly care about our customers. We hope we have the chance to share our inks with you properly when the weather is a bit kinder! ✨

Avaliado com 5 de um total de 5 estrelas

I love rewards

I love rewards, great packaging, sales and i like being able to save my favorite stuff for later. Also the daily spin is fun. I have just about every bottle that is available for inks now. I missed earlier versions, but I discovered the current inks at the Syracuse Art Store and I bought every one of ferritale collection bottles they had available at the time, so I had a good start before finding the website.

28 de dezembro de 2025
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Thank you so much for sharing! We’re so happy to hear you’re enjoying the rewards, packaging, and the daily spin - it really makes collecting inks even more fun. It’s awesome that you have almost every bottle available! We really appreciate your support and can’t wait to share more inks and fun surprises with you.

Avaliado com 5 de um total de 5 estrelas

Amazing quality of craftsmanship

Amazing quality of craftsmanship

29 de dezembro de 2025
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Resposta da Ferris Wheel Press

Thank you so much for your kind words. We are happy to hear that you are enjoying the quality and craftsmanship of our products. Your appreciation truly means a lot to our team, and we are grateful you took the time to share your feedback.

Avaliado com 5 de um total de 5 estrelas

I have ordered quite a few inks from…

I have ordered quite a few inks from Ferris Wheel Press and they are all beautiful. I love the glimmer of shimmer that some of the inks offer. It is always fun when my fountain pens run out of ink and I get to decide what ink to use next. From the quality, customer service and creativity of the brand they are by far my favorite company to order from.

29 de dezembro de 2025
Avaliação não solicitada
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Thank you so much! We’re thrilled you’re enjoying the inks and the shimmer. It means a lot to hear that Ferris Wheel Press is your favorite! We are excited to share more beautiful inks with you!

Avaliado com 5 de um total de 5 estrelas

pleasant experience

The ink and pens are exquisite. Shipping was fast, the support team was very friendly and patient, responded promptly, and were very professional. It was a very pleasant shopping experience.

26 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bijou fountain pen

I have the Bijou fountain pen in Whispers of Twilight, and I really enjoy writing with it. It is a full size pen (not one you would throw in your pocket). I also love the weight of the pen; It feels comfortable in your hand and not at all cheap. The ink flow was a little bit skippy at first, maybe because the nib isn't flexible, but it corrects itself pretty quickly and flows nicely.

The pen itself is beautiful too! It has a lacquered finish and a bolt that connects the cap to the body that matches the ink bottles from the same company. The nib is two-toned which is a nice detail. I feel like this pan is definitely pretty in person than in the photos on the website.

Ferris Wheel press has been a great company to deal with. There was an issue with some of my inks arriving broken, and they made it right right away without any hassle.

10 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Poor Customer Experience

The website and is difficult to use and I can't seem to get the rewards wheel to load most days, though I think that is a network security thing on my end. The giftcard options for rewards points exchange are very limited and the fact that we cannot use more than one is very frustrating. As well as the fact that we cannot use a giftcard code and a discount code together, FWP pens and ink are widely discouraged as not that great of products, but I thought I would give them a try for myself. After ordering a $200 pen set with the $50 giftcard I had, and had to sit on the $20 one I have not heard back on yet, The item was seemingly delivered to the wrong address and I still have no idea where it is. instead of using a decent delivery service with decent tracking BetterTrucks??? was used, and there are no pictures to see where it was delivered, no signature required for such an expensive item. and the best customer service advice is that I should look and ask around at my neighbors houses to see if they got it by mistake, and then try going to the local post office, who have no record of this delivery since it was not shipped/handled by them...... very disappointed in this and very disappointed that FWP is the company who got LOTR licensed pens/ink.

29 de novembro de 2025
logotipo da Ferris Wheel Press

Resposta da Ferris Wheel Press

Hi Jeffrey,

Thank you so much for sharing your thoughts with us. We’re truly sorry that your experience was frustrating. We were glad to connect with you directly via email, and confirm that your order did get delivered after a neighbour received it by mistake, and also ensure your gift card issue was fully resolved.

At Ferris Wheel Press, we’re always working to make every step of the journey—from rewards to delivery—as smooth as possible. Your feedback helps us continue refining these experiences, and we sincerely appreciate you taking the time to let us know. If there’s anything more we can do to assist and improve your review, we’re always here to help.

Avaliado com 5 de um total de 5 estrelas

Great customer service

The company has been great to deal with so far! As a customer I couldn't be happier! Their response was extremely quick when I had encountered a small problem, which they immediately rectified. I am a new customer and haven't tried the products yet and I am just waiting on my orders to arrive in the mail so I can't review those but if the products are anything like their customer service it will be top shelf!

1 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Ferris Wheel Press ink are illuminating

Ferris Wheel Press excels at creating visually magical inks. The shimmer payoff is rich and adds a luxurious sparkle to writing or artwork. The bottles and colors feel premium and collectible.
The calligraphy inks lay down smooth, have excellent flow, and the slight opacity gives strokes a bold, elegant presence.
Ferris Wheel Press inks sit on the pricier side. For those experimenting with multiple colors, it can become a costly hobby.

28 de novembro de 2025

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