I ordered a pen for my daughter from Amazon which we got for her birthday. The pen was beautiful, craftmenship absolutely stunning and quality great. The packaging too is something you want to... Ver mais
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I ordered a pen for my daughter from Amazon which we got for her birthday. The pen was beautiful, craftmenship absolutely stunning and quality great. The packaging too is something you want to... Ver mais
A empresa respondeu
Quick and easy! From selecting my product to receiving it a few days later! Packaging was protective of my product and arrived perfect!
A empresa respondeu
I will give you a 3 because there is so many items that I wanted that are out of stock. I keep getting adds fo those items I want and when I go into the website they are out of stock.
A empresa respondeu
I absolutely love Ferris Wheel Press inks! 🤎 The colors are so beautiful, rich, and unique, and they make every painting feel a little more special. I especially love how expressive they are when use... Ver mais
A empresa respondeu
Ferris Wheel Press is a design and stationery company based in Markham, Ontario, Canada. We have been making fine stationery products for over 10 years, constantly seeking innovation and refinement.
7755 Warden Avenue, L3R 0N3, Markham, Canadá
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The inks are stunning and little works of art and the boxes are beautiful. So much detail in the designs. I have also bought a pen, and it is a joy to write with.
The reason for deducting one star is the shipping cost. My orders are delivered from a fulfilment centre in Yorkshire. I live in Greater Manchester, so my orders are delivered by Royal Mail. A small tracked parcel 48 hours costs £3.50 to send, but I am charged £15.00 for the delivery. That is the cost of a bottle of ink.
I could understand the cost if my products were shipped from Canada, but they are shipped from across the Pennines.

Resposta da Ferris Wheel Press
The team replies fast and they are very accommodating as well. Thank you for helping with my orders. Didn’t have any problem about my orders even I received it late. Impressed with how they help your customers.

Resposta da Ferris Wheel Press
The inks are beautiful and I'm looking forward to using them on a regular basis.

Resposta da Ferris Wheel Press
Order: 6 different inks
Timeline: ~1 month, never received usable product
Logistics – 1/5
My first shipment arrived completely shattered (glass bottles broken). A replacement was sent but never delivered — it reached my city, was assigned to a driver, and then returned without any delivery attempt. Despite the initial failure, the replacement was not expedited, and fragile items were shipped via a low-cost courier during winter, which clearly wasn’t handled well.
Support – 3/5
Support was generally responsive and did reply even late at night and during the holidays, which I appreciate. However, communication lacked clarity for weeks. I waited nearly a month without concrete answers, and key questions (such as why the replacement wasn’t expedited) were never addressed. Eventually, I was given an ultimatum: wait an unlimited amount of time or accept a refund, based on a newly announced suspension of shipments to my region - even though shipping was available when I ordered. Things only moved decisively once I escalated and took a firmer, more formal position. That said, they did issue a full refund and some store credit in the end.
Operations & Communication – 1/5
This was the most frustrating part. There was no proactive communication, no clear plan after the first failure, and important policy changes (like regional shipping suspension) were shared only after multiple issues occurred. I spent a long time waiting with little transparency.
Product – TBC
I can’t fairly rate the product itself, as I never received a usable item. I may update this review once I’m actually able to try the inks.
Overall
Very frustrating experience and a long wait without clarity. While the final resolution was fair, the process to get there was exhausting. There’s clear room for improvement in logistics, courier choice, and proactive communication — especially for fragile items and winter shipping.

Resposta da Ferris Wheel Press
I love rewards, great packaging, sales and i like being able to save my favorite stuff for later. Also the daily spin is fun. I have just about every bottle that is available for inks now. I missed earlier versions, but I discovered the current inks at the Syracuse Art Store and I bought every one of ferritale collection bottles they had available at the time, so I had a good start before finding the website.

Resposta da Ferris Wheel Press

Resposta da Ferris Wheel Press
I have ordered quite a few inks from Ferris Wheel Press and they are all beautiful. I love the glimmer of shimmer that some of the inks offer. It is always fun when my fountain pens run out of ink and I get to decide what ink to use next. From the quality, customer service and creativity of the brand they are by far my favorite company to order from.

Resposta da Ferris Wheel Press
This is my first time diving into more elegant writing and Ferris Wheel Press made the experience phenomenal. From the packaging to the beautiful ink.
My son loves your pens and ink, it was easy to buy Christmas gifts and they got here very quickly. I know he will love his stocking this year.
Great customer service. My ordering issue was resolved within 2hours! I love the Ferris Wheel Press products!
The ink and pens are exquisite. Shipping was fast, the support team was very friendly and patient, responded promptly, and were very professional. It was a very pleasant shopping experience.
I have the Bijou fountain pen in Whispers of Twilight, and I really enjoy writing with it. It is a full size pen (not one you would throw in your pocket). I also love the weight of the pen; It feels comfortable in your hand and not at all cheap. The ink flow was a little bit skippy at first, maybe because the nib isn't flexible, but it corrects itself pretty quickly and flows nicely.
The pen itself is beautiful too! It has a lacquered finish and a bolt that connects the cap to the body that matches the ink bottles from the same company. The nib is two-toned which is a nice detail. I feel like this pan is definitely pretty in person than in the photos on the website.
Ferris Wheel press has been a great company to deal with. There was an issue with some of my inks arriving broken, and they made it right right away without any hassle.
The website and is difficult to use and I can't seem to get the rewards wheel to load most days, though I think that is a network security thing on my end. The giftcard options for rewards points exchange are very limited and the fact that we cannot use more than one is very frustrating. As well as the fact that we cannot use a giftcard code and a discount code together, FWP pens and ink are widely discouraged as not that great of products, but I thought I would give them a try for myself. After ordering a $200 pen set with the $50 giftcard I had, and had to sit on the $20 one I have not heard back on yet, The item was seemingly delivered to the wrong address and I still have no idea where it is. instead of using a decent delivery service with decent tracking BetterTrucks??? was used, and there are no pictures to see where it was delivered, no signature required for such an expensive item. and the best customer service advice is that I should look and ask around at my neighbors houses to see if they got it by mistake, and then try going to the local post office, who have no record of this delivery since it was not shipped/handled by them...... very disappointed in this and very disappointed that FWP is the company who got LOTR licensed pens/ink.

Resposta da Ferris Wheel Press
The color of this pen is amazing. It has a depth that goes far beyond anything I expected. The gold accents complement it perfectly. It feels weighty in the hand and writes easily.
Fabulous packaging, shipping, delivery, and amazing product.
I am completely in love with this company❤️. They have such great products!
A great company, products, and customer service . They are always will to help. I love their inks and pens.
The company has been great to deal with so far! As a customer I couldn't be happier! Their response was extremely quick when I had encountered a small problem, which they immediately rectified. I am a new customer and haven't tried the products yet and I am just waiting on my orders to arrive in the mail so I can't review those but if the products are anything like their customer service it will be top shelf!
Best customer service ever! More importantly, still, I love their pens and inks. No complaints at all.
Ferris Wheel Press excels at creating visually magical inks. The shimmer payoff is rich and adds a luxurious sparkle to writing or artwork. The bottles and colors feel premium and collectible.
The calligraphy inks lay down smooth, have excellent flow, and the slight opacity gives strokes a bold, elegant presence.
Ferris Wheel Press inks sit on the pricier side. For those experimenting with multiple colors, it can become a costly hobby.
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