Ferris Wheel Press Avaliações 

I got a glass dip pen from Ferris Wheel Press, and I'm so in love. This is my second glass dip pen, and both of them are handcrafted in Japan. It writes beautifully and cleans so easily

Super fast turnaround and response time and my inquiry was handled by a number of different staff members who were all on the same page about my issue - I didn’t feel like I had to keep re-explaining myself and was pleased with the positive attitude and excitement of the customer service representatives.

I bought the beautiful Bijou fountain pen in Printmaker’s teal. The pen itself is stunning however it was the customer service that really stood out. Sara from the customer service team helped me out with an issue swiftly and with such kindness.

OMG! This pen writes beautifully and the ink!!!! 💗 It’s my first purchase from Ferris Wheel and I am now obsessed with their products. I can’t wait to order more items.
Also, I had an issue with my order which ended up being my mistake and Sara from customer support was amazing in helping me out. Thank you so much 🙏

I recently purchased 6 items from Ferris Wheel Press and I am very satisfied with my purchase.

I purchased three bottles of their 10mL inks and one bottles of their 38mL inks. I also purchased a fountain pen from them. I love how their bottles are shaped. They all look like perfume/potion bottles and look very luxurious and expensive. I also love the art on the outside of the packaging. Each one is very unique but are all very thoughtfully made and beautiful. I also purchased the shipping guarantee just to be safe in case of porch pirates.

The following is my thoughts on each of the products:

1. Shipping guarantee: very important if porch pirates are in your area. I wouldn't want my package to be damaged or stolen so this was a must for me.

2. Aluminum Carousel Fountain Pen - Terracotta Canyon: beautiful fountain pen with a nice weight to it. The pen is made of metal and the cap posts well.
The writing is also very smooth with it.

3. 38mL Bathurst Blue Denim: Beautiful denim blue with silver shimmer. Very nice everyday color for writing, and the silver gives it a nice elegance.

4. Browned and Buttered 10ml Ink: Warm and toasty brown with beautiful gold shimmer. Looks like a good color for any time of fancy vintage vibe writing. Love this color.

5. Gossiping Grapevine 10ml Ink: This is the ideal purple for an ink color in my opinion, just the base color by itself. With the shimmer, this ink is just stunning.

6. Highland Smoke 10ml Ink: Great gray for everyday use if a solid black is not your cup of tea. Since there is no shimmer, no worries about clogging the nib to your favorite pen. Love it.

I had an issue with a pen I had purchased and contacted Ferris Wheel Press. Within a day I had a reply and they were sending a replacement. That was the first product issue I have had in my time as a customer and with now almost 50 inks in my collection I am really happy to continue growing my collection knowing that they truly stand behind their products and value their customers.

Great company, great service, great product

I ordered several of the 10ml inks (since the larger sizes were sold out 🥲) and, unfortunately, one of them broke in transit, spilling all over the inside of the bubble wrap and even staining the outer cardboard box. Neha & Eisha ever so thoughtfully responded almost immediately to the concerns and shipped out a replacement right away. So grateful for a company that makes beautiful inks and cares so well for its customers!

Ordered via kickstarter (1st time) and was super impressed with the communication updates. Arrived sooner than expected and the pen was an eye opener from the beginning. Packaging was designed superbly and the actual pen is so good to use. No doubt will be more to purchase.

The Ferris Wheel Press products are exceptional, and I've never had any issues with their use. And then I learned of their exceptional customer experience - I had redeemed some of my points from their rewards program for a pen, that was then no longer available when I tried to redeem the reward. I kept looking on the site from time to time to see if the pen was back in stock, but ended up never seeing it there. I requested a refund of my reward points, or just a confirmation that the pen would come back in stock. And there was no questions asked, just the simple process of having the points re-added to my rewards account. A great experience all the way around!

I discovered Ferris Wheel Press about a year ago but didn't order until a month ago. Service was prompt, and arrived quickly. I messed up my order for the Lord Of The Rings offer and Zaid responded within 2 hours and had it resolved in another 2. Thank you so much!

Wonderful customer service! Very kind, quick answers and easy to talk to. Lovely products, lovely service, all great :-) I am a Customer since years now.

Zaid was really helpful with an issue I had. It was solved in less than an hour on Sunday night! I started shopping at FWP 2 years ago and it used to take a week to reach me back. I think thier customer service is improving dramatically.

I don’t have any problems with my past order from FWP and I am satisfied with every purchase but I had some issues with the delivery from my order recently which was not in perfect condition and reached out for help. Sara assisted and managed to sort it out for me so quickly. Thank you again, Sara. I really appreciate your help! ♡♡♡ I am aware that FWP shipping costs is expensive but they do also have plenty of discounts and promo. I also recommend to add the shipping guarantee when you order.

The support team was quick to respond and helped clarify questions I had about points redemption and usage. Sara was so kind and helpful!

I had an issue with my lucky paw spin points not recording. I sent an email, and they were very happy to help resolve the matter. Very pleased.

I have been a loyal FWP collector and have close to 20 pens. I had been eyeing the Superman collection since I have been a huge Superman fan since I was 8 years old.
I recently sold my house and had a few extra bucks and decided to buy the Superman fortress of solitude. I love the crystal engraving on the barrel and the ice blue color.
I was still in my unpacking mode and finally got to use my pen but to my dismay the ink skipped and the nip felt very scratchy and very unlike my previous pens.
I tried everything to clean the pen, write on different paper but to no avail.
I messaged FWP customer service and got an immediate response to address my defective pen. After a couple of emails back and forth with a very friendly and kind customer service I was able to get a replacement pen within days!!!!
My replacement pen writes like a dream and I am so happy with it.
I am thrilled with the whole experience! Thank you everyone at FWP!

Ferris wheel press customer service is amazing! I accidentally pressed and redeemed some points and they gave it back! They are quick to reply and fix the situation. This has happened before and both times they were great! Love when a company has beautiful products but even better customer service!

I was attempting to take advantage of a promotional offer on the website that would entitle my order for free shipping, but the discount would not apply no matter how many item variations, amounts, or page refreshes I tried.

After contacting customer support via the site's support ticket form - called 'Request Missing Loyalty Points' on the site itself - I was quickly contacted by Sara who kept me updated of every fix attempt every step of the way until the issue was resolved.

Fast, friendly, and efficient customer service!

Great help from FWP.

The Joule is a beautiful pen. Writes well and easy to use.