Festoon Light Avaliações 221

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There was an issue with one of the items purchased but the customer service was spot on and the problem was resolved quickly. Super quality product and 5 star communication. Would recommend.

Avaliado com 5 de um total de 5 estrelas

Excellent lights with a rubber weather sealing gasket around each bulb. Add a plug in dimmer and you can set the level easily. The bulbs have also lasted extremely well. Good company, swift delivery... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Wanted to re-order 4 sets of lights. O add to our existing set. Spoke to the gentleman and explained I don’t have the boxes anymore. Gave a few details and hey presto he got the original order from ov... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Festoon lighting for 365 days per year outside use - appears very solidly constructed with proper sprung contacts in the bulb holders and good seals around the led bulbs I purchased separately for the... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Iluminação
  2. Designer de iluminação de paisagens
  3. Fornecedor de lâmpadas
  4. Loja de móveis ao ar livre

Escrito pela empresa

Our mission is to provide high quality Festoon Lighting systems to brighten any event, business or home. Made in the North West of England, our fantastic range of indoor and outdoor lighting features our own brand of high quality made to measure festoon lighting, as well as easy to install connectable sets from market leading brands. Specialising in bespoke work, we pride ourselves on our customer service to ensure we can design a festoon lighting system that meets your exact requirements.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

221 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Great Quality and Service

Really responsive technical service to ensure I purchased the correct product.
Arrived the day after ordered, well packed robust product.
Bought 3off 5m lengths and installed the next day.
Unfortunately one length was faulty. Contacted customer service and a replacement was sent out the same day, no fuss no quibble!
Very rarely do i give 5 stars, however based on the quality of the product and the excellent customer service it is well deserved. Recommended!

25 de junho de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Thank you for your kind words. We appreciate that so much! We try to offer the best customer service we can and if something goes wrong it down to us to make sure it gets sorted asap.

If you need anything else from us in the future, please do not hesitate to contact us. Thank you again, Josh

Avaliado com 5 de um total de 5 estrelas

Great lights, great service!

Great lights, very prompt delivery and helpful customer service. Many thanks!

3 de julho de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Megan, thank you very much for your kind words! If you need anything please contact us and we will help as best we can

Avaliado com 5 de um total de 5 estrelas

Great CS.

I bought 5 connectable festoon lights in 2020. Brilliant service, arrived quickly. I've had a few issues with them since my purchase, with the whole set and a couple more, all replaced without question. I have only had email replies from Josh who has always been professional and quick to respond.

10 de abril de 2023
Avaliação não solicitada
logotipo da Festoon Light

Resposta de Festoon Light

Hi Helen, thank you for the honest review! We will always look after our customers. Your kind words mean the world to us. If you ever need anything else please let us know - Josh

Avaliado com 5 de um total de 5 estrelas

Festoon Light

Festoon Light, and Josh in particular, were really very helpful and professional. We had a problem with delivery, which was beyond their control, but they took over and dealt directly with the courier company to resolve. Would definitely recommend and will use again. Thank you.

25 de junho de 2023
Avaliado com 5 de um total de 5 estrelas

Super fast delivery for great piece of kit

Super fast delivery. A clearly well made and durable festoon harness. The bulbs we purchased took a little, but reassuring effort to insert into the harness, highlighting their waterproofness. I'm definitely contemplating more harnesses for other parts of the garden / patios.

12 de junho de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Stephen

Thank you for your kind review. Yes the bulbs certainly show their effectiveness against the elements when inside the 365 Harness.

If you need anything from us please do not hesitate to contact us.

Thank you! Josh

Avaliado com 5 de um total de 5 estrelas

quick and efficient, good product

good product delivered quickly with excellent customer service when I had a query.

30 de maio de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Susan,

Thank you so much for your kind words!

We hope you enjoy your lights. If you ever need anything from us please email over

Kind regards

Josh

Avaliado com 5 de um total de 5 estrelas

Helpful on the phone when I needed…

Helpful on the phone when I needed advice on what to order. Lights arrived quickly once the order was placed.

11 de junho de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Richard

Thank you for your review! We really hope you enjoy your lights.

If you need anything from us please dont hesitate to contact us.

Josh

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.
Prompt postage and item arrived as described.
A+

7 de junho de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Thank you Iain! We really appreciate you taking the time to review our product.

Wishing you all the best. If you need anything please contact us

Josh

Avaliado com 5 de um total de 5 estrelas
logotipo da Festoon Light

Resposta de Festoon Light

Hi Mark

Thank you for your kind words.

Your bespoke festoon was the first of its kind this year. Thank you for trusting us to make that for you. We hope it looks great

Kind regards

Josh

Avaliado com 1 de um total de 5 estrelas

The lights did mot work total waste of…

The lights did mot work total waste of £250

4 de maio de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Pan

We are really sorry to hear that your Fairy Lights did not work for you. We understand how frustrating that must be!

We noticed on your order that you didnt order a starter cable and that may be why your ConnectGo Fairy Lights are not in working order. As per the listing they do require a power source.

If you contact us directly we would be more than happy to send you a free power source in order to get this working for you. Alternatively we can replace any pre-existing power source and/or lights if you purcahased those from elsewhere.

We have emailed you and hope to hear from you soon so that we can get this sorted.

Kind regards

Josh

Avaliado com 5 de um total de 5 estrelas

Great product suoer helpful when…

Great product suoer helpful when Inordered the wrong stuff by mistake

11 de maio de 2023
logotipo da Festoon Light

Resposta de Festoon Light

Hi Anne,

Glad that you are finally sorted with your lights!

Thank you for your review - I hope they are looking great for you.

Kind regards

Josh

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