Fetch Your Pet Needs Avaliações 

369
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Best petshop in ireland for my personal needs. It has the majority of supplements I require, all the raw products (just get yourselves subscription ordered so you don't miss out on stock). Delivery i... Ver mais

Avaliado com 5 de um total de 5 estrelas

Hi, I’m living in Portugal but get my cold pressed dog food from Fetch your Pet Needs. They offer a really excellent service and when some products run out of stock they help me choose good alternativ... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ordering Lunas favourite food and treats online is so easy. She has a an extremely sensitive gut and is prone to yeasty ear infections if she eats grains or yeast. The duck flavour in Nourish Rite k... Ver mais

Avaliado com 5 de um total de 5 estrelas

Fetch staff have been very helpful with the delay in frozen dog food deliveries in the spells of hot weather.

Detalhes da empresa

  1. Pet Shop
  2. Loja de suprimentos para animais de estimação

Escrito pela empresa

A small, family-run business since 2016, Fetch Your Pet Needs specializes in high-quality pet products with a strong focus on pet nutrition. Our mission is to provide the best for your pets, driven by passion, quality, friendliness, loyalty, and sustainability. Nikita, Fetch's owner and pet nutritionist, has been involved in the pet industry for over 10 years. She focuses on educating herself and others to provide high-quality options for pet owners. Working alongside Irish raw pet food suppliers and industry experts, she continually grows her knowledge and understanding. Fetch is now one of the largest pet shops in Ireland, offering a wide variety of raw pet food options and advice. In 2021, we expanded by opening a new retail and warehousing unit in Mountmellick, rejuvenating a long-vacant commercial space and creating local employment. Our dedicated team, which feels like an extended family, works hard to serve our customers and their pets with the highest standards.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

369 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,8

Todas as avaliações

(369)

179 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Such a great pet store!

Such a great store! The treats are well priced and the long lasting chews really do last a good half an hour with our medium/large dogs. The loyalty prgramme is also very generous with points that you can redeem for discounts. I buy from them regularly and the service is fanatstic :-)

7 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fetch your Pet Needs is a great store

Fetch your Pet Needs is a great store. Wide variety of food products and everything else your dogs could possibly need. Gwen, Nikita and the whole team are so knowledgeable especially regarding nutrition. Lucky to have their expertise on my doorstep.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love products

Love products. Customer service is brilliant. Delivery is very quick. I am very pleased with Fetch. I did recommended to my friend who is delighted aswell. Keep up the good work . I love it.

9 de janeiro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic Shop

Fetch has a fantastic range of quality products and the service is always fast and reliable. There is a great choice of natural dog treats and foods made in the EU and without additives which is important to me. I also regularly buy supplements, mostly Irish made. The team is very knowledgeable and helpful, responding to queries promptly and with professional advice. I highly recommend FETCH and my dogs agree.

15 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient company selling quality natural pet products

Very efficient company, my orders have always arrived timely and well wrapped. Special mention for "Tummies" which is excellent for our two rescue german pointers who have dodgy digestive systems - only need a pinch a day in their food and makes poo-picking-up much easier (maybe too much detail but I'm sure fellow dog owners will appreciate it!). Many thanks for great service and good natural products. Thoroughly recommend.

21 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Products

The website is very easy to use. The products are of the highest quality. The prices and delivery are second to none. What more can you ask for!!

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always a great experience at Fetch

Always a great experience at Fetch. I spoke with Nikita recently and her knowledge of supplements and her ability to advise, is incredible. I know Nikita many years and she has always been available with suggestions and advice, she couldn't be more helpful. Would absolutely recommend - a great place to shop for top quality foods, accessories and supplements.
Regards, Pat

12 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

On our 2nd 20kg bag of DARF

On our 2nd 20kg bag of DARF - going down well. Nice product and good value for this type of food.
Moved cats onto cold pressed this time, more complex conversion, gradual change, but working well, despite them being 2 spoiled self-interested felines.

24 de março de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

I visited your store with my puppy

I visited your store with my puppy, on previous occasions I have only been collecting an order this day I had time to walk around one of your staff kindly helped me fit a harness and was very helpful unfortunately the person in charge did not give such good service I felt I wasn't wanted in the store, I probably would have purchased more if I had been allowed to browse in comfort.... Disappointing service.... In saying that you have always given me good advice when I need it and I will continue to purchase from your store.

20 de março de 2025
Avaliação não solicitada
logotipo da Fetch Your Pet Needs

Resposta da Fetch Your Pet Needs

Hi Sandra,

Thank you for taking the time to share your feedback. I’m very sorry to read about your experience, as we pride ourselves on providing excellent customer service, and this does not match our standards.

I appreciate your continued support and kind words about the advice and assistance you’ve received in the past. I want to assure you that I take this very seriously. I have checked our in-store POS system and noted the time you were served. I will be reviewing our camera footage to understand which staff members were on the shop floor that day and to identify any factors that may have impacted the level of service you received.

I sincerely apologize for your disappointment, and we will use this as an opportunity to improve further. Your experience matters to us, and I truly hope to welcome you back in the future for a much better visit. Please don’t hesitate to reach out if there’s anything I can do for you.

Kind Regards,
Nikita

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