Ffordes Avaliações 

238
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had looked for a. long time to find a canon DSLR and eventually decided on a Canon 80d from Ffordes. It was a very good decision as the camera was reasonably priced and arrived very quickly and in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought a used Leica camera and Voigtlander lens. The prices were very fair and the equipment arrived in excellent condition. I cannot praise too highly the help I got from their staff memb... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have just taken delivery of a superb Canon 135mm f2.8 lens. It came wrapped in swathes of bubble-wrap and was thus extremely well protected. When unwrapped I found there was not a mark on it - absolut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Proof that independent locally owned businesses operating from proper shops and offering the personal touch can more than compete with the online giants. I was offered better trade-in terms on my o... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(238)

49 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great online and face to face service

Having dealt with Ffordes on a number of occasions by phone and email both to buy and sell equipment I have always found them to be helpful, responsive and very fair.
More recently I have been spending extended periods in the Scottish Highlands and so have been able to periodically call into the shop. I have always been made entirely welcome, the staff have been helpful and patient and the range of new and used equipment available for inspection has been almost overwhelming.
I can happily recommend them to anybody looking for new or used equipment, advice or a great field workshop experience which they regularly offer in conjunction with their suppliers and well known photographers.

6 de outubro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you like the service and equipment that we sell here at the Toy shop, always happy to help.

Avaliado com 5 de um total de 5 estrelas

Great price and service

Fforbes came up trumps when I was looking for my new camera. A good price, great service before and after the purchase - a firm recommendation from me.

11 de outubro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to here that you love our service and prices, Enjoy you're new toy.

Avaliado com 5 de um total de 5 estrelas

Exceeded My Expectations

Purchased a second-hand Olympus Zuiko 25mm 1.2 PRO lens. The price was very competitive, even with the postage cost it was much less than MPB were selling it for. The description was very accurate. Six months warranty was very reassuring.

Would recommend this shop.

4 de outubro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you like your new lens and especially that you like our service, we work hard to make sure we have the best condition equipment, at the right price. Enjoy

Avaliado com 5 de um total de 5 estrelas

Very happy

This is the second time I have used Ffordes and would certainly do so again.
Excellent service and I am very happy with the binoculars.
I have previously bought a Leica lens from Ffordes, which had a fault. They replaced it very quickly.
Would certainly recommend.

18 de julho de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you love the service, enjoy the optics, Amazing quality

Avaliado com 5 de um total de 5 estrelas

Ffords was recommended by a…photographer

Ffords was recommended by a professional photographer who said that it was dangerous. Right enough. You could spend £1000s in there quite easily. Anyways. As a very unknowledgable person, I found their advice extremely useful. Very good service and friendly staff, such a rarity these days. I’ll defo return.

6 de junho de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you enjoyed your visit to the toyshop, we believe in hiring staff that has the same photographic interest our customers, This helps customers not only from a knowledge on how to use the equipment and which is the best but also saves them money from advise given. We hope to see you back soon

Avaliado com 5 de um total de 5 estrelas

Sigma lens

Always find Ffordes Facebook posts helpful and entertaining so I bought my Sigma lens from them. Very helpful and accommodating staff and competitive price. Ordered just before 1pm and it arrived next day. Great service.

6 de maio de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Hi there Allan, Great to hear that you like our service, keep enjoying your photography.

Avaliado com 5 de um total de 5 estrelas

Superb service from start to finish

Superb service from start to finish. I was given Ffordes gift vouchers as a birthday present and made contact to ask for advice about which camera to choose. Those I had originally selected from the website weren't really what I was going to give me what I wanted. I'm no technical photographer but at no time did I feel the suggestions or explanations were patronising - they just hit the right spot and helped me decide what to get. Decision made, the purchase was arranged by email and phone with the camera arriving next day. Initial playtime with it shows that it is ideal for what I need. Thank you Alister, Terry and everyone else involved!

19 de março de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I purchased a camera from Ffordes but…

I purchased a camera from Ffordes but initially had little chance to use or look at it when it arrived. When I did, I noticed that the integral hood had been removed from the lens and an aftermarket one had been attached to a Hoya filter and pressed onto the lens. I contacted Ffords who said that as I was beyond the returns period they would only issue a credit note. As I was looking for this particular camera and they are uncommon this was of no use to me. I requested a refund on the basis that I thought that such a material alteration to the camera was worthy of mention in the product description. I was told that I should have noticed it on the pictures posted and that they were under no obligation to also put it in the written description.
OK so what am I unhappy about? If I am feeling generous then i suspect that the Ffords "inspection" of the camera missed the modification/repair, i.e. incompetence/mistake. If I am feeling less generous then they noticed it and decided to ignore it and just sell it on with no mention in the description instead falling back on "well it was in the photo". Whether it was Incompetence or "sharp practice" I would not buy anything from them again and would not recommend them to you.

15 de março de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Sorry, to hear that you are unhappy with your purchase made with us and the decision given, when returning a purchase that is out with return approval period.

We have upgraded our website in the last few years to give customers higher quality images that can be Enlarged and Zoomed into for more detail inspection of any used item (As they say an image tells 1000 words). We are also available by phone or email 5 days a week to give extra extra detail on any item. Over an above this we offer 15 days conditional approval (No quibble) so you have the time to check out the condition of your purchases within your own time.

We take on board your comments regarding more written descriptions regarding the equipment condition and we hope to develop this in future updates to our website.

Had you contacted us within the approval period to state that you were unhappy with the equipment's condition and you were going to return the camera to us but it may be a few days late, then we could have helped more. We sell on behalf of customers and can't hold payment back without giving them a good reason, we have to be fair and as much as we had already paid the customer out, we tried to be fair with you also by offering full credit note with No restocking fee applied.

I never like to hear that any customer is unhappy with a purchased made from us or a service that we have provided, I'm always happy for customers to contact me personally to talk things through. alister.bowie@ffordes.com

Avaliado com 5 de um total de 5 estrelas

Professional and good value

Traded some very old film gear for a used digital lens. Very easy service and a good price offered. New lens is excellent. Fast delivery. Good communication- very professional. NOTE. their desktop website is much easier to use than the mobile one. Much more in the menu!

12 de março de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Morning, Great to hear that you love the service, hope you are enjoying the lens. Thank you for your support.

As for the menu system on mobile app, we take on board your comments, which hopefully will help with the new developments that are on going and hope to be released before the end of the year.

Avaliado com 5 de um total de 5 estrelas

Bought tripod from Ffordes in…

I bought a tripod from Ffordes in summer while on holiday in Scotland 2021. At some point after that in the coming months I managed to loose one of the rubber feet. Twice I unsuccessfully sourced a new on off eBay. Each time being sent the wrong size despite there size guide stating it was the correct size. Finally I chanced it to see if Ffordes could obtain one. Not only did the managed to get me the correct one but there was no charge either. Fantastic service. They might be 400 miles away from where I live but I won’t hesitate in future to use them when purchasing any future camera gear. A thoroughly recommend company to do business with

25 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent used 24mm f1.4 Canon EF lens…

Excellent used 24mm f1.4 Canon EF lens and very good price £480. Most other used lenses of this spec cost £700 and new ones £1500 and brilliant for my wide angle astrophotogrpahy. Staff were very professional in the way they handled my purchase. I bought one copy of this lens which was not as good as I would have wanted so they willingly exchanged it for a second copy of the same lens which turned out excellent.,

19 de fevereiro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you love the service that the team at the toyshop give you, as we all love photography, we believe its extremely important to give the best knowledge and information upfront to save you time away from photography.

Avaliado com 5 de um total de 5 estrelas

Canon 400mm f2.8 usm L…

I ordered a Canon 400mm f2.8 usm L lens. Despite there being zero available anywhere, these guys gave me a fantastic deal. The whole team were exceptionally easy to deal with and they rushed it out to me in 2 days....couldn't ask for better service. i will definitely be buying here in future!

20 de janeiro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you love our knowledge and service that we give, Having a long and fast RF lens at the moment is rare but glad we were able to help. Enjoy

Avaliado com 5 de um total de 5 estrelas

Excellent experience. Purchased a new lens from Ffords …… had…

Purchased a new lens from Ffrods …… had never used them before. Transacted the business over the phone, and the person I spoke to was friendly a helpful. Completed the purchase, and the lens arrived on time, immaculately packaged, and in first class condition. Good / straightforward people to do business with, coupled with competitive pricing. Recommended…buy with confidence. First class service. Will certainly use them again.

18 de janeiro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you enjoyed your experience with Ffordes, we hope that you enjoy the lens and the images that you get back from it. Enjoy.

Avaliado com 5 de um total de 5 estrelas

I just purchased a used Nikon 35mm film…

I just purchased a used Nikon 35mm film camera from ffordes and I was very happy with the service I received, from my initial contact with the store about shipping to Canada and placing the order the service was first class. From placing the order to receiving the product was 4 days that is pretty impressive.
I bought the camera purely out of nostalgia as it was my first SLR many years ago, but will certainly be putting a few rolls of film through it.The camera was described as in excellent condition and that was spot on, thanks to everyone at ffordes.

12 de janeiro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Thank you for reviewing us and great to hear that you are loving the quality of the equipment that we have supplied you, its also good to hear that the couriers that we partner with have done an amazing job to get it to Canada in such quick time. Enjoy

Avaliado com 5 de um total de 5 estrelas

First order with a used X-E3

First order with a used X-E3. Everything went well. Informed instantly of order placed. Kept updated throughout. Camera is exactly as described. Well packed. Quick and very pleasant customer service. Altogether very happy and will be using again.

10 de janeiro de 2022
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Thank you for taking the time to review us, its always great to hear that you love the condition we provided and the speed in which we got it too, we hope to see you again soon. Enjoy.

Avaliado com 5 de um total de 5 estrelas

FIRST CLASS COMPANY

I ordered a roll film camera and an unrelated lens hood.
They arrived next day. Both items were even better than the descriptions and pictures, in the case of the camera just shade short of mint ! Exceptional service, and very well priced. What's not to like ? I've known of this firm since 1966, but never made a purchase until now.
Don't hesitate, use them, I did !

31 de dezembro de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Thank you for the feedback, Great to hear that you are loving the condition of the equipment that we sent you and the speed that you received it in, Always pleased to hear that you are still enjoying our service. Happy New Year to you and Family,

Avaliado com 5 de um total de 5 estrelas

Amazing service for Ffords!

Amazing service for Ffords!
They managed to get my camera back to me before Christmas despite the Covid issues.
Its nice to see that traditional customer care is still operating and not dead.
Brilliant help and assitance, I shall be buying more from Ffords in the future!

29 de dezembro de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Hi, Glad that we were able to help,

Avaliado com 5 de um total de 5 estrelas

not a bad word to say

can't fault them, amazing customer service over email and the camera I received was exactly as described (even got a freebie)

21 de dezembro de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Great to hear that you love the service that you got here at the toyshop, always good to see nice condition medium format film equipment going back into hands that have passion to use it. Enjoy

Avaliado com 5 de um total de 5 estrelas

Top Quality Products. Fast & Friendly Service.

Top Quality Products. Fast & Friendly Service.
Have dealt with Ffords Photographic for years.
Although geographically they are near the top of Scotland their dispatch times are amazing. Always a good selection of excellent used items. Excellent and Very Highly Recommended.

10 de dezembro de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

great to hear that you love your new toy, Thank you for your continuing support.

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