Ffordes Avaliações 

238
O TrustScore é 5 de um total de 5

4,9

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I had looked for a. long time to find a canon DSLR and eventually decided on a Canon 80d from Ffordes. It was a very good decision as the camera was reasonably priced and arrived very quickly and in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I recently bought a used Leica camera and Voigtlander lens. The prices were very fair and the equipment arrived in excellent condition. I cannot praise too highly the help I got from their staff memb... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have just taken delivery of a superb Canon 135mm f2.8 lens. It came wrapped in swathes of bubble-wrap and was thus extremely well protected. When unwrapped I found there was not a mark on it - absolut... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Proof that independent locally owned businesses operating from proper shops and offering the personal touch can more than compete with the online giants. I was offered better trade-in terms on my o... Ver mais

A empresa respondeu

Detalhes da empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

238 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(238)

49 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top retail shopping experience

Ordered a pair of Leica Ultravid 8x50 HD Plus binoculars off Ffordes website.

They were described as MINT Minus so I was expecting to see a slight mark or blemish on the binoculars somewhere.

Anyway, they arrived within 48 hrs which good considering I ordered them at c 5pm . Upon opening the box and closely examining them I was delighted to see they were in absolutely and utterly AS NEW condition. All the original packaging was there as were all the accessories , instructions, the majority of them such as the strap and rainguard were unused. I've worked in photo retail over the years, seen a vast array of all sorts of used equipment and graded them accordingly. Even with my critical eye I could not see a single blemish anywhere on them.

Ffordes have produced a shopping experience I would have been proud to have given back in the day. They have for me underpromised and overdelivered. And their packaging and overall attention to detail was superb as well.

Couldn't be more happy !

25 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb advice

Superb advice, superb service, extremely fair trade in for old kit. Totally recommend this company. Binoculars, telescope and camera bought here over the years. Would not go any where else!

25 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trust Ffordes

I have been shopping at Ffordes for years, without a problem. I feel that if there was a problem they would sort it out, they are an honest outfit. More often than not their grading has proved to be conservative, I have no problem buying exc+ knowing the item will be very presentable. I bought my latest camera from them and then looked round for a lens only to find the best deal at Ffordes, blast it, two lots of postage. But no, very quickly I received a refund on postage as both items were packed together. This is unusual, many dealers would charge twice. If you are buying an expensive older camera such as my Leica M8 their return policy gives you confidence. Lovely that they sell a good range of film. I look at their website almost every day, you can pick up great equipment at low prices if you are quick. As you can tell, I trust Ffordes.All the best, Charles.

18 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My first experience in dealing with Ffordes Camera Store.

My first experience in dealing with Ffordes, but certainly won't be my last.
I needed advice on a certain camera, to include a suitable lens, and having spoken to a very helpful John, I settled on and purchased the relevant items.
These were delivered extremely quickly, and I have to say was, and am delighted with my purchases.
I would certain recommend Ffordes to anyone for all things photography.

13 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just received my order from ffordes

Just received my order from ffordes , both flash gun and camera control are as advertised in excellent condition , even the batterys were supplied for them which was a bonus , delivery was fast next day before 1.pm , will be using ffordes again .

8 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a 50mm 1.4 lens from FFordes a…

Bought a 50mm 1.4 lens from FFordes a few weeks ago not only am I disappointed with my purchase ill never buy anything from there ever again. In the description it did say faulty but working on manual focus only no auto. So i ordered it my first shoot with it i went to zoom out fully in manual and it locked up. Not only did it lock up but it had no focus what so ever. I had to pay Duty into Ireland not stated on there website that there could be import charges. So instead of me sending it back I have sent it out for repair as it should be still a good lens when working properly I don't understand how FFordes can send actual broken products out the door to a customer & it clearly wasn't even tested properly now im down the cost of the lens Duty charges, Shipping to fixers & repairs & shipping back.
There was a gritty feeling to the lens when i put it on my camera when turning the focus ring clearly not checked what so ever properly.
I have learned my lesson here & to stay clear of FFordes Photographic. I should have just bought a new one it would have cost about the same. Sold as seen ya selling junk more like it. So disappointed its not even funny. I was told it could be either one or two things the aperture ring is warped or the motor is broken or worse both of them are broken.

8 de outubro de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Morning Don One1982

I hope you and family are all well.

I’m Sorry to read that you felt the service you received was so bad that you decided to write a review about us, instead of contacting us and giving us the opportunity to help you with a step by step return guide of the lens for refund, by following the steps you would have got your taxes return and cost of postage as well, if the product was wrongly descripted or faulty.

Normally our system automatically emails all export customers to state they maybe charged Tax/duties on equipment purchased, on entry to their country and if they wish to change or cancel the order to contact us straight away, on occasions this email has been known to go into customers junk mail, So I can only apologies that you never received this, I will speak with our web-designer to see how we can improve this statement, so every export customer knows that now the UK is out of Europe, Taxes will be charged by there own country.

Let me assure that on leaving the premises the pre-owned lens: Canon 50mm F1.4 USM Sold as Seen which came with only 15 days condition approval and no G’tee at £89 was fully working, except for the Auto Focus as per our website listing. It had been fully tested by Ffordes Technicians who have been working with the company for over 20 years, we have been selling photographic equipment since 1960, you don’t sell equipment for that long by selling poor quality.

If you still wish to return the lens to us, we are happy to receive it back from you as long as its back with us within the next 2 weeks. This is out with our normal returns policy but we are happy to help any customer that is not 100% satisfied with equipment purchased from us. We have been told by your government department that all you need to do to get a Tax refunded is state REFUND & your Invoice number on the paperwork and the Tax will be automatically refund to the method of payment.

We do have some nice Mint- condition Canon 50mm F1.4 USM Pre-owned lenses in stock, fully working and with a 6 months warranty for £219, as standard they also comes with 15 days condition approval.

I hope this helps, please contact me for more help.

We believe that photography can help us all through these times.

Thank you for your support.

All the Best #Staysafe

Alister Bowie
Ffordes Photographic Ltd

Avaliado com 5 de um total de 5 estrelas

Very Professional team.

Made 2-3 sales with them. Emails Clear. Letters to confirm sales clear. Purchasing equipment also made with ease. Wouldn't use anyone else when making sales in Scotland.

Very Professional team to work with

28 de julho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Wobbly Lens

I had two Canon lenses buried in a drawer for a long, long time, thinking someday they might be useful. I had changed to a different camera. On a clear-out I decided to sell the lenses thinking that if I get another Canon down the line I will probably be tempted by newer lenses.

Ffordes had sold something previously for me and also for my husband. This was different; the first lens was sold very quickly for a great price but the second lens was problematic in that the housing was not in good shape and it needed a repair to make it saleable.

The lovely people at Ffordes kept me informed and although Scotland may seem a long way away to a Londoner their phone communication was so friendly and helpful it isn't! I figured that it wasn't worth paying to repair something that might bomb and more or less suggested to Ffordes that they could do what they wished with the lens. It left my mind.

I have just been informed that they decided to repair it anyway and they sold it successfully and I now have an unexpected juicy payment just paid into my account.

I cannot praise Ffordes' honesty, their friendly, clear advice and encouragement to someone like me who is not at all technical, and finally their intelligence not to give up. They kept me in the picture all the way despite my more or less suggesting they just dump the lens for me!

I would go to them again and highly recommend them. They made the transaction a pleasant partnership.

29 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Call and purchase with confidence

A quick phone call to discuss the quality of a Billingham bag with an honest a friendly assistant identified my initial selection on line would not have been suitable both in capacity or condition, but it’s described condition was honest. I am over the moon with my final selection after discussion.

17 de junho de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Trustworthy shop

Great shop. Staff are lovely to communicate with and respond quickly to any enquiries.

Second hand items are given accurate and honest condition ratings (unlike eBay) and fair prices. And whilst items have a warranty, I've not had to use it yet.

14 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have shopped with ffordes many times…

I have shopped with ffordes many times and even visited the shop whilst on holiday! The service and quality have always been top notch! Prices are competitive and the deliveries are lightening quick!
The staff are really friendly and knowledgeable. I can highly recommend them for all your photography needs!

14 de maio de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

How Photography shops should be

I have bought a number of used items from Ffordes, the grading is always on the conservative side, my latest purchase graded as E++ is closer to Mint. I assume Mint would be with box and manual. The last purchase required 8 AA cells to operate and good quality Alkaline + were included. The level of thoughtful customer service is outstanding.

21 de abril de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I took quite a lot of redundant…

I took quite a lot of redundant equipment to Ffordes a couple of years ago, I left it with them for valuation, when the values came back, some of the gear was so poorly priced I asked for it to be returned only to be told it had already been sold. Some items like 72mm filters I was told were of no value and had been sent for recycling. Perhaps these were of no value to Ffordes but they cost me hundreds of pounds.

11 de abril de 2021
Avaliação não solicitada
logotipo da Ffordes

Resposta da Ffordes

Sorry, to hear that you weren't happy with the service that you received from us in April 2018, this wasn't mentioned in your email to us last week when contacting us to selling more of your equipment.

We always try our very best to make sure we give customers our very best price, taking everything into consideration and don't ever proceed unless there is a full agreement in place.

We hope you will give us the opportunity to help you in the future and change your mind about the service that we offer and that you have liked in the past, as per our phone call .

Avaliado com 5 de um total de 5 estrelas

I've dealt with Ffordes for 30 years

I've dealt with Ffordes for 30 years. Last week I bought a s/h Nikon D300 SLR. It arrived in pristine condition but several days late due to Parcelforce's ineptitude. Ffordes kept me informed where my camera was while it bumbled through Parcelforce's network. That's service! I cannot speak highly enough about Ffordes customer care. It's absolutely second to none.

9 de abril de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Another great experience

Another great experience from a business I have trusted for well over a decade.
What’s not to like? Accurate descriptions, a warranty, urgent delivery, very good prices, always on hand to offer personal advice on purchases.....it’s all just sooooo good.
Why risk an online auction purchase when you have somewhere as great as this instead?

7 de abril de 2021
Avaliação não solicitada

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais