FiltersDirectUSA.com Avaliações 

59
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I absolutely love the air filters from Filters Direct USA. You can really see the difference compared to the typical store-bought filters. These are thicker, higher quality, and they capture a lot mor... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We feel when we used it with our air conditioner this spring/summer the air seemed cleaner. We just started using it and only had one filter change so far. We signed up to get one every 3 months. Now... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I saw an ad for this company and decided to give them a try. I have 3 different size filters in my home and one size wasn't listed. I contacted them and they had that size added within 10 minutes for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is great to ensure you can maintain your home. They send the filters every three months and provide the frame for the filters. So it makes the process literally on autopilot. It may be a... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Filtros de Ar
  2. Fornecedor de Equipamentos e Sistemas de Aquecimento

Escrito pela empresa

FiltersDirectUSA specializes in providing high-quality custom home air filters designed to improve indoor air quality. With subscription options, we ensure customers receive clean air and convenience, backed by excellent customer service. 100% Made in the USA


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

59 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(59)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Easy, Quality Filter Changes

Nice filters, easy to install, smooth transacations

13 de outubro de 2025
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Resposta da FiltersDirectUSA.com

Thank you for your feedback William. We appreciate your business and love to hear that you are enjoying our Filter Subscription Program at Filters Direct USA.

Avaliado com 5 de um total de 5 estrelas

SOLID company!!

SOLID company with a great leadership team that cares about their customers. They’ve always delivered a quality product and are enthusiastic to engage with customers.

29 de outubro de 2025
Avaliação não solicitada
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Resposta da FiltersDirectUSA.com

Thank you for your review Andrew. We love this feedback and do everything we can to provide great customer service here at Filters Direct USA.

Avaliado com 5 de um total de 5 estrelas

Been using them for over a year and…

Been using them for over a year and they have always worked well. It's nice to know I don't have to remember to run to the store to get them.

1 de outubro de 2025
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Resposta da FiltersDirectUSA.com

Thanks for being an awesome customer Clint. We appreciate your business and are happy to hear you love the convenience of our filter subscription program.

Avaliado com 5 de um total de 5 estrelas
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Resposta da FiltersDirectUSA.com

Thanks for being a great customer and supporter Marina. We appreciate your business and love that you are enjoying our healthier home air filters at FiltersDirectUSA.

Avaliado com 1 de um total de 5 estrelas

Delivered by USmail and was shoved like…

Delivered by USmail and was shoved like a ball into the mailbox. I used several things to weigh it down to get it into a shape to fit the frame. Not exactly your fault but maybe a note on the packaging to USPS?

17 de setembro de 2025
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Resposta da FiltersDirectUSA.com

Oh No, we are sorry to hear that. May we suggest leaving a note for your mail person to avoid this in the future? If you need replacement filters don't hesitate to reach out to us.

Avaliado com 5 de um total de 5 estrelas

Great product reliable service

Great product reliable service. Easy to work with.

16 de junho de 2025
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Resposta da FiltersDirectUSA.com

Thanks Dorothy for being a long-time customer. We appreciate your support of our new Healthy, Home Air Filter service.

Avaliado com 5 de um total de 5 estrelas

Always have my filter on time and the…

Always have my filter on time and the only time I've had to call it was great customer service.

21 de maio de 2025
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Resposta da FiltersDirectUSA.com

Thanks for being a great supporter of our new business Winfred. We appreciate you and glad you are enjoying clean air with Filters Direct USA, made right her in North Carolina.

Avaliado com 5 de um total de 5 estrelas

How hard is it to find custom size filters?

How hard is it to find custom size HVAC filters??? Let me tell you, when you have an odd size, it is near impossible without spending hundreds of dollars!!! I had a really unusual custom size filter request. After reaching out to Mark to make sure they could do it, he assured me they could and so I went forward with my order. Once I got them, I could see how easily it would be to replace the inner filter with the outer frame. I placed them in my vents and they fit perfectly! I noticed a reduction in the dust that was coming through my HVAC almost immediately, no more flying fairy dust in the sunlight!! I am so happy I found a new home to get my weird sized custom filter frames and could not be happier with the excellent customer service! These folks are the real deal and I am happy to support a small American business! Thank you!!

1 de maio de 2025
Avaliação não solicitada
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Resposta da FiltersDirectUSA.com

Thanks Michelle. We were so happy to be able to help you and others with their odd 1" size filters. Now with a subscription to Filters Direct USA, you and others will never forget to replace the air filters on time again.

Avaliado com 5 de um total de 5 estrelas

Customer service great

Customer service great! Not able to complete a review on how well the filter performs at this time. I just installed the filter a week ago, so I will wait and see after 90 days.

14 de abril de 2025
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Resposta da FiltersDirectUSA.com

Thanks for your support Roger. We appreciate your business and thanks for giving us the opportunity to provide great customer service.

Avaliado com 2 de um total de 5 estrelas

Filters fit fine

Filters fit fine, but do not seem to catch any dust. After almost a month there is no visible dust caught in the filters.

15 de abril de 2025
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Resposta da FiltersDirectUSA.com

Hey Alan, with our Poly Media filter being a depth loading filter, its designed to catch the dust/dirt throughout the filter and not face-loading like regular pleated filters. This allows much better air-flow to your system and your home. Some of our customers have been able to push their filter replacement program out longer because of our new design.

Avaliado com 5 de um total de 5 estrelas

Filter Case arrived broken

When my filter casing arrived broken, I sent an email to customer support. I then received A phone call and a new one was shipped to me right way. Great Customer service!

13 de janeiro de 2025
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Resposta da FiltersDirectUSA.com

Thanks for supporting our new business Brenda. We really appreciate it and are happy you gave us the opportunity to correct the broken filter, damaged during delivery.

Avaliado com 5 de um total de 5 estrelas

Easy buying experience

Easy buying experience. Filters arrived quickly. Easily installed, fit great. Filter material is very robust.

20 de dezembro de 2024
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Resposta da FiltersDirectUSA.com

Hey Stephen, we are very happy to hear that you enjoyed your experience purchasing our antimicrobial home Air Filters

Avaliado com 5 de um total de 5 estrelas

N/A,

No comment .

19 de dezembro de 2024
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Resposta da FiltersDirectUSA.com

Hey Josephine, it looks like you have been a customer for a couple of years with us, right from the beginning. We really appreciate your support. Thanks for being a great customer.

Avaliado com 5 de um total de 5 estrelas

Great filter for a good price

Great filter for a good price

16 de dezembro de 2024
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Resposta da FiltersDirectUSA.com

Thanks for your review Joe. We are happy our Antimicrobial Home Air Filters are at the right price for you and your loving our product. Thanks for being a great customer.

Avaliado com 5 de um total de 5 estrelas

Great product

Great product, always delivered on time, great customer service.

2 de dezembro de 2024
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Resposta da FiltersDirectUSA.com

We appreciate your feedback William and thank you for supporting our new business, Filters Direct USA.

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, and produvt

25 de novembro de 2024
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Resposta da FiltersDirectUSA.com

Thanks Catherine. We love that you're enjoying our home air filter subscription service at Filters Direct USA.

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