Financial Support SystemsAvaliações 

795
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

When I was at my lowest and didnt know who to turn to financial support systems helped me turn my life around and got me back on the right path. Whilst I wouldn't want to go through an iva again it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I highly recommend FSS. Ive just received my completion certificate and the whole 5 year duration of my IVA with them has been faultless. My payments were reduced from £500+ to £127 per month and have... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Good morning! I had a very good experience with Financial Support Systems! From the day I applied, they called me and helped me a lot! I had a little difficulty with English but they always explained... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First agent I spoke to 5 years ago was amazing answered all my questions and explained the process clearly. From there it was smooth sailing had my yearly review. And I finally made my last payment it... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de insolvência
  2. Serviços de Aconselhamento de Crédito
  3. Serviço de redução de dívidas

Escrito pela empresa

Financial Support Systems is a leading provider of IVAs within the UK. We specialise in helping people successfully complete their IVAs through providing friendly, confidential, and expert support. Our insolvency practitioners are authorised by the Institute of Chartered Accountants in England and Wales, and have over 30 years experience working within the insolvency industry and providing expert IVA support and management.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

795 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(795)

217 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Fantastic company to deal with.

Fantastic company to deal with - professional and knowledgeable in helping with a recent query. Great at taking away the stress of debt management and relief.

18 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Having someone to explain things to me…

Having someone to explain things to me so it's not overwhelming.
It's been very straightforward, which I appreciate.
I feel happy knowing things are being handled by FSS.
Thank you

14 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Called to sort final few things. Operative was very helpful over a couple of calls. Very informative and understanding.

13 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent service!

I would highly recommend this company, straight forward, professional, easy to complete and return paperwork, knowledgeable and informative! A fantastic experience and a pleasure to deal with…well done!

13 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service by miriam, fast and easy and made me feel comfortable talking about my financial situation and helping me to improve everything. Talked me through everything on the phone, took away so much stress. Very happy thank you

12 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Very good company

Very good company, Help me to get true with my debts. After 5 years I have the chance to start new chapter in my life with not debts and free!Thank you very much.

12 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 5 de um total de 5 estrelas

Very helpful throughout my IVA and…

Very helpful throughout my IVA and helpful and empathetic when I needed a payment holiday. Highly recommend this service and everyone I spoke to were so friendly.

12 de maio de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 1 de um total de 5 estrelas

Absolute shambles!

I came to this company for a simple consolidation loan in 2020 and instead I was pushed into an IVA during Covid when life was already stressful enough. I trusted what they told me about being secure for 5 years and writing off my debt.... its now 2026 and this hasn't happened.
I feel so confused, scammed and stuck with this.
You never speak to the same person twice. Every time you email, it’s someone new who has no idea what the last person said. You end up repeating yourself over and over, and the information changes depending on who you get
They previously demanded my partner’s personal financial information for my financial reviews, even though the IVA is only mine, his debts and own bills didn’t matter. It felt intrusive and completely wrong, this stopped when my partner refused to share his information.
I was even accused of breaching my IVA over a car finance agreement that wasn’t mine. They dropped it with no apology, leaving me stressed and panicking for months for absolutely nothing.
They keep pushing equity release at the end too, even though it makes no sense for my situation considering my debt was around £15k and ive paid more than that back. It honestly feels like they’re trying to squeeze every last bit out of me instead of helping me finish.

And now I have asked how much it would cost to settle, they wont even tell me. They refuse to give a figure unless I explain exactly where the money would come from. After 5.5 years, the fact they can’t give a simple settlement amount or just supported me to end this is unbelievable.
This whole experience has taken a real toll on my mental health. The stress of this has left me feeling overwhelmed and suicidal. It’s affected me and my family more than they’ll ever understand.

Do not use this IVA firm! Go to Step Change or Citizens advice!

20 de abril de 2026
Avaliação não solicitada
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Resposta da Financial Support Systems

Thank you for sharing your feedback with us. We're sorry to hear about your experience and would like to assist you further. We are currently unable to locate your account with the details provided. To help us address your concerns, please provide your customer reference number or contact our customer support team directly. Our team is dedicated to investigating any issues you may have and ensuring you receive the support you need.

Avaliado com 2 de um total de 5 estrelas

The iva that never seems to end.

Having the Iva was a blessing but I made a mistake so it took 6yrs which I fully accept, it’s now taking them so long to close my Iva after my last payment, it’s going to be 6.5 to 7yrs if I ever get the completion certificate and during that time their still hassling me trying to find and ppi or anything they can get their hands on. It’s been distressing and has caused many issues I wish I’d gone bankrupt. I am wondering if I’ll ever be free of these people.

18 de abril de 2026
Avaliação não solicitada
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Resposta da Financial Support Systems

Thank you for sharing your feedback with us. We're sorry to hear about your experience and would like to assist you further. To help us address your concerns, we will review your file and be in contact within the next 5 working days. Our team is dedicated to investigating any issues you may have and ensuring you receive the support you need.

Avaliado com 4 de um total de 5 estrelas

No problems apart from the odd times…

No problems apart from the odd times saying I had breached my conditions when I hadn't but yes I would recommend to others

16 de abril de 2026
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Resposta da Financial Support Systems

Thank you for sharing your feedback with us. Our team is dedicated to improving our service and will look into your feedback and how to implement it into the service we provide.

Avaliado com 5 de um total de 5 estrelas

FSS was a great help with getting my me…

FSS was a great help with getting my me out of debt, the best thing I ever did! They worked around what worked best for me! And whenever I needed to reach out to them either via email or phone they were able to answer my questions!

16 de abril de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

Avaliado com 3 de um total de 5 estrelas

Given wrong advise

I have got to say yes they our friendly but have now come to the end of my IVA and after being told a dept had been added to my IVA in email and on phone it now turns out that they can not find any information on this so am now haveing to arrange to pay a dept off myself if I’m honest I would definitely look around and wish I’d done more research before I took on the IVA
It does not help that you never seem to get to talk to the same person on your case

14 de abril de 2026
Avaliação não solicitada
logotipo da Financial Support Systems

Resposta da Financial Support Systems

Thank you for sharing your feedback with us. We're sorry to hear about your experience and would like to assist you further. To help us address your concerns, we will review your file and be in contact within the next 5 working days. Our team is dedicated to investigating any issues you may have and ensuring you receive the support you need.

Avaliado com 5 de um total de 5 estrelas

FSS helped me a lot

FSS helped me a lot, they guided me through the whole process. They made sure I was going the right direction. The spoke with all my creditors and it was a long process but worth it. I really appreciate your help and patience, thank you very much for helping me out.

2 de abril de 2026
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Resposta da Financial Support Systems

Thank you so much for your feedback!

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