I have messaged the support team several times. with questions and clarification on cost of Rx and shipping. I got a complete explanation on dosing and self injections, as well as a recorded message f... Ver mais
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Veja o que dizem as avaliações
My overall experience has been great. Customer service replies can take a few days but that's to be expected with a large volume of customers. They always take care of any questions or issue I have. I... Ver mais
Ich bin extrem enttäuscht von Sunrise. Als IV-Rentner mit KulturLegi bin ich auf jeden Franken angewiesen und brauche klare Strukturen. Trotz mehrfacher Nachfrage war es nicht möglich, die... Ver mais
Dr. Finley at Sunrise is an absolute lifesaver! His experties and guidance have been invaluable on my weight-loss journey. he answered all my questions about treatment and medications. Very happy so f... Ver mais
Detalhes da empresa
Escrito pela empresa
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all. The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Informações de contato
100 Pine Street Unit 500, 94111, San Francisco, Estados Unidos
- Support@findsunrise.com
- findsunrise.com
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Issue with my prescription
I had a issue with my prescription and Alicia did everything to get the pharmacy to contact me and was all the way until it was shipped to me. Definitely went above and beyond. Thank you Alicia! I will be able to stay on schedule with my medication.
Sunrise not a bad company I had a…
Sunrise not a bad company I had a issue with account Lindsay contact me got on the issue resolved in ones day only issue I had was support reaching out summer did look into my account got on the issue to resolve it right away I thank her I love the company there company out here that want resolved the issue but sunrise help a lot they even search to find my medication bin stock in get it out to me as soon as possible thanks summer for redo the issue
Very helpful when i need help…
Very helpful when i need help inderstanding something
The team is very helpful in figure out…
The team is very helpful in figure out how to help and in a timely manner!
Summer is a great representative for your company!
Good evening. Honestly, at first I was very unhappy with the service because there was confusion with new guidelines as far as a picture. Fortunately, for me, one of your employees, Summer stepped in and has walked me through not only getting everything going again, but getting credits that I deserved back. Before talking to Summer and dealing with her, I would’ve never recommended your company. I’m a nurse, so I have people to recommend it too but Summer handled everything. She was also kind and considerate. She was honest and fair and followed policy, but also didn’t make me feel like a number or a paycheck. She is the reason I will continue to work with your company and the reason I will recommend it to my patients and friends.
Customer service is great
Customer service is great! They helped me so much with the prior authorizations required. I get a response quickly and a prescription sent to my preferred pharmacy
Awesome Customer Service
Nataly was super helpful with every question I had. I needed to change my pharmacy as my preferred pharmacy had my glp-1 prescription on back stock and wouldn’t have it for several more months, Nataly helped with that! Nataly also helped every step of the way working with my insurance and even offered to call local pharmacies if I needed (to ensure I would be able to fill my prescription). Always super quick to respond.
Fast and Friendly online experience
Fast and Friendly online experience. I had my document ready.
Very helpful
They were very helpful and patient with…
They were very helpful and patient with the insurance company
Sunrise has been abs amazing over and…
Sunrise has been abs amazing over and beyond every person I have talked to through email or through the actual website. I have been talking to Carlos and he's been an absolute GEM!!! Fast responses and very detailed and he answers every single one of my questions.
Best customer service
Anytime I have questions I get a quick response and the best customer service!
I have really enjoyed my treatment with…
I have really enjoyed my treatment with Sunrise. The team is outstanding. They are quick to help and so thorough. I had the best experience with the support Genius. They were able to answer all my questions and help me with the process. I am so incredibly thankful for Sunrise. I am on the road to getting my health on track. There are so many options on the web but I only trust sunrise
The process was simple and smooth!
The process was simple and smooth, along with the help of my representative, Cynthia who made the whole experience so much easier. I’m so excited to get back to a better me ❤️
Amazing customer service and quick…
Amazing customer service and quick response times!
Very fast responses
Very fast responses, staff knowledgeable about services and friendly.
Requested a refund because the wrong…
Requested a refund because the wrong card was charged. I am now awaiting that refund and happy with the results provided.
Very responsive
Customer representatives are very responsive and keep you updated on the progress of your case.
Everything was awesome
I provided the needed information and…
I provided the needed information and everything I needed done happened so quickly and easily!
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