Fine Awards responds quickly to requests, doublechecks details to make sure the awards are correct - AND - replace a broken award in record time. In short: you make us look good! Thanks so very... Ver mais
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Veja o que dizem as avaliações
I've been working with Fine Awards for the last three years and am very happy with their customer service and quality. With my last order Melissa, my Sales Representative, and Sheldon, the Customer Se... Ver mais
Everything went smoothly even with helping me decide what size base I needed. Friendly, courteous and professional! I recommend working with them for your team acknowledgement needs.
The end product was absolutely gorgeous and perfect. Loved the quality, layout, and perfect design! Highly recommended. Only room for improvement would be communication, I felt like I wasn't sure you... Ver mais
Detalhes da empresa
- Loja de troféus
- também em
- Fornecedor de Brindes
- Fornecedor de produtos promocionais
- Loja de artigos promocionais
Sobre FineAwards.com
Escrito pela empresa
Service & Quality
Escrito pela empresa

- Best Price Guarantee
- You will always get the Highest Quality at the Best Price.
- Free Personalized Engraving
- Engrave custom awards and trophies for no extra cost.
- No Setup Fees
- We don't charge setups on any of our in stock awards. Your engraving is setup by our artists and you will see a proof for your approval before production at no additional costs.
- Free Shipping
- Delivered Safely and On Time. Free Shipping* on Orders over $250. See site for details.
110% Guarantee
Promises Delivered Every Step of the Way
Informações de contato
250 North Dixie Highway #13, 33020, Hollywood
- (800) 343-3166
- customerservice@fineawards.com
- fineawards.com
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
5 Stars
I give this 5 stars because of great service, on time delivery and the Awards are simply amazing!
The customer service rep was responsive…
The customer service rep was responsive and very helpful, the product arrived when promised, and the product itself is exactly what I had hoped for--beautiful and nice quality.
Great product…..service that matches
Great product…..service that matches. Winning formula for any business.
Our rep
Our rep, Melissa has been great to work with! She is very accommodating, quick to respond and extremely helpful through the order process.
Fine Awards was fabulous to work with
Fine Awards was fabulous to work with! They were timely, attentive and provided great customer service. Their instructions were clear and the outcome was fantastic - the awards are beautiful! Thank you!
Great customer service
Great awards. We had a problem with shipping (UPS lost the package and reported it delivered) and they replaced the entire order for me.
Jordan Plaque experience
Working with Derek to get everything correct was simple. Very user friendly website through the entire process. Final product looks amazing. Would recommend this company!!
I was very happy …
I was very happy with the level of support and attention I received and my award was delivered on time!
Beautiful product ... Outstanding Customer Service!
Beautiful product we have purchased multiple times. The customer service is outstanding.
Attention to detail is spot on.
Will continue to use their services as long as needed.
Highly recommend.
The award was just what I ordered and…
The award was just what I ordered and it came in timely. Very pleased with outcome.
Great Service- responsive team- and our…
Great Service- responsive team- and our account rep Jake is the best!
Pode usar a ajuda de IA para as respostasVer mais
Don’t expect to see any words on clear trophies.
My crystal trophy order had barely visible lettering. It’s almost completely clear.

Resposta da FineAwards.com
top notch
Our rep is amazing! The product quality and shipping time is also top notch.
Extremely disappointing customer service and lack of attention to detail
I am beyond disappointed with the experience I had during my recent order with Fine Awards. As an Executive Assistant who manages high-stakes projects, I chose to return to this company specifically because we were pleased with the quality of a previous award, despite that initial order having its own minor issues. I went into this process as a loyal customer looking to build a relationship, but I have never seen a company actively run the opposite direction from someone trying to give them repeat business.
After I requested a slight wording change following the first proof, the entire project entered a tailspin where each subsequent version was worse than the last. Over the course of five or six rounds of proofs, basic elements like logos suddenly disappeared and dates were repeatedly placed on the wrong lines, despite my explicit instructions and multiple attempts to be open and collaborative. I reached out to several different people on the team to get the project back on track, but my efforts were met with total indifference.
The lack of basic communication was the most jarring part of the experience. I requested a shipping address change multiple times through various channels, and not once was the request acknowledged or updated in their system. At no point did anyone on the staff apologize for the repeated oversights or the significant amount of extra work they created for me. It felt as though they were doing the bare minimum just to get the award out the door with no regard for the client’s experience or the accuracy of the final product. I will certainly be looking for a new vendor for our future recognition needs.

Resposta da FineAwards.com
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