FineAwards.com Avaliações 

1.276
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Fine Awards responds quickly to requests, doublechecks details to make sure the awards are correct - AND - replace a broken award in record time. In short: you make us look good! Thanks so very... Ver mais

Avaliado com 5 de um total de 5 estrelas

I've been working with Fine Awards for the last three years and am very happy with their customer service and quality. With my last order Melissa, my Sales Representative, and Sheldon, the Customer Se... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything went smoothly even with helping me decide what size base I needed. Friendly, courteous and professional! I recommend working with them for your team acknowledgement needs.

Avaliado com 4 de um total de 5 estrelas

The end product was absolutely gorgeous and perfect. Loved the quality, layout, and perfect design! Highly recommended. Only room for improvement would be communication, I felt like I wasn't sure you... Ver mais


Detalhes da empresa

  1. Loja de troféus
  2. também em
  3. Fornecedor de Brindes
  4. Fornecedor de produtos promocionais
  5. Loja de artigos promocionais

Sobre FineAwards.com

Escrito pela empresa

FineAwards.com is a prominent supplier of premium awards and trophies, catering to various corporate recognition needs. We are celebrated for their stunning crystal awards, which are the epitome of class and sophistication, perfect for high-level achievements and honors. Our glass awards are crafted with precision, offering a blend of durability and sleek design. With a particular emphasis on corporate awards, FineAwards.com provides businesses with a range of options to acknowledge the excellence of their teams and individuals. Our acrylic awards are sought after for their versatility and clear, contemporary look. Moreover, FineAwards.com is a favorite for their meticulously designed golf trophies, which are as prestigious as the game itself. Lastly, our Years of Service Awards stand as a testament to employee dedication, offering companies a way to celebrate loyalty and commitment. Each custom award from FineAwards.com is a symbol of recognition that inspires and rewards.

Service & Quality

Escrito pela empresa

Best Price Guarantee
You will always get the Highest Quality at the Best Price.
Free Personalized Engraving
Engrave custom awards and trophies for no extra cost.
No Setup Fees
We don't charge setups on any of our in stock awards. Your engraving is setup by our artists and you will see a proof for your approval before production at no additional costs.
Free Shipping
Delivered Safely and On Time. Free Shipping* on Orders over $250. See site for details.

110% Guarantee

Promises Delivered Every Step of the Way

We want to personally thank you for trusting FineAwards.com with your very important corporate recognition program. Our goal is to make this experience as easy as possible for you and we want to start by removing any concerns you may have faced in the past by personally extending our 110% Guarantee. We understand how important it is for your awards to arrive safely on time and accurately so this is what we want to do for you!

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.276)

314 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 Stars

I give this 5 stars because of great service, on time delivery and the Awards are simply amazing!

30 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Our rep

Our rep, Melissa has been great to work with! She is very accommodating, quick to respond and extremely helpful through the order process.

23 de março de 2026
Avaliado com 2 de um total de 5 estrelas

Don’t expect to see any words on clear trophies.

My crystal trophy order had barely visible lettering. It’s almost completely clear.

10 de março de 2026
logotipo da FineAwards.com

Resposta da FineAwards.com

Thank you, Jeremy, for your feedback. Crystal awards are produced using a sandblasted etching process, which creates a refined, tone-on-clear look rather than a dark or filled engraving. This style is intentional and gives the award a subtle, elegant appearance.

For customers who prefer a higher-contrast look, we also offer Full Color Printed awards that produce a solid imprint. That said, our customer service team will be reaching out to review your order and make sure everything was produced correctly and to see how we can make this right for you.

Avaliado com 2 de um total de 5 estrelas

Extremely disappointing customer service and lack of attention to detail

I am beyond disappointed with the experience I had during my recent order with Fine Awards. As an Executive Assistant who manages high-stakes projects, I chose to return to this company specifically because we were pleased with the quality of a previous award, despite that initial order having its own minor issues. I went into this process as a loyal customer looking to build a relationship, but I have never seen a company actively run the opposite direction from someone trying to give them repeat business.

After I requested a slight wording change following the first proof, the entire project entered a tailspin where each subsequent version was worse than the last. Over the course of five or six rounds of proofs, basic elements like logos suddenly disappeared and dates were repeatedly placed on the wrong lines, despite my explicit instructions and multiple attempts to be open and collaborative. I reached out to several different people on the team to get the project back on track, but my efforts were met with total indifference.

The lack of basic communication was the most jarring part of the experience. I requested a shipping address change multiple times through various channels, and not once was the request acknowledged or updated in their system. At no point did anyone on the staff apologize for the repeated oversights or the significant amount of extra work they created for me. It felt as though they were doing the bare minimum just to get the award out the door with no regard for the client’s experience or the accuracy of the final product. I will certainly be looking for a new vendor for our future recognition needs.

9 de março de 2026
logotipo da FineAwards.com

Resposta da FineAwards.com

Thank you, Caroline, for your feedback and for returning to us after your previous order. We do appreciate repeat customers and the opportunity to continue working together.

To clarify the situation, this order involved a single award that went through the normal proofing process. During one proof revision the logo was temporarily removed due to a misunderstanding of the requested changes, but that was corrected as the proofs progressed. The entire proofing process still occurred within our standard two-day turnaround window.

Multiple revisions are a normal part of refining custom awards, and the final piece was produced according to the approved proof. That said, we regret that the process felt frustrating from your perspective. Clear communication is important to us, and we will review the interaction internally to see where expectations could have been better aligned.

We are glad you were happy with the quality of the previous award and appreciate the opportunity you gave us to work with you again.

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