Customer service was very professional. Wanted to know if I was comfortable with the payment plan. Explain everything clearly, and answer my questions without a problem. They made me feel like I was a... Ver mais
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Veja o que dizem as avaliações
Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... Ver mais
A empresa respondeu
I only did the application, but some how we couldn't finish because my bank doesn't allow the third party checking, but I had them once before and it work.
Getting the loan was fairly easy, and I have borrowed from them in the past. The online system is very user friendly. The only downside to this loan company is the absolutely astronomical interest r... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.
Informações de contato
PO Box 457, 54135, Keshena, Estados Unidos
- 844-941-0035
- CustomerService@finedayfunds.com
- finedayfunds.com
4,6
Excelente
4 mil avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service
Great customer service, willing to help people without having a prefect crefit score. I didnt 5 star because I've always been told there is always room for improvement.
6 de março de 2026
Resposta da FineDay Funds
Thank you so much for the great review, Tammi! We're thrilled to hear our team made the process easy and supportive, no matter the credit score. We appreciate your honest feedback and your reminder that growth never stops. Thanks again for choosing us!
A very fast and easy process
The application process was easy and quick. The response was fast and the money transfer was immediate. Yes, the internet rates are high but if you plan on paying off the loan quickly then this process is very easy.
12 de março de 2026
Resposta da FineDay Funds
Thank you for sharing your experience, Donna! We're glad to hear the application was quick and easy and that you received your funds right away. We appreciate your feedback and are happy the process worked well for you.
needed and was so helpful in solving my…
needed and was so helpful in solving my problems
12 de março de 2026
Resposta da FineDay Funds
Thank you so much for taking the time to share your five‑star review. We truly appreciate your kind words and are glad to hear that our team was able to be there for you when you needed assistance and provide helpful solutions to resolve your concerns. We understand how important it is to feel supported, and it means a great deal to know our efforts made a positive difference for you. If you ever have questions or need help again in the future, please don’t hesitate to reach out—we’re always here to assist and truly value your trust in us.
Timing and orderly
12 de março de 2026
Avaliação não solicitada
Resposta da FineDay Funds
Dear Cory Martin,
Thank you for your kind words! We truly appreciate you taking the time to highlight our timing and orderly service—it means a lot to our team. We’re grateful for your support and look forward to serving you again soon!
Resposta da FineDay Funds
Thank you for your wonderful five-star review, mel! We’re so glad to hear that the process felt easy and user-friendly for you. It’s also great to know you’re enjoying earning points—it’s one of our favorite ways to give back to our customers. We appreciate you taking the time to share your experience and hope to see you again soon!
Simple and easy
11 de março de 2026
Resposta da FineDay Funds
Dear Customer,
Thank you for the kind words! We’re so glad you found the experience simple and easy—that’s exactly what we aim for. We truly appreciate your support and look forward to helping you again anytime!
Great service
10 de março de 2026
Resposta da FineDay Funds
Hi Sonia,
Thank you for taking the time to share your five‑star review. We truly appreciate your kind words and are glad to hear that you received great service. Providing a smooth, respectful, and helpful experience is always our goal, so it’s rewarding to know our team met your expectations. If there is ever anything more we can assist you with or if you have questions in the future, please don’t hesitate to reach out. We value your trust and appreciate the opportunity to serve you.
Very user friendly site and friendly phone reps
You're doing your customers a great service
10 de março de 2026
Resposta da FineDay Funds
Thank you for the amazing review, Franklin Gordon! We’re thrilled to hear you feel we’re providing a great service to our customers—that’s exactly what we aim for every day. Your support and feedback mean a great deal to our team. We look forward to welcoming you back again soon!
The name fine day does not fit the…
The name fine day does not fit the operation and customer relation. DFD Disaster financial day should be the name. You would think that they are helping clients who are stressed from lacking financial needs from emergency situation to other types of needs. Not only a loan shark but also a highway robbery in disguise. Their APR is 695% and they will take your payment direct from your checking account twice a month if you have the fund. If not, you will drown from fees and penalties until you're down on your knees, and probably or sure to get a lawsuit that you also have to pay for the court expenses. What a financial mess. Read the fine line that says "this is a high interest loan" and not a long term. It's advisable to pay it off if you can. So, if you're already in financial stress, I suggest not to get in to this type of loans. But, you're not gonna be approve from other loan companies because they want you to have a good credit score. You can't win for losing.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da FineDay Funds
Thank you so much for sharing your thoughts, Edil Cruz Reyes. We genuinely appreciate you taking the time to provide such detailed feedback.
We’re glad you noticed that we’re upfront about the loan terms, as transparency is something we take seriously. At the same time, we’re truly sorry for the stress, fees, and challenges you experienced—it’s never our intention to make a difficult situation feel heavier. We completely understand how overwhelming high interest and repayment schedules can feel, and we take your concerns to heart.
Your feedback is a valuable reminder of how important it is to support clients with care and clarity, especially in tough financial moments. Thank you again for sharing your experience—we hope others can benefit from your insights, and we remain committed to learning and improving.
Super easy to apply and get approved…for
Super easy to apply and get approved for a loan. I'm so happy they explained the interests up front. They also stress the benefits of paying down in or paying off early. It's clear open and honest. With a breakdown of cost per payment.
They also have Cool members benefits like you can earn points for paying on time. I've already made 6$.
Pro helps get money evennl with bad credit
Build your credit
Payments aren't crazy high
Con
it's really high interest.
You may back more in fees than the loan
Try them in an emergency
Mine arrived at the end of the day instead of your own hea
8 de março de 2026
Resposta da FineDay Funds
Thank you for the glowing feedback, David Hall! We’re thrilled that the process felt simple, honest, and helpful, and that the rewards program is already putting money back in your pocket. We’re sorry about the higher interest rate — we know it’s not ideal. Paying off early or adding a little extra when you can really helps reduce the overall cost, and we’re glad our team could walk you through that. We appreciate you choosing us and sharing your story!
Great service and friendly customer…
Great service and friendly customer support that understands your Short term loan needs.
9 de março de 2026
Resposta da FineDay Funds
We really appreciate your five-star review, Jose Mills! It’s wonderful to know our team made the process smooth and approachable for your short-term loan. Hearing that you felt understood truly means a lot. Thanks again, and we’re always here to help whenever you need us.
The representative was very helpful and…
The representative was very helpful and nice.
7 de março de 2026
Resposta da FineDay Funds
Dear Debra Tarver,
Thank you so much for taking the time to share your five-star review. We truly appreciate your kind words and are delighted to hear that our representative was helpful and pleasant to work with. Providing courteous, knowledgeable support is a priority for our team, and it is rewarding to know your experience reflected that commitment. Should you ever need additional assistance or have questions about your loan, we are always here to help. We sincerely appreciate your trust in our company and look forward to continuing to serve you.
Resposta da FineDay Funds
Wow, thank you for the amazing review, David Nash! “They said yes” is the kind of news that makes our whole day. We’re grateful you trusted us with such a special milestone. Cheers to your next chapter!
Resposta da FineDay Funds
Dear Ivan Chavez,
We appreciate you taking the time to share your feedback with us. We’re grateful to hear that you had a great experience and that the process was fast and smooth. Thank you for choosing us—we look forward to serving you again in the future.
Very Good Experience!!
It was very easy to get approved and quickly funded. They provided me with what I needed in a very timely manner.
2 de março de 2026
Resposta da FineDay Funds
Huge thanks for the 5-star review, Nakia F! Speed and simplicity are what we strive for, and we’re glad your experience reflected that. We appreciate you and are always here when you need us.
Interest way to high
25 de janeiro de 2026
Resposta da FineDay Funds
Terry Haygood, thank you for your feedback. We truly appreciate you taking a moment to let us know about your experience.
We’re sorry to hear that the interest rate was higher than you expected. We understand how important that factor is, and we apologize that it left you feeling disappointed.
We’re grateful you gave us the opportunity to assist you, and we appreciate you considering our services. Feedback like yours helps us continue working toward better solutions for our customers.
Thank you again for sharing your thoughts.
Resposta da FineDay Funds
Dear Margaret Burch,
Thank you for taking the time to share your experience and for the five‑star review. We truly appreciate your kind words. Hearing that we were easy to work with means a great deal to us, as we work hard to make the loan process as clear, respectful, and stress‑free as possible.
Your feedback reinforces our commitment to providing straightforward communication and dependable support from start to finish. We understand how important it is to feel confident and comfortable throughout the process, and we are glad that came through in your experience.
If you ever have questions, need assistance in the future, or feel there is anything we can do to improve, we are always here and happy to help. Thank you again for choosing us and for trusting us with your lending needs.
Easy loan process and quick to fund
Had a very good experience obtaining a loan from this company. Customer service was excellent! Very easy loan process and fast approval. Had no issues so far so good thank you very much for helping me when I needed it the most.
4 de março de 2026
Resposta da FineDay Funds
Thank you for sharing your experience, Rspiro! We're happy the loan process was smooth and the approval quick. We appreciate the opportunity to assist you.
You responded as there was a three day…
You responded as there was a three day window if I wanted to make adjustments however I did not no I would to make an adjustment! I can't afford to make two payments my bank account will be overdrawn this month and the whole point of taking a loan with you is to keep my account ahead!
4 de março de 2026
Avaliação não solicitada
Resposta da FineDay Funds
Thank you for sharing your feedback. We’re sorry to hear about the frustration you’re experiencing regarding your payment schedule. We understand how important it is to manage payments in a way that works with your financial situation, and we certainly don’t want this to cause additional stress. While there is typically a limited window for payment adjustments, we would like the opportunity to review your account and see if there are any options available to assist you. Please reach out to our customer support team at your earliest convenience so we can take a closer look and discuss possible solutions with you. We appreciate you bringing this to our attention.
The worse customer service ever
Horrible service the people whom I spoke to on February 3 2026 treated me like trash. Very disappointed in the customer service I received they were both rude talked over me did not answer my questions properly the worst experience I have ever had. I am going to get another loan with another company just so that I can pay off this loan as soon as possible so that I do. Or have to deal with your staff anymore.
3 de março de 2026
Resposta da FineDay Funds
We sincerely apologize for the experience you had and for the frustration you described during your interaction with our staff, Erica. Providing respectful, helpful, and professional customer service is very important to us, and we’re disappointed to hear that this was not reflected in your experience. We would like the opportunity to review what occurred and assist you further. Please reach out to our support team so we can discuss your concerns and work toward a resolution. Thank you for bringing this matter to our attention.
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