Customer service was very professional. Wanted to know if I was comfortable with the payment plan. Explain everything clearly, and answer my questions without a problem. They made me feel like I was a... Ver mais
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Veja o que dizem as avaliações
Customer service. They explain to you about your loan and make sure you check your account to see if the deposit there and also if you need help always calls few days ahead of time to explain any situ... Ver mais
A empresa respondeu
I only did the application, but some how we couldn't finish because my bank doesn't allow the third party checking, but I had them once before and it work.
Getting the loan was fairly easy, and I have borrowed from them in the past. The online system is very user friendly. The only downside to this loan company is the absolutely astronomical interest r... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FineDay Funds knows we need to be better than our competition to earn your business. We hired the best engineers and analysts to make sure our application and underwriting process is as quick and easy as possible. Our call centers are staffed 24/7 to provide you with the personal support you deserve. We protect your personal information, physically and digitally, by industry-leading security protocols. As a direct lender with proprietary underwriting technology, we can offer our customers Express Funding, a points-based Brilliant Rewards program, excellent customer service, and industry-leading data security. We also encourage our customers to borrow responsibly and take advantage of our penalty-free early pay-off policy.
Informações de contato
PO Box 457, 54135, Keshena, Estados Unidos
- 844-941-0035
- CustomerService@finedayfunds.com
- finedayfunds.com
4,6
Excelente
4 mil avaliações
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da FineDay Funds
Thank you for your review, Cloti! We're pleased that our customer service made a positive impression. Please don’t hesitate to reach out anytime.
My first loans went okay
My first loans went okay; high interest rate, but the money was deposited right away. Now I have taken my third loan, and I'm waiting for the funds to be deposited into my account.
4 de março de 2026
Avaliação não solicitada
Resposta da FineDay Funds
Cheryle, thank you for your continued trust in us and for taking the time to leave a review. We’re pleased to hear that your previous loans were processed smoothly and that the funds were delivered quickly when you needed them.
We also appreciate your candid feedback about the interest rate and understand that it’s something customers carefully consider. At the same time, we’re sorry to hear that you’re currently waiting on the deposit for your third loan. We know how important timely access to funds can be and apologize for any frustration this delay may have caused.
Please feel free to contact our customer support team so we can review the status of your deposit and assist you further at 844-941-0035. We truly value your business and look forward to continuing to serve you.
Resposta da FineDay Funds
Thank you so much for the five-star review, Nathaniel! We’re thrilled to hear your experience was seamless and easy—that’s exactly what we strive for with every interaction. Our goal is to make the entire process simple, smooth, and stress-free, so it means a lot to know we delivered that for you. We truly appreciate your support and look forward to helping you again anytime!
Rate is very high but company try’s to…
Rate is very high but company try’s to accomondate for you.
18 de junho de 2025
Resposta da FineDay Funds
Dear Wendy Nails,
We truly appreciate you taking the time to share your honest feedback with us. We understand that pricing is an important factor, and we’re always grateful for the opportunity to work with our customers to find solutions that fit their needs. Thank you again for your support—we look forward to continuing to serve you!
They were very nice and help me get my…
They were very nice and help me get my money worth
1 de março de 2026
Resposta da FineDay Funds
Thank you for the wonderful feedback, Customer! Hearing that we helped you get the most value means everything to us. We’re grateful for your trust and look forward to serving you again!
Great experience
Great experience. This company offers the coustomer to earn points to pay towards your loan or other.
20 de fevereiro de 2026
Resposta da FineDay Funds
Thank you so much for the 5‑star review, Cheyana! We’re thrilled you’re enjoying the ability to earn points and put them toward your loan or anything else you need. We appreciate you being part of our community—thanks for choosing us!
Resposta da FineDay Funds
Dear Estella Espinosa,
We truly appreciate you taking the time to share your experience with us. We’re so glad to hear that you find our loans fast and the payment process easy—that’s exactly what we aim for. Thank you for choosing us, and we look forward to continuing to serve you!
So helpful and really nice
2 de março de 2026
Resposta da FineDay Funds
We’re so grateful for your amazing review, Debra! Knowing our team made things easy and pleasant for you is a real highlight. Thanks for choosing us—come back anytime!
Resposta da FineDay Funds
Hi Curtis,
Thank you so much for taking the time to share your five-star review. We truly appreciate your kind words and are delighted to hear that you had a positive experience and felt comfortable with our team member’s personality. Providing friendly, respectful, and professional service is extremely important to us, and your feedback confirms we are meeting that goal. If there is ever anything further we can assist you with regarding your loan or any future needs, please do not hesitate to reach out. We sincerely appreciate your trust in our company and look forward to continuing to serve you.
It was great working with fineday
1 de março de 2026
Resposta da FineDay Funds
We appreciate your feedback! It was a pleasure working with you as well. Thank you for choosing Fineday Funds—we look forward to assisting you again in the future.
Resposta da FineDay Funds
Dear Donna Allen,
We truly appreciate you sharing your feedback with us! We’re grateful to know that the short waiting time made a positive difference in your experience. Thank you for choosing us, and we look forward to serving you again soon!
Didn’t agree with what I was being told…
Didn’t agree with what I was being told about my loan
28 de fevereiro de 2026
Resposta da FineDay Funds
Thank you for taking the time to leave a review. We truly appreciate your feedback, and it is completely understandable to feel concerned if the information you received about your loan did not align with your expectations. Your perspective is valid, and we want to make sure everything is explained clearly and accurately.
We would welcome the opportunity to review what you were told and compare it directly with your loan agreement and account details so we can address any confusion and provide clarity.
We also want to share some helpful information that many customers find valuable:
Rewards Points: Customers may earn rewards points through special promotional communications and account-related activities. These points can be saved over time and redeemed for gift cards to popular retailers, or in some cases applied as a credit toward the principal balance of the loan. This gives customers added flexibility and additional ways to reduce their balance.
Paying Down Your Loan: Customers can make payments either by calling Customer Service or through their online account. You may pay down or pay off your loan at any time without any prepayment penalties. Many customers choose to make extra payments, which are applied directly to the principal balance. Because interest is prorated daily based on the remaining balance, reducing the principal sooner can help save money and shorten the loan term.
Our loans are designed to help with short-term financial needs and are not intended to be a long-term solution. Many customers use our service to address an immediate situation, then pay off the loan early, sometimes after securing lower-interest options elsewhere. This approach can result in only a short period of interest before the loan is paid in full.
If you are open to it, please contact our Customer Service team at (844) 941-0035. We would be happy to review your loan, answer your questions in detail, and work toward a resolution. We appreciate the opportunity to assist you.
Resposta da FineDay Funds
We love hearing this, Zaria! Making the process fast and simple is always our goal. Thanks for the amazing review — we’re grateful you chose us!
Resposta da FineDay Funds
Thank you so much for the five-star review, customer! We’re thrilled to hear that you found the application process fast and easy — that’s exactly what we aim for. We’re also glad the early payoff option worked well for you. We truly appreciate your trust and look forward to serving you again whenever you need us!
QUICK AND EASY
Very easy application and received a reply back within minutes.
24 de fevereiro de 2026
Resposta da FineDay Funds
Dear CT,
Thank you so much for taking the time to share your experience with us. We truly appreciate your five-star review. We’re glad to hear that the application process felt quick and easy and that you received a response within minutes. Providing a smooth, efficient experience is extremely important to us, and it’s great to know our team delivered exactly that. If you ever have questions or need assistance at any point, we’re always here to help. Thank you again for choosing us—we look forward to serving you again in the future.
Resposta da FineDay Funds
Thank you for your five-star feedback, Jack P.! We’re delighted that you found the process simple and easy to navigate. Providing clear communication and a seamless experience is something we work hard to deliver. We appreciate your trust and look forward to assisting you again in the future.
Applied for a loan for an emergency…
Applied for a loan for an emergency situation. Waited for funds to be deposited. Money never showed up. Call and they voided the loan and reapplied for a new loan for me over the phone saying it was a bank issue. Waited until the next business day for the funds to be deposited, and again they didn't show up. Called again, their agent said that I messed up the routing number and it will take 3 business days before funds can be transferred. I told them to cancel the loan and they said they still have to wait 3 business days before anything can be done, but in the meantime my 1st loan payment is due to pull out next week!! I told her they better not pull 1 cent out of my account being I've received no money from them and it was their agent who typed in the info over the phone, so it was their mistake!!
This company seems very sketchy!!! I would've never even used them if it wasn't an emergency. Just to update, after I posted this review I received an email stating my loan was voided.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da FineDay Funds
First, thank you for taking the time to share your experience with us. We truly appreciate you bringing this to our attention, especially given that this was tied to an emergency situation. We understand how critical timing is in moments like that, and we’re very sorry for the stress and frustration this caused.
You’re absolutely right to expect clear communication and accurate handling of your information. Waiting for funds that never arrived — not once, but twice — is incredibly frustrating. We also understand how concerning it must have felt to hear that a payment was scheduled despite you not receiving any funds. That’s not the experience we want for anyone.
We do appreciate you updating your review to note that your loan was ultimately voided. We’re glad that matter was resolved, but we recognize that it doesn’t undo the inconvenience and worry you experienced along the way. Your feedback highlights areas where we need to improve, particularly around communication and process clarity, and we take that seriously.
Please know that we never intend for our services to add stress to an already urgent situation. If there’s anything still unresolved or if you would like us to review your account to ensure everything has been fully corrected, we’d be more than happy to assist.
Very helpful how to pay off early so…
Very helpful how to pay off early so thankful
22 de fevereiro de 2026
Resposta da FineDay Funds
Dear Customer,
We truly appreciate you taking the time to share your experience with us. We’re so grateful to hear that the guidance on paying off early was helpful and made a difference for you. Thank you again for your kind words, and we’re always here if you need anything in the future!
Good custInterest rates must come downomer service and immediate…
Good customer service and immediate help in resolving expenses
23 de fevereiro de 2026
Resposta da FineDay Funds
Dear Edilia Cordova,
Thank you very much for taking the time to share your experience and for the five‑star review. We truly appreciate your kind words regarding our customer service and our ability to provide immediate assistance during times when expenses arise unexpectedly.
We also appreciate your honest feedback regarding interest rates. We completely understand how important competitive rates are, and your perspective is both valid and valued. While interest rates can vary based on several factors, we continuously review our offerings and explore ways to provide the most fair and affordable options possible for our customers.
Most importantly, we’re glad our team was able to assist you quickly and professionally when you needed support. Providing prompt, respectful, and solution‑focused service is a top priority for us, and it’s rewarding to know that this made a positive difference for you.
Thank you again for choosing us and for trusting our team. We look forward to continuing to support you whenever you need us.
The customer service was great
The customer service was great, but I for me knowing the apr up front would have pushed it to a 5
22 de fevereiro de 2026
Resposta da FineDay Funds
Dear Customer,
We truly appreciate you taking the time to share your thoughtful feedback with us. We’re grateful to hear you had a great customer service experience, and we understand how important it is to have clear APR information upfront. Thank you again for your honesty and support—we value your input and look forward to serving you even better in the future.
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