We used your bus service for 2 days for our daughter's rehearsal dinner and wedding. The service was outstanding, on time and exactly where I needed them to be. A huge shout out to Willam Campbell,... Ver mais
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Veja o que dizem as avaliações
Our driver was amazing. Great control of the bus, very patient, and got everyone to our after party on time and safe. We will definitely recommend your company to our network.
Everything was just great we appreciate. the last-minute accommodations, which worked out. great again thank you for a job well done.
First Charter Bus Rental was great to work with. We used this company for transporting our guests to and from our wedding venue. They were good with communication prior to the event. They arrived on... Ver mais
Detalhes da empresa
Sobre First Charter Bus Rental - Philadelphia
Escrito pela empresa
Think Yellow for your next event.
From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.
First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.
The best buses
Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.
The best drivers
Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.
The best customer service
First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.
*Location prices vary. Minimum trip time and other restrictions may apply.
Informações de contato
2201 E. Allegheny Ave, 19134, Philadelphia, PA, Estados Unidos
- 800-774-3135
3,7
Bom
80 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The bus showed up a half hour late to…
The bus showed up a half hour late to pick up my wedding guests so we had to postpone our ceremony until it showed up. They never called to say they were going to be late. We had scheduled an early pickup to take guests back to the hotel who didn’t want to stay the whole time and the bus never showed up for that so some guests were stuck at the wedding until the bus came to do the final pick up.
22 de maio de 2021
First student was great and…
First student was great and professional! Having transportation for your guests is important if you have a lot of out of town guests and first student was very reliable and efficient.
9 de maio de 2021
Excellent Service
Excellent service! Thank you for accommodating our group on such short notice. Marc, our driver, was very kind.
25 de abril de 2021
This was a first bus trip in a year due…
This was a first bus trip in a year due to COVID restrictions. Service was perfect. The bus arrived early to give us plenty of time to do the extra things we needed to make sure we maintained appropriate health and safety guidelines. The driver was very friendly and helpful.
Thank you for making our first bus trip in a year a success!
22 de fevereiro de 2021
Very polite and did exactly what we…
Very polite and did exactly what we requested. Would definitely recommend.
16 de novembro de 2020
Easy bus booking
The whole process of booking, confirmation, adjustments, and actual service was easy and smooth.
Our driver, Sheryl Ann, was professional, courteous, prompt, and helped make our experience fun.
21 de setembro de 2020
Avaliação não solicitada
Prompt Safe and AC!
13 de julho de 2020
Avaliação não solicitada
La Salle University
Bus was on time, and faculty who chaperoned were pleased!
4 de março de 2020
Avaliação não solicitada
Rock was great!
23 de fevereiro de 2020
Avaliação não solicitada
Jason was an absolute pleasure
Jason was an absolute pleasure. Communicative, timely, resourceful, and nice. Thank you!
13 de fevereiro de 2020
Avaliação não solicitada
Great experience
Great experience! Our two drivers were wonderful!
31 de janeiro de 2020
Avaliação não solicitada
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Waiting for a response to a problem on…
Waiting for a response to a problem on Tuesday....
23 de janeiro de 2020
Avaliação não solicitada
Resposta da First Charter Bus Rental - Philadelphia
I'm sorry you had this experience and I assure you that this is not typical. My name is Tammy and I run the Charter Center in the Eastern United States. Will you please reach out to me? I would like to understand more so I can take corrective action and work to make your situation right.
Thanks,
Tammy Ward
Charter Center Manager
Tammy.Ward@firstgroup.com
732-280-4927
Broaden Horizon mentorship Program
- The buses run on time.
- Drivers are experienced and courteous.
- 5 trips in soo far, and have not had any issues or concerns.
20 de janeiro de 2020
Avaliação não solicitada
Resposta da First Charter Bus Rental - Philadelphia
We have the best drivers. Thanks for providing feedback.
The driver was very professional but…
The driver was very professional but the itinerary needs to be organized and written with time pickup to drop offs
20 de dezembro de 2019
Avaliação não solicitada
The bus did not show up at the time of…
The bus did not show up at the time of needed departure.
16 de dezembro de 2019
Avaliação não solicitada
Wedding Day Shuttle Bus
Received a call from the driver as soon as they were on location. Shuttles were on time and driver was friendly. Kept the music going on the trips and buses were clean. All around great job.
26 de novembro de 2019
Avaliação não solicitada
Great service !
18 de novembro de 2019
Avaliação não solicitada
I called to get a refund on one of my…
I called to get a refund on one of my buses that didn’t show up. Nobody called me back. I will call again. Thanks.
16 de novembro de 2019
Avaliação não solicitada
Resposta da First Charter Bus Rental - Philadelphia
I apologize for your experience and assure you this is not typical. My name is Tammy and I run the Charter Center responsible for the Eastern US. Will you please call me at 732-280-4927 or email me at tammy.ward@firstgroup.com? I want to understand more about your experience so I can take any necessary corrective action and continue to earn your business. Thanks, Tammy
Thank you.
The company did a great job getting us to where we needed to be in a timely fashion. They arrived ahead of schedule which made it very easy for us to leave on time. Thank you for your service.
13 de novembro de 2019
Avaliação não solicitada
DRIVER WAS VERY PROFESSIONAL
DRIVER WAS VERY PROFESSIONAL. BUS WAS CLEAN AND THE DRIVER COMMUNICATE ALL DETAILS TO STAFF IN REGUARDS TO SAFETY.
31 de outubro de 2019
Avaliação não solicitada
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