First Charter Bus Rental - Syracuse West Avaliações 73

O TrustScore é 4.5 de um total de 5

4,4

300 Spencer Street, 13204 Syracuse, NY, US


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Our contract indicated a pickup time of 3:30. As the father of the bride I was already at the venue for a 4:30 ceremony start. I started receiving calls at about 3:50 that the buses were not yet at th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything about this Charter was great. We had the same driver for the way up on Friday and he returned on Sunday for our return trip and he was fantastic. Driver was safe, on time, courteous and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bus to the venue was right on time with no problems. The 2 busses going back to the hotels were great. Lots of singing 😂


Detalhes da empresa

  1. Empresa de Ônibus Leito
  2. Fretamento de Ônibus

Sobre First Charter Bus Rental - Syracuse West

Escrito pela empresa

Think Yellow for your next event.

From field trips and party buses to corporate events and conventions to national organizations and non-profits, choosing yellow is the fun and flexible choice for all types of groups and destinations. School bus rental prices range from $85 to $125* per hour.

First Student is North America’s largest and most trusted provider of chartered yellow school bus transportation because we have the best drivers, buses and customer service.

The best buses

Because we have North America’s largest fleet, we are able to provide you with the best, newest and cleanest buses in the industry.

The best drivers

Most of your experience comes down to the driver, and we take our responsibility to provide you with a safe, respectful and caring professional driver, very seriously. We have a thorough screening and selection process to ensure we hire only the best and a continual training program to make them even better.

The best customer service

First Student has dedicated charter centers across North America, staffed with transportation professionals who know your region and are ready to partner with you on your most complex transportation needs.

*Location prices vary. Minimum trip time and other restrictions may apply.

Your Event
Let's Plan
Get a Quote
Contact Us

Informações de contato

  • 300 Spencer Street, 13204, Syracuse, NY, Estados Unidos

  • 800-774-3135

4,4

Excelente

O TrustScore é 4.5 de um total de 5

73 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 2 de um total de 5 estrelas

Late pickup with no communication

Our contract indicated a pickup time of 3:30. As the father of the bride I was already at the venue for a 4:30 ceremony start. I started receiving calls at about 3:50 that the buses were not yet at the hotel. People were starting line up Ubers so as not to miss the ceremony. I tried every phone # including the cell # of Laura, I was given to reach someone for resolution with no answers or returned phone call. The bus finally arrived around 4:00pm and did get guests to venue just in time. This extreme tardiness caused a lot of undue stress that was not necessary. There should be better communication and updates of bus movement on the day of the event and phone #s of the actual drivers provided.

29 de março de 2025
Avaliado com 5 de um total de 5 estrelas

EXCELLENT EXPERIENCE

Everything about this Charter was great. We had the same driver for the way up on Friday and he returned on Sunday for our return trip and he was fantastic.

Driver was safe, on time, courteous and we appreciated him!

22 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

The gentleman I booked my Bus with was…

The gentleman I booked my Bus with was excellent! He was extremely thorough, accommodating and helpful. Our driver Lawrence was amazing too! He was fun, responsible, and really made us feel special! We WILL be returning!

12 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

Unfortunately

Unfortunately, we did not enjoy our experience with this service. However, I am still hoping that I am offered a refund, which would help to restore my faith in this company. Our guests almost missed our wedding ceremony, as the driver nearly missed a turn because he was too busy watching a football game on his phone while driving. Our last pickup was scheduled for 1:30a.m., however, the driver left at 11:00p.m. and did not return. While I was finally able to get in contact with him at 1:30a.m., he did offer to come back. However, this would have left my guests stranded for 45 minutes with nowhere to go. My maid of honor and and her husband had to bring my guests back to the drop off location. I certainly was less than pleased having to deal with this on my wedding night.

22 de outubro de 2022
Avaliado com 5 de um total de 5 estrelas

Wedding transportation

Transportation for guest from hotel to wedding venue and back worked perfectly. Communication was easy prior and day of event. Drivers friendly and buses clean. Definitely would use again.

9 de outubro de 2022
Avaliado com 1 de um total de 5 estrelas

Two Shuttles Booked, Only One Showed…

I had booked two shuttles for my wedding because the venue was a distance away from any hotel accommodations. We scheduled two departures from the hotel location and confirmed with the office and local branch. On the day of the wedding when I am preoccupied with many other things, the shuttle driver apparently decided that because there was not many people on the first shuttle it must mean that the second was unnecessary. The second shuttle never ran even though that having two run was 100% as it was planned and intended. The first was for immediate family (for photos) and the second for the remainder of the guests. As a result many of my guests had to scramble to order Ubers to make it on time. Later in the day one of the drivers texted me to tell me that the first driver had “left” while the other would be staying on site. I verified at that time that the plan was for the second shuttle to return. At the end of the evening, the second shuttle was not on site, another miss. I guess I can give one star for even showing up in the first place, but overall this was an extremely disappointing experience.

1 de outubro de 2022
Avaliado com 4 de um total de 5 estrelas

The only complaint I have is that when…

The only complaint I have is that when we talked to the people at the 855 number, it’s was confusing understanding the amount of runs we were allowed. When we spoke to Dina, she was extremely nice and informative. Our bus driver was amazing. Thank you so much

17 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Great Drivers!

Both drivers I had this past weekend were excellent. The driveway was tricky to maneuver, but they had no issues and were extremely courteous, professional and wonderful. I hope to get them both again for future charters!

17 de setembro de 2022
Avaliado com 5 de um total de 5 estrelas

Wedding guest transportation

We contracted for 3 buses and each and every one was on time and drivers performed professionally. The communications between the drivers and myself was excellent. First Charter services allowed for our wedding guests to enjoy the events without worry. Thank you.

7 de setembro de 2022

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais