First Choice Doors & Windows  Avaliações 

My quote came from Ray who was fabulous, very proffessional ,Friendly and extremely knowledgeable he explains everything and wants the best for you, he is very respectful and supportive. Fully recommend him.
Steve the surveyor was excellent extremely thorough and asked lots of questions and changed something that was better for me.Original fitting day got cancelled but that was okay as Front Door and Garage Door was not ready so 2nd fitting day came and the Husband & Wife fitting team are excellent, he dosent speak very good English but she does it didn't cause any problems,they are both extremely polite and professional there workmanship is above & beyond and they are so precise in everything they did, the finishing of is just unreal.they came early morning and never left until late evening until all the windows & front door was finished unfortunately they ran out of time to fit the garage door promising to come back on the Monday to complete. This did not happen due to illness this is where then the communication which had been excellent up to the fitting went array .I had to chase several times to find when the Garage door was going to be fitted which they gave me a date which I was a bit un happy with but due to unforeseen illness it was all that could be done I asked to make sure it was the married fitters & it was & they fitted the garage door yesterday with the same commitment as the widows .I am over the moon with how my windows & doors look.I would definitely recommend this company even with the little bit of communication issue I received thats why I gave 5 stars as the workmanship is excellent. I have just today booked to have my flat roof recovered

An update on a previous very good review. Sadly after having a new door and surrounding, they supplied the wrong glass within the front door. After many phone calls, no one has responded. Looks like the company is great until something is wrong. Then you are ignored. Will not be using again

Our quote came from Ray who was fab, very knowledgeable and very respectful and supportive. Fully recommend him.
Their surveyor was very thorough and asked lots of questions.
Our problems arose when it came to booking in the work. Their communication skills as a company are not great. They were not very forthright with information which led to misunderstandings and frustration on our part. Work got delayed due to weather and then when it was rebooked it was booked in a way which would lead to us having part of the house boarded up for 4 days. In the end we managed to get everything resolved and the work was very high quality.
We are returning for more work even with the issues. We'll just ask more questions and ensure we get the answers we need earlier this time because they're not very explicit in their communication.

NO attention to detail ! Contractors who carried out the work just rushed and it showed ! When pointed out over several months!!! Someone did call after three failed appointments , they would be good at playing chess. I don’t expect the ten year guarantee will be worth the paper it’s written on. 🤬

I am over the moon with my new windows and doors. Everything went exactly to plan, the salesman was friendly and knowledgeable, the surveyor was helpful and experienced and the fitters did a wonderful job! The quality is superb and we would definitely recommend First Choice.

This company does not honour it's 10- year warranty. Multiple calls and no response. This is the latest in a series of calls over the past 3 years, non of which have received a response.

We had a new garden back door fitted, looks great and the fitters did a fantastic job, they were very tidy and friendly. We’ll be having them back in the future for more work.

We had our porch fitted with a composite door and were happy with the service. Additionally we had a flat roof fitted afterwards. Dale and Noel did an excellent job and were very friendly and professional.

fantastic service and was very polite and very professional all completed with in the time frame provided

Just had 8 windows fitted with this company ray was so friendly and helpful, husband and wife team fitted them and I can't fault them, they worked so hard, never stopped and very friendly, highly recommended, thankyou so much, I'm over the moon with them

I am extremely disappointed with this company. They were scheduled to resolve an issue covered under their warranty but failed to do so. Despite multiple emails and phone calls, my concerns were ignored, and it became clear they were unwilling to honor their warranty on the doors and windows. This has been a very frustrating experience, and I cannot recommend them. If you are looking for reliable double glazing with a genuine warranty, I would strongly advise looking elsewhere.

Just had three windows fitted Ray was excellent friendly approach no pressure, highly recommend company.
B Pressdee.

I was very happy with there salesman , Ray fromsales. Very helpful. Charming and polite . Had my interest at heart.

Worse than one stars - Avoid this company and any other companies associated with them, we have a front door that's bowed so doesn't shut properly and a warm weathered conservatory that is falling down. We had our work done in 2020 and spent years trying to get them to repair the damage and have since spent thousands of pounds getting structural engineers out and additional builders to correct the mess they left us with. They sold something they couldn't deliver and then wouldn't carry out any after care, despite all this and all the emails we have as proof and photos they still have the cheek to ring us to see if we want anything else doing - I cannot write how much damage they have done not just to our home but to our mental health. AVOID them at at all costs!

We had our windows replaced beginning of the year, we had a man and woman doing the work, worked hard and cleaned up after themselves
Only one thing I should of done is make sure the outside windows upstairs were cleaned properly but that was my fault
No problems and happy with the work that was done

Absolutely amazing service from first choice, Rays advice was honest and very helpful. Windows were fitted exactly when the said, fitters kept everything clean and tidy, leaving it as they found it. Will be returning for a new front door very soon.
Thanks you all very much!

We’d like to thank this company especially to Ray for giving us great discounts and prices for both of the orders we’ve had with the company.
We’d also recommend Steven Iacono for being great with advising the sizing and styling of the windows.
Also for the whole crew that were in charge of actually putting the windows up, Lucky and Romey. They were great at their job and left no mess after themselves.
Once again we highly recommend the whole company.

The work carried out was very professional from start to finish. Nothing was too much trouble. Everyone was very knowledgeable and helpful and we are very pleased with the end result. We have recommend them to all our friends in case they need any work doing. We have already had them back to carry out more work for us and we are again very pleased with all of the work carried out.

Straight forward people to deal with, work completed on time and no issues following installation. Competitive cost. I would use First Choice Windows and Doors again.