FirstCry AE Avaliações 

My order is not deleivered & in app it shows it is.
I called them 3 times eveytime someone says i will escalate and den no response
I am upset because it is paid and items not deleivered .

I read the other reviews after placing my order and was really worried that I would have a negative experience. That wasn't my experience at all. Everything arrived on time, some items arrived early. The clothes were better quality than expected for the price. I had to return one item because I had misunderstood the description. That item was collected the next day and the refund came a few days later. Very simple and straightforward process and I would definitely use First Cry again.

Their return process is unacceptable! Just the box when it’s not even damaged at all.amazon is better dont order here!

Long story short...
Each and every shoe and clothing article was delivered in wrong size and the size difference was unadjustable...like size 4-5 skirt is delivered in size 9-10...and same with shoes....when making refund or exchange there is no option to tell then they sent wrong size...anyway ended up not any exchange and gave away all the items to friends and family...

I placed my order on the 3rd of May and it was next day delivery.. but I received it after we complained on the 6th of May!!!
Above all of that it should be two boxes and they delivered only one box and how come they forget the main box!!!!!!!! And again we need to wait two days to solve their mistake!! This is the worst experience I've had in all online shops! And the customer service not know how to talk want to fight with me like it is my mistake that I don't understand!! Not even apologise for their mistake! Rude..

They sent the wrong bike. I kept it as my son was excited. Then it broke within the first week and they told me it was no longer covered by their 7 day warranty. A junk of metal. Please don't buy from this company, pay a little more and get quality.

First cry Last cry …
A disastrous company… after sale service is a nightmare: item delivered in wrong color… took me 6 calls plus email to try to get exchange despite they had mistakenly delivered the wrong color …
Lack of apologies lack of kindness no professionalism , they are barely polite during the conversations
They even tried to put the blame on me !

I have received a defective product from the first cry even after raising the complain nobody has got back to me. I have ordered cream for my daughter which has turned into green color from outside.

I had a very good experience with them , good customer service , good prices, nice items , and accurate in delivery timing👍

Scam shop. They didn’t deliver 2000 aed of items.
When I asked, they said it had been delivered.
I told them it did not.

Then they asked me for unobtainable building CCTV footage to get my refund to prove it wasn’t delivered.

The delivery is so poor.showing in app delivery date is same day.now already 3days I didn't receive my order yet

their delivery agent doesn't even call and then simply change the status to "couldn't deliver due to no response from the customer" whereas we didn't even get any call. They fake promise you same day delivery to get sales and then dont deliver the product. Also their customer service is useless as they can't even get the delivery agent contact details.

Worst customer service I have ever spoken to! Not only rude but they have no idea about their job. First and last time I use their services

Very fast delivery!! 5 star for delivery service… also best and good quality products just amazing experience

I never thought I will be writing a bad review for firstcry. I have been doing my all purchases from first cry from ever since my daughter was born. I found a great difference between customer care service in India and here in UAE. On phone they will give you different information and on email different. I couldn't return few items from order on time because I thought return period is 14 days but later I found its 7 days. When contacted customer care, a guy told me I can write a mail attaching pictures of the items showing they are intact. I have been writing emails since then. First of all they reply so late, then they are just telling it can't be done. Who is correct here???

Worst experience ever.
The cc team are comprised of robots.
the coupons they run don't apply on checkout.
Over charging on products.
Their own like Babyhug are almost worthless and quality is terrible.
Ii would never recommend this website to my worst enemy.

Really bad. I ordered items 2 days back till now they didn't delivered the items yet. One of the worst experience in my life. They don't have proper chat options or contacts options in their mobile app and website. I kindly recommend to avoid the online purchases from the firstcry website.

Really bad delivery service i have canceled my order because of their delivery service one time driver getting angry on me after he become late for 1 hour and when i called their call center he said tomorrow at 1 items will be with u and as usual nothing came and after 4 hours they are calling and saying that we don’t have delivery to RAK today

Taking huge amount of money for car while providing bad quality product.

Honestly i had a great experience with First cry Dubai, you can reach out to them on 04 8063800 and they are really helpful.