First Luggage has changed the way my clients and I travel. As the owner of Adventures in Art, I recommend First Luggage to every client we work with. So often a tour ends and we're heading straight to... Ver mais
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Veja o que dizem as avaliações
Easy to book, clear instructions and efficient service. Outbound cases arrived even earlier than stated at the hotel in June. Home pick up was well within the times indicated, and home delivery not... Ver mais
First luggage is awesome! They are on top of our luggage delivery every step of the way and kept us up to date. I was very concerned with possible delay and they kept us informed throughout the deli... Ver mais
This is the third time I have used this service They make traveling so easy without luggage to worry about. Just consider traveling by train. No carrying cases to the station,Finding somewhere safe... Ver mais
Detalhes da empresa
Escrito pela empresa
First Luggage is a global door-to-door luggage delivery and collection service. We carry your suitcases, bags, skis and golf clubs door-to-door, so you can enjoy your journey and travel stress-free.
FIRST LUGGAGE
Escrito pela empresa
- WE DELIVER
- First Luggage is at the cutting-edge of luggage transportation. Our experienced team has delivered thousands of bags across the world, allowing our customers to relax on their journeys. You need something shipped, we can do it for you. From suitcases to skis and boxes to bikes our systems track your shipment from collection to the point of delivery. Avoid busy baggage carousels, and crowded airports or stations, and treat yourself to the best white-glove luggage delivery service available.
- CUSTOMER SATISFACTION
- Our first-class customer service team is on hand to assist with all your inquiries. Whatever your question, we're happy to answer your phone call or email.
- SAVE TIME
- Travel with no luggage and avoid queuing at luggage carousels, saving you precious time and leaving you feeling refreshed, relaxed and ready to enjoy your holiday.
- SECURITY
- Our door-to-door luggage transportation service will ensure that your baggage is delivered safely to your travel destination before you arrive.
- PEACE OF MIND
- Our unique service allows you to travel with complete peace of mind knowing that you can check your luggage every step of the way with our tracking service.
Informações de contato
120 Salmon Street, NW9 8NL, London, Reino Unido
- 020 3318 2791
- customercare@firstluggage.com
- firstluggage.com
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Extremely efficient and easy to arrange…
Extremely efficient and easy to arrange luggage service. Reliable administration and communication. The Express Service is exactly that- my case was delivered the following day after collection to Europe.
Fast and seamless experience and…
Fast and seamless experience and delivered in record time!
It arrived on time
Easy, quick and secure
Outstanding service
Outstanding service. Our luggage arrived sooner than we anticipated. We had clear instructions before shipping. Most importantly we were kept fully aware of the progress of our luggage. Highly recommended
Great Service
The whole episode went well from start to finish, from when I first called to the end delivery to my house on return from my Tour as Tour Manager. Great service with constant advice and updates.
Overall great service
Great service. We got our luggage delivered home within 3 days, we had regular updates and were able to track it very easily.
The only thing I found challenging was to get help when having difficulties filling in the initial online form. It was impossible to speak to anyone on the phone. We left a message as per automated message but no one phoned us back. We also submitted an online form requesting help, we got a reply the following day. Luckily we managed to solve the problem ourselves.
The fact that we always informed by…
The fact that we always informed by mail when
Your luggage is picked up and delivered.
I was really nervous about shipping my…
I was really nervous about shipping my bag. The service was impeccable. I could coordinate easily via email. The pick up was early and helpful. My bag arrived at the destination after a day in great condition. Impressed all around. Doing this again in the future!
I have been using First Luggage since more than 10 years …
I have been using First Luggage since more than 10 years. Phenomenal service at very reasonable prices
The people that work at first luggage
The people that work at first luggage. Stellar customer service and professionalism.
Highly Professional Services
The process was seamless, uncomplicated and professional. Excellent communication and overall a very positive interaction.
Good and reliable ,I will always use…
Good and reliable ,I will always use them just make sure you send your luggage ahead of time , Delivry time can't be accurate
Quite good they said the suitcase would…
Quite good they said the suitcase would arrive back in the UK on the Friday but it arrived on the Thursday so very pleased.
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