Flawless from order to delivery. I cannot fault a single thing. Order, sit back and a beautiful product will arrive, and ours arrived before anticipated. The logo mat we ordered has exceeded our expec... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
I used the online design service but also received a little extra help making adjustments. My large entrance mat was delivered 12 days after purchase which I think is good for a bespoke item. I... Ver mais
A empresa respondeu
ORDERED MATTS WITH OUR COMPANY LOGO AND ARRIVED 1 WEEK LATER AND REALLY DO LOOK GREAT GOOD QUALITY STRONG AND DURABLE THANKS RAINFORD CARS
The rug is fabulous just what I was looking for the colour is lovely The quality is great Would definitely recommend this company and I will be back to buy another one soon Delivery is fast asw... Ver mais
Detalhes da empresa
- Fornecedor de equipamentos de segurança
- também em
- Empreiteira para Instalação e Reparo de Pisos
- Fornecedor de equipamentos para manuseio de materiais
- Fornecedor de produtos de borracha
- Loja de Carpetes
Sobre First Mats
Escrito pela empresa
At First Mats, we are proud to be a UK-based provider of premium matting products, trusted by thousands of businesses. From custom logo mats that elevate your brand to safety-focused anti-fatigue mats, our range is designed with quality, functionality, and style in mind.
Since our founding in 2016, we’ve been committed to offering expert advice, fast delivery, and top-tier customer service. Our team is here to guide you every step of the way, ensuring you find the perfect mat for your needs.
Our Product Categories
Logo Mats
Stand out with our bespoke logo mats, designed to enhance your business’s branding. With durable materials and stunning visuals, our logo mats are the perfect choice for businesses looking to impress.
Anti-Fatigue Mats
Support your team with our industry-leading anti-fatigue mats. Ideal for reducing discomfort and improving productivity, these mats are a must-have for any workplace where employees stand for extended periods.
Entrance Mats
Keep your premises clean and professional with our high-performance entrance mats. Designed to trap dirt and moisture, these mats are perfect for protecting floors and maintaining a welcoming appearance.
Informações de contato
Cambrai Court, 1229 Stratford Road, B28 9AA, Birmingham, Reino Unido
- 01217021659
- info@firstmats.co.uk
- firstmats.co.uk
4,7
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 68% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast service for a great mat
Fast service for a great mat! Really easy to use the design planner and amazed at the speed it arrived-thank you!
30 de setembro de 2026
Resposta da First Mats
Thank you, and you’re very welcome! It’s great to hear the design planner was easy to use. We want getting your mat exactly right to be as simple as possible. We’re glad the speed of delivery impressed you too. Enjoy your new mat, and thanks for choosing First Mats!
The First Mats Team
Fabulous Mat and top quality
30 de setembro de 2026
Resposta da First Mats
Thank you! We’re thrilled you think the mat is fabulous and that the quality lived up to it. Thanks for choosing First Mats, and we hope it looks great for a long time to come.
The First Mats Team
Bought absorbent mats and they work…
Bought absorbent mats and they work brilliantly- would highly recommend
Thanks
30 de setembro de 2026
Resposta da First Mats
Thanks for the great review! We’re really glad the absorbent mats are doing their job well. Keeping floors dry and clean is exactly what they’re made for. We appreciate the recommendation and thank you for choosing First Mats.
The First Mats Team
First class service
First class service. Got what I wanted in good time and with little fuss. Particularly like the ability to order custom sizes.
8 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
Thank you for the first-class review! We’re glad everything went smoothly and arrived in good time. It’s great to hear the custom sizing was useful, because no two entrances are quite the same. Thanks for choosing First Mats.
The First Mats Team
Resposta da First Mats
Thank you! We’re so pleased you love the mat and that the quality impressed you. Thanks for choosing First Mats.
The First Mats Team
Great Service and quality mats
Easy to use website to make a custom mat. I had the wrong colour delivered by mistake but it was replaced free of charge and completely hassle free. Great customer service.
29 de setembro de 2026
Resposta da First Mats
Thank you for such a kind review, especially after we got the colour wrong the first time! We’re sorry about the mix-up, and glad we could put it right quickly and without any hassle for you. It’s great to hear the website made designing your mat easy too. Thanks for your patience, and for choosing First Mats.
The First Mats Team
Excellent service — highly recommended!
This was our second time ordering a mat with our company logo from First Mats, and once again, we’ve had a fantastic experience. Their prices are competitive, they respond quickly to enquiries, and the turnaround on our order was impressively fast.
The whole process was straightforward and hassle-free. It’s a pleasure to deal with a company that makes ordering so easy and gives us every reason to return.
We couldn’t recommend First Mats more highly. Thank you for another brilliant experience!
28 de setembro de 2026
Resposta da First Mats
Thank you so much, and thanks for coming back to us a second time! Repeat customers mean a great deal to us, and it’s brilliant to hear the whole process was just as smooth this time round.
We’re glad the pricing, quick replies and fast turnaround all hit the mark. We look forward to helping with your next mat whenever you need one.
The First Mats Team
Great service Quality product
23 de setembro de 2026
Resposta da First Mats
We’re glad you were happy with both the service and the mat. Thanks for choosing First Mats.
The First Mats Team
great product and fast service
great product and fast service, thank you so much
23 de setembro de 2026
Resposta da First Mats
You’re very welcome, and thank you for taking the time to leave a review! We’re glad the mat arrived quickly and that you’re happy with it. Thanks for choosing First Mats.
The First Mats Team
Great products, great service
I bought a mat for home gym. Great products ! Excellent website, loads of choice, quality products. I had an enquiry - I got straight to a person who was really helpful - no long wait for 500 options on the automated answer phone ! Great business. Cannot recommend too highly. Delighted customer :)
6 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
Thank you, we’re delighted you’re delighted! :) A home gym is a great place for a quality mat, and we’re glad you found plenty of choice on the website.
It’s lovely to hear our team was there to help when you called. We think talking to a real person is how it should be. Enjoy your workouts, and thanks for choosing First Mats.
The First Mats Team
outstanding service
outstanding service, fast delivery and the mat was of excellent quality. will definitely be using them again!
25 de setembro de 2026
Resposta da First Mats
Thank you for such a fantastic review! We're thrilled the service, delivery and the mat itself all hit the mark for you. We'll look forward to helping you again next time.
Easy to use web-site and replied…
Easy to use web-site and replied quickly to our questions.
We order 1 mat which arrived on the day we were told and looks great.
22 de setembro de 2026
Resposta da First Mats
Thanks so much for your review! We always try to get back to questions quickly, so we're glad that helped. It's also great to hear your mat arrived on the day we promised and that it looks great in place. We appreciate you choosing First Mats.
Very good quality and made just the way…
Very good quality and made just the way I like it
Thank you from coopers
4 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
Thank you, Coopers! We're delighted the mat came out exactly how you wanted it. Getting the details right for each business is what we're all about. Thanks for choosing First Mats, and we hope it gives your customers a great first impression.
Resposta da First Mats
Thank you so much for your lovely review! We're really pleased to hear that your Premier-Plush Made to Measure Door Mat arrived on time and met your expectations. If you have any more feedback or need assistance in the future, just let us know!
Excellent quality
Excellent quality, swift delivery, I'm really happy with my purchase thank you
1 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
You're very welcome, and thank you for taking the time to share this! It's great to hear the mat arrived promptly and that you're so pleased with the quality. If you ever need another, just get in touch.
Easy to use website and great…
Easy to use website and great communication.
Mat is fantastic quality.
1 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
Thanks so much for the review! We've worked hard to make ordering as simple as possible, so it's great to hear the website was easy to use. We're also really pleased the mat lived up to expectations on quality. Thanks for choosing First Mats.
Great - brilliant product and fast delivery
Great. Helped us design the mat, made changes at no cost, quick response as well. They delivered it so fast! Am ordering another one tbf.
2 de outubro de 2026
Avaliação não solicitada
Resposta da First Mats
Thank you, this is great to hear! Getting the design right is a big part of what we do, so we're really glad the process was easy and the changes helped get it just how you wanted. Delighted to hear you're ordering another one too. We'll make sure it gets to you just as quickly.
Super quick delivery and good quality…
Super quick delivery and good quality product
16 de setembro de 2026
Resposta da First Mats
Thanks for the lovely review! We know businesses often need their mats sorted fast, so we're glad we could get yours to you so quickly, and that you're happy with the quality. We appreciate you choosing First Mats.
Resposta da First Mats
Thank you so much for taking the time to leave a review! We're really pleased you're happy with your mat, and great to hear it arrived quickly too. If you ever need another one for a different entrance or location, we'd love to help.
Didn’t arrive on the date given
Didn’t arrive on the date given. Contacted First Mats and was told it would be with me 4 days later. Waited in and it still didn’t arrive. That’s twice I have waited and it’s not arrived. I’m still waiting.
15 de setembro de 2026
Resposta da First Mats
Thank you for your review, and we're truly sorry for the delay with your order and for the inconvenience of waiting in twice for a delivery that didn't arrive. We completely understand how frustrating that is, and it's not the experience we want any customer to have.
Your mat needed to be remade to make sure it met our quality standards, which pushed it back beyond the date we originally gave you. We should have kept you better informed along the way, and we're taking that on board to improve how we communicate delays.
The good news is that your mat is now complete and dispatching today, due to be with you tomorrow. We'll keep in touch until it's safely with you, and if there's anything at all in the meantime, please call us directly on 0121 702 1659.
Kind regards,
The First Mats Team
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