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Firstpoint Logistics Avaliações 

336
•
O TrustScore é 5 de um total de 5

5,0

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I would like to give a special mention to Amanda Lewis at First Point Bristol for the exceptional support she provided during a very difficult and stressful situation. From the moment I neede... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Chris, Duncan, Liz, Dan and Patsy have done fantastic work for me since their inception. I've never been let down by them on any occasion, which in an industry like theirs says an awful lot. I'll... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We use Firspoint Logistics for both local and international shipments and I can't fault them in any way. Dan and the team treat every job with professionalism and high priority. Dan has been amazing,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a fantastic service from first point logistics. This company have enabled us to effectively maintain and run our business efficiently by carrying out every logistic service we have needed. We fin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço de Encaminhamento de Carga
  2. também em
  3. Empresa de transporte marítimo
  4. Mensageiro
  5. Serviço B2B
  6. Serviço de entregas
  7. Serviço de logística

Sobre Firstpoint Logistics

Escrito pela empresa

Firstpoint Logistics: Learn why businesses that choose us, stay with us

Choosing a logistics provider is easy. Finding one you can rely on long term is much harder.

At Firstpoint Logistics, we build partnerships that last. Businesses choose us for our expertise, service and technology, but they stay because we consistently deliver reliability, transparency and control across their supply chain.

We provide a complete logistics solution across road, air and sea freight, supported by our carefully developed network of service partners and our proprietary logistics platform, Onepoint. This allows us to manage every shipment with precision while giving our customers full visibility of their deliveries.

Logistics powered by our own technology

Modern logistics demands more than simply moving freight from A to B. Businesses need real-time information, proactive communication and complete confidence in their supply chain.

That is why we have developed our own technology platform, Onepoint.

Through Onepoint, customers benefit from real-time tracking, live ETAs, instant proof of delivery and proactive shipment notifications. Combined with advanced geo-fence tracking, this provides complete visibility of freight movements and allows businesses to make faster, better-informed decisions.

Technology provides the transparency. Our operations team ensures everything runs smoothly behind the scenes.

Built around service and expertise

Technology is only part of the solution. Logistics still relies on experienced people who understand the detail.

Our team combines decades of industry experience with a proactive service approach. Customers have direct access to logistics experts who understand their industry, their requirements and the importance of delivering on time.

Support is available 24 hours a day from real people who are focused on solving problems before they become issues.

Why businesses stay with Firstpoint

  • One dedicated logistics partner for all delivery requirements
  • Real-time tracking, live ETAs and instant proof of delivery
  • Complete visibility through the Onepoint logistics platform
  • Access to a partner fleet of more than 80,000 vehicles
  • 24/7 support from experienced logistics specialists
  • BIFA-trained experts who understand complex logistics requirements
  • Proactive communication and reliable delivery performance

Our vision

Our vision is to shape the future of logistics through a smarter delivery network that combines innovative technology with experienced logistics professionals.

By bringing together powerful technology, a trusted partner network and a highly experienced team, we help businesses move goods around the world with confidence.

And that is why businesses that choose Firstpoint stay with us.


Informações de contato

Firstpoint Logistics

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5,0

Excelente

O TrustScore é 5 de um total de 5

336 avaliações

5 estrelas
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1 estrela

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5,0

Todas as avaliações

(336)

23 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Always 10/10 service!

Always 10/10 service!

7 de outubro de 2024
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Resposta da Firstpoint Logistics

Thank you for leaving us a review, feedback from our customers is always appreciated.

Avaliado com 5 de um total de 5 estrelas

Competitive price

Competitive price, fast and efficient service, they also provide updates at each stage of the delivery.

5 de setembro de 2024
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Resposta da Firstpoint Logistics

Thank you for leaving such a lovely review, we strive to give all our customers the best level of customer service.

Avaliado com 5 de um total de 5 estrelas

First Class Service

First Class Service, as always. Will definitely be using again!

30 de agosto de 2024
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Resposta da Firstpoint Logistics

Thank you for leaving a review, our customers feedback is always greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, very professional, kept client informed.

23 de julho de 2024
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Resposta da Firstpoint Logistics

Thank you Richard for taking the time to leave us a 5 star review, your continued business is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Great Company

Great Company with plenty of knowledge in there field, came and picked up on time and delivered when specified, couldn't fault the service or the team involved, they went above and beyond.

15 de maio de 2024
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Resposta da Firstpoint Logistics

Thank you for such lovely feedback, we pride ourself on our customer service and knowledge of our industry, we look forward to helping you again with your domestic needs.

Avaliado com 5 de um total de 5 estrelas

Same day courier at short notice

I needed a same day courier for a package from Bristol to Cardiff. Within half an hour of creating an account, a courier arrived and the delivery was made. I received email updates so I knew the parcel had been delivered. Excellent service!

14 de maio de 2024
Avaliação não solicitada
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Resposta da Firstpoint Logistics

Thank you for taking the time and leaving us such a lovely review, it was a pleasure to be of assitance to you and look forward to working with you again in the near future.

Avaliado com 5 de um total de 5 estrelas

A fantastic service from start to end

Quick response, excellent customer service, easy booking process, speedy delivery. Speed and reliability is key to our courier needs working within the International Trade sector and Firstpoint Logistics deliver on all accounts. Being able to track the delivery in real-time is a huge benefit for us and our clients.

10 de maio de 2024
Avaliação não solicitada
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Resposta da Firstpoint Logistics

Thank you for such a lovely review Hilary, we strive to give our customers the best service

Avaliado com 5 de um total de 5 estrelas

The company turned up on time to…

The company turned up on time to collect my parcel and kept me informed along the journey.
On arrival at the destination they informed me they had arrived.

26 de abril de 2024
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Resposta da Firstpoint Logistics

Thank you Amanda for taking the time to leave us a review, we are glad that you are happy with our service.

Avaliado com 5 de um total de 5 estrelas

No problems

Everything went as scheduled

18 de março de 2024
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Resposta da Firstpoint Logistics

Thank you for leaving a review, we are glad the job went well and look forward to working with you again in the future

Avaliado com 5 de um total de 5 estrelas

Working with FirstPoint Logistics

Great company to work with especially Senior Client Account Manager - Dan. We throw a lot at him (normally with not much time to work with), and he always knocks it out of the park and finds a way to get our product from point A to point B efficiently. He is truly a joy to work with, we really appreciate his and the rest of the teams hard work.

16 de fevereiro de 2024
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Resposta da Firstpoint Logistics

Thank you for such a glowing review, i will be sure to pass on your gratitude to Dan.

Avaliado com 5 de um total de 5 estrelas

Still Delivering

I've worked with sameday couriers for 12 years and have always found that courier companies start by promising you the earth, but then get comfortable and offer quotes that aren't so good, send vehicles late or co-load, and can't provide a timely POD.

This company is different. Totally professional at all times, fast and exceptionally reasonable quotes, and their early promises are still being delivered.

23 de fevereiro de 2024
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Resposta da Firstpoint Logistics

Thank you for such a lovely review, we pride ourselves on our customer service and it is great to hear you are happy with our services and our prices.

Avaliado com 5 de um total de 5 estrelas

Excellent Service!

Chris, Amanda, Sienna and the team always give a fantastic service! They are prompt at replying to enquiries, and when delivery or collections are arranged the drivers are there ready on time. Could not fault them!

21 de fevereiro de 2024
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Resposta da Firstpoint Logistics

Thank you Keith for taking the time to leave such a glowing review. Feedback for the team is always greatly appreicated.

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Wonderful service, quick, easy and very helpful! Thanks for the good work 👏

19 de fevereiro de 2024
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Resposta da Firstpoint Logistics

Thanks Josh for a lovely review, i will pass this onto the team as they all love working with you.

Avaliado com 5 de um total de 5 estrelas

Reliable and personal service 100% of the time

Five years with firstpoint and I'm still impressed! They've turned complex logistics into a breeze, especially for our sensitive lab samples. It's more than just delivery; it's like having an extra team member who's always ready to help, no matter the time of day or task given. Their understanding and efficiency have been crucial to our research's success. A real gem for anyone in the life sciences sector looking for reliability and great communication. Highly recommend!

Group Leader, Client Services

20 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Firstpoint Logistics

Thank you for taking the time to leave us such a glowing review, we always strive to give you the best experience, long may it continue :)

Avaliado com 5 de um total de 5 estrelas

Since we had such a great experience

Since we had such a great experience, we recommended you to the other trusts taking part in the project, who may or may not have already been in contact.

Thanks again and take care Amanda

Sussex Hepatology Team

15 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Firstpoint Logistics

Thank you for taking the time to leave us such a lovely review, we feel very privileged to have helped you on this project and we're looking forward to continuing that support with your future transport requirements.

Avaliado com 5 de um total de 5 estrelas

Excellent

Have used Firstpoint Logistics a couple of times now, Really like the fact I get updates on when goods have been collected / delivered through email, this is very helpful.
Ian is always happy to help & quotes are given quickly.
Over all very happy with the service I have received so far.

13 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Firstpoint Logistics

Thank you Stacey for taking the time to leave us such a lovely review. As a new customer to us it is great for us to receive feedback that you are happy with the service we provide, i will also pass this onto Ian, he will be chuffed.

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