Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver mais
Localização
Trocar localizaçãoKensington Square 13, Saint James House, W8 5HD London, England, GB
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Veja o que dizem as avaliações
Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver mais
Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver mais
A empresa respondeu
First time using The FirstVet app found it easy to set up we had an appointment within 30 minutes and the Vet called on time. The video call was excellent we was given great advice and our minds set a... Ver mais
Detalhes da empresa
Escrito pela empresa
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Informações de contato
Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido
- +44 0333 303 4730
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great vet knowledge & quick response
Great vet knowledge and the ability to book in with a vet within 30 minutes was amazing. Will continue to use!
Outstanding service and prompt advice…
Outstanding service and prompt advice allowed my cat to receive the treatment she needed. I can’t thank Dr Louise O’Shea enough for her support that evening when Diesel was poorly.
A video call within half and hour
A video call within half and hour, my mind at ease and a plan for Archie, very friendly and helpful Vet. Excellent, and would recommend to anyone.
Quick and easy process.
Quick and easy process, with helpful and friendly advice putting your mind at rest. Thoroughly recommend
Amazing service!
Amazing service!! Appointment was in less than an hour of booking. Great reassurance from using this app. Follow up report was sent almost instantly. Vet was very friendly, calm and professional.
Vet was very patient and asked…
Vet was very patient and asked questions and listened to myself. Gave very clear information and instruction if recommended treatment did not work.
It’s the way forward-FaceTime!
It’s the way forward-FaceTime!! Thank you very much!
Quick an easy booking appointment
Quick an easy booking appointment. Prompt call and good advice given. Notes sent to myself and local vets in a timely manner.
I’ve just used this app for the first…
I’ve just used this app for the first time and had a great experience- the Vet was very thorough and helpful. Great experience
Great service very honest open
Great service very honest open and happy to talk straight away genuine care and concern would defo use again xx
Very professional
Very professional , attentive and helpful in recommendations even sending across exact links to medication and treatments recommended thank you
Fisrt time using this service
Fisrt time using this service, highly recommend, very easy to talk to.
Excellent service
Great service
After our puppy had eaten grapes I arranged an appointment. I was called before my appointment and told to make an emergency appointment with my vet. I thought it was great that due to the nature of the problem (which I was unaware of) that I was call quickly.
A really affective service
A really affective service, the vet was friendly, and informative.
She helped to put out mind at ease, it really is a great principle!
The First Vet - Kind, Friendly and Listened!!
The First Vet, Vet Tara was so friendly and nice. Was really thorogh when going through my dogs symptoms, history, medication, food etc before making a diagnosis and recommendations. My dog is anxious and so getting her out of the house, into the car and travel to our regular vet is always a real source of distress to her! Instead i was able to check what was wrong with her with a Vet from the comfort of our own home via video call on the app which is very easy to use and didnt cause her any distress.
Highly recommend, thank you Tara!!
Explained the symptoms
Explained the symptoms, the Doctor was very thorough in her questioning and did a few observations and put us at ease.
Excellent Service
I managed to get an appointment within half an hour and spoke to the vet on time. The vet that I spoke with was very understanding and then emailed me with her diagnosis and any treatment plan.
Emergency call after our 6 month old…
Emergency call after our 6 month old pup ate the contents of our food waste bin! Speedy service, vet reacted and gave energency advice before we were due the phone consultation meeting g - may have saved the dogs life - would highly recommend this service for all animal owners
FIRST CLASS SERVICE
Called at planned time, was able to answer all my questions. Very pleased with service which I have now used twice.
Love FirstVet
Love FirstVet. Used there service several times now and always receive great advice from their vets. Even better when the appointment is free through my pet insurance!
Spoke with Dr Cox O'Shea tonight and again she was fantastic! Examination was good with what she could do over a virtual assessment and recommendations on what steps we could do to make our Skye more comfortable till we get to our local vets in the morning was ideal, worked at treat. We were in a panic when we called and she helped ease our stress with her hints and tips.
If we need to use Firstvet again, I will always try and get an appointment with Dr Cox O'Shea.
Thanks again team :-)
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