Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver mais
Localização
Trocar localizaçãoKensington Square 13, Saint James House, W8 5HD London, England, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver mais
Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver mais
A empresa respondeu
First time using The FirstVet app found it easy to set up we had an appointment within 30 minutes and the Vet called on time. The video call was excellent we was given great advice and our minds set a... Ver mais
Detalhes da empresa
Escrito pela empresa
No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Informações de contato
Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido
- +44 0333 303 4730
Respondeu a 57% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Such an amazing service accessible 24/7
Such an amazing service accessible 24 hours a day.
Fantastic Vet we spoke to that helped settle our nerves over our 9 month old puppies symptoms.
Will definitely recommend to anyone with pets!
First time service user. Highly recommend.
This was my first time using this service, with our 9 week old pup. My appointment was within 20 mins of requesting it, and the video call let the vet see my pup and make his assessment. I felt so much more reassured after the call.
Very quick service
Very quick service. Vet was very friendly and explained things well. Put my mind at ease would definitely recommend.
This was my first consultation with FirstVet
This was my first consultation with FirstVet and I was very impressed. It was a very user-friendly process, I could easily provide photographs and could also reverse the camera on the video call so the vet could see my dog. The report that was emailed to me afterwards is valuable as sometimes it’s easy to forget everything discussed in a consultation. Having this service available 24/7 is infinitely reassuring and I recommend it to every pet owner.
Fantastic service very impressed
Fantastic service very impressed. Call was on time and vet was extremely helpful.
Highly recmended
Friendly, knowledgeable and reassuring. Great service. Its typiçal pets get ill out of normal working hours.so this is a great bonus to our pet insurance. Recommend highly.
Hugely Valuable Service- saved me £££s
I have used First Vet a few times since my insurance started to provide the calls for free. They are wonderful, especially when you’re in a panicked ‘fur baby’ state and want answers ASAP. It also saved me a few times from making a trip to the Late night emergency vet.
All the vets I have spoke to are caring, considerate and take their time understanding your pets problems! I have recommended the service to several people I know.
Excellent service
This was my first call to First Vet. I cannot believe how easy and efficient it was. As a first time dog owner it’s reassuring to have this service.
i was so impressed at the detials the…
i was so impressed at the detials the dr went into and reassured me with Caspers diet.
Thank you so much
I found that the consultation was brilliant and reassuring.
I found that the consultation was brilliant and really exceeded my expectations. The vet was lovely, thorough and reassuring. I will definitely be recommending.
Very easy system to use
Very easy system to use! Great advise and the email after telling us everything that has been recommended is really helpful! Will definitely use again!
My dog was diagnosed with probable gastroenteritis
My dog was diagnosed with probable gastroenteritis. The vet was very helpful.
It’s very reassuring to have access 24/7 to a vet for certain things.
Great here is the notes emailed to me afterwards
treatment / recommendation:
Diarrhea
Current status
mm pink and moist, no pain on abdominal palp, Turgor skin normal, no panting
Woody is well in himself, a bit quite on the consultation, but reacting when called, hasn't been vomiting, no blood in stool, lack of appetite today but eating treats, drinking but not as much
a rescue dog, had his flea and worming treatment in a kennel but not with the new owners. in a new home for 2 months now,no recent change in food
Differential diagnoses
gastroenteritis - virus / parasites / dietary indiscretion / other
Recommendation
What we talked about today:
Woody might have a gastroenteritis - an inflammation of the gastrointestinal tract. This can be caused by infectious (e.g. virus, parasites ) or non- infectious triggers (e.g. food, stress).
What you should do now:
+ feed Woody with bland diet only for the next 6-7 days, this includes boiled chicken and rice or white fish and potatoes
+ divide his meals into 6-8 small portions during the day feeding him little and often
+ you can also add Probiotics, e.g. Purina fortiflora or Prokolin paste for 5 days (you can get them online or at your vets, some pet shops sell them as well)
+ If he does not drink you can add Royal Hydration Support or Oralade
+ I would recommend getting him flea and worming treatment as it can also prevent many other problems
Things you should look out for:
+ blood in stool
+ vomiting
+ lethargy
+ lack of appetite
If you notice anything listed above please visit your vet for further investigation. If Woody doesn't improve within the next few days please book an appointment with your vet as he might need some additional treatment to help his recovery.
Thank you for making an appointment with FirstVet today. I hope you found the consultation helpful. If you have any further concerns in the future I hope you will be happy to use FirstVet again.
I wish you and Woody the best luck!
Excellent service professional helpful…
Excellent service professional helpful thorough
Very good service
Very good service. Well advised on what to do. Saved me a trip to the vet.
Very grateful for the service.
Excellent support
Excellent support, quick appointment and great advice to put us at ease, even talked us through a physical check of the dog while the vet watched and told us what to check for
Superb
A really super service!
It was just so reassuring to be able to get a speedy appointment (45 mins after I made the call) and to be able to speak to such a friendly vet who was able to put my mind at rest.
A really super service! And followed up with a written summary too.
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