FirstVet - UK Avaliações 4.264

O TrustScore é 4 de um total de 5

4,0

Kensington Square 13, Saint James House, W8 5HD London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Very quick to get an appointment in the middle of the night. Dr Dudek was fantastic and was thorough in questioning, supporting me to examine my cat to give her more information. The advice and plan g... Ver mais

Avaliado com 1 de um total de 5 estrelas

Don't get me wrong, the vet was fine, so if this is a free service for you, use it! If you're looking to save on full price vet costs, this ends up being even more. As now we are paying the FV fee an... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrifically unreliable app. Part of my ManyPets policy. Trying to log in to make an out of hours vet appointment to be constantly told that it can’t find my policy details, so I’m trying to reset and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First time using The FirstVet app found it easy to set up we had an appointment within 30 minutes and the Vet called on time. The video call was excellent we was given great advice and our minds set a... Ver mais


Detalhes da empresa

  1. Veterinário

Escrito pela empresa

No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.


Informações de contato

  • Kensington Square 13, Saint James House, W8 5HD, London, England, Reino Unido

  • +44 0333 303 4730

4,0

Muito Bom

O TrustScore é 4 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 57% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

First time service user. Highly recommend.

This was my first time using this service, with our 9 week old pup. My appointment was within 20 mins of requesting it, and the video call let the vet see my pup and make his assessment. I felt so much more reassured after the call.

11 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

This was my first consultation with FirstVet

This was my first consultation with FirstVet and I was very impressed. It was a very user-friendly process, I could easily provide photographs and could also reverse the camera on the video call so the vet could see my dog. The report that was emailed to me afterwards is valuable as sometimes it’s easy to forget everything discussed in a consultation. Having this service available 24/7 is infinitely reassuring and I recommend it to every pet owner.

11 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Highly recmended

Friendly, knowledgeable and reassuring. Great service. Its typiçal pets get ill out of normal working hours.so this is a great bonus to our pet insurance. Recommend highly.

11 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Hugely Valuable Service- saved me £££s

I have used First Vet a few times since my insurance started to provide the calls for free. They are wonderful, especially when you’re in a panicked ‘fur baby’ state and want answers ASAP. It also saved me a few times from making a trip to the Late night emergency vet.

All the vets I have spoke to are caring, considerate and take their time understanding your pets problems! I have recommended the service to several people I know.

11 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Excellent service

This was my first call to First Vet. I cannot believe how easy and efficient it was. As a first time dog owner it’s reassuring to have this service.

11 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Very easy system to use

Very easy system to use! Great advise and the email after telling us everything that has been recommended is really helpful! Will definitely use again!

11 de novembro de 2020
Avaliado com 4 de um total de 5 estrelas

My dog was diagnosed with probable gastroenteritis

My dog was diagnosed with probable gastroenteritis. The vet was very helpful.
It’s very reassuring to have access 24/7 to a vet for certain things.

Great here is the notes emailed to me afterwards
treatment / recommendation:

Diarrhea

Current status
mm pink and moist, no pain on abdominal palp, Turgor skin normal, no panting
Woody is well in himself, a bit quite on the consultation, but reacting when called, hasn't been vomiting, no blood in stool, lack of appetite today but eating treats, drinking but not as much
a rescue dog, had his flea and worming treatment in a kennel but not with the new owners. in a new home for 2 months now,no recent change in food

Differential diagnoses
gastroenteritis - virus / parasites / dietary indiscretion / other

Recommendation
What we talked about today:
Woody might have a gastroenteritis - an inflammation of the gastrointestinal tract. This can be caused by infectious (e.g. virus, parasites ) or non- infectious triggers (e.g. food, stress).

What you should do now:
+ feed Woody with bland diet only for the next 6-7 days, this includes boiled chicken and rice or white fish and potatoes
+ divide his meals into 6-8 small portions during the day feeding him little and often
+ you can also add Probiotics, e.g. Purina fortiflora or Prokolin paste for 5 days (you can get them online or at your vets, some pet shops sell them as well)
+ If he does not drink you can add Royal Hydration Support or Oralade
+ I would recommend getting him flea and worming treatment as it can also prevent many other problems

Things you should look out for:
+ blood in stool
+ vomiting
+ lethargy
+ lack of appetite
If you notice anything listed above please visit your vet for further investigation. If Woody doesn't improve within the next few days please book an appointment with your vet as he might need some additional treatment to help his recovery.

Thank you for making an appointment with FirstVet today. I hope you found the consultation helpful. If you have any further concerns in the future I hope you will be happy to use FirstVet again.

I wish you and Woody the best luck!

10 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Excellent support

Excellent support, quick appointment and great advice to put us at ease, even talked us through a physical check of the dog while the vet watched and told us what to check for
Superb

10 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

A really super service!

It was just so reassuring to be able to get a speedy appointment (45 mins after I made the call) and to be able to speak to such a friendly vet who was able to put my mind at rest.

A really super service! And followed up with a written summary too.

10 de novembro de 2020

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