It's not about what went wrong this time, I use the Swansea store, it's like a jumble sale, everything is everywhere, lots of European method fishing gear which is not used in the UK, prices are n... Ver mais
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Veja o que dizem as avaliações
Ordered a Cadac Grillochef at a hugely discounted price compared to other sellers. We ordered on a Saturday evening of a bank holiday weekend, with a 3-5 business day delivery advised. Received the or... Ver mais
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All staff members are welcoming and always acknowledge you when entering the store. They are helpful when asked for advice and equally unobtrusive when you just want to browse the store at your lei... Ver mais
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First time in fishing Republic wombell shop Barnsley as a woman I was very nervous but I shouldn't a been everyone very helpful and advise given second to none. Shame this shop is closing down will be... Ver mais
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Detalhes da empresa
Sobre Fishing Republic
Escrito pela empresa
With a massive range of products across our many retail stores and giant online tackle shop, Fishing Republic aims to bring you the best choice and value in UK angling. Our staff live and breathe the sport, across all disciplines and can advise you on all aspects of tackle, from carp and coarse, to sea, fly and predator fishing.
From humble, niche beginnings however, the company slowly grew from a minnow to one of the biggest fish in the pond over the next three decades.
Today, Fishing Republic’s 68 retail outlets and huge online shop sell over 16,500 product lines, covering every aspect of the sport. But no matter how much we grow, our main focus is still you, the anglers who make up the real Fishing Republic! Our staff members are as passionate as you are, whether it’s carp, coarse, fly or sea angling. We rely on their expertise to select the best tackle for every budget, with friendly service to help everyone enjoy the brilliant sport of fishing.
Contact us via Customer CareInformações de contato
Edinburgh House, Hollinsbrook Way, BL9 8RR, Bury, Reino Unido
- fishingrepublic.co.uk
3,8
Muito Bom
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It's not about what went wrong this…
It's not about what went wrong this time, I use the Swansea store, it's like a jumble sale, everything is everywhere, lots of European method fishing gear which is not used in the UK, prices are not displayed on 50% of the products, very poor selection of sea fishing rods, again, mostly with no prices, needs a more managerial approach, also I can't put a specific
location on my review because the website on't let me, not good enough!!!
When will you get the message and sort out the incompetence?
29 de agosto de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear David,
Thank you for taking the time to leave us a review.
We are sorry to hear that your experience at our Swansea store was not as we would hope.
if you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us.
Kind regards
Tracey
Fishing Republic Customer Care
I used to really enjoy browsing their…
I used to really enjoy browsing their shop, nut my lates purchase was a complete disaster.I was once a loyal customer!
14 de junho de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Janine,
Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with your recent visits and purchases.
If you would like to discuss further please complete the web form using the link below including full details of your experience:
https://www.gooutdoors.co.uk/customer-service
A member of the team will certainly then be able to advise further.
Kind Regards
Rebecca
Fishing Republic Customer Care.
I used to love browsing their shop
I used to love browsing their shop, but am not happy with my recent purchase, completely disaster..
8 de junho de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Beatrice,
Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with your purchase. We would like to look into this further for you.
To enable us to discuss further please complete the web form using the link below including full details of your experience:
https://www.gooutdoors.co.uk/customer-service
A member of the team will certainly then be able to advise further.
Kind Regards
Nat
Fishing Republic Customer Care.
New rods
Visited after searching for a pair of new carp rods online.Shop had a terrific deal and I bought 2 rods for what one would have cost elsewhere.
Crying shame shop closes in August
27 de maio de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Jenny,
Thank you for leaving a 5 Star Review we are happy to hear you are impressed with the deals and products available in store. We do hope to see you in store again soon.
Kind regards
Rebecca
Great staff and excellent range of…
Great staff and excellent range of products.
I have only recently started shopping at Fishing Republic and now I can't keep away!
27 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for leaving a 5 Star review, we are happy to hear that you are impressed by the staff and the range of products we sell. We look forward to being of assistance in the future.
Kind Regards
Nat
Fishing Republic Customer Care.
Worst shop in town
Can wait for stuff all day. Nobody work there
If You have chance go somewhere else. Those shop is time waist
4 de maio de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave us a review. We are sorry to hear your visit to our store was not the experience you expected.
We appreciate you taking the time to share your feedback and if you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us.
Kind regards
Rebecca
Fishing Republic Customer Care
Excellent advice if you aren't quite sure what you need
Popped into the local Fishing Republic (Crewe) and spoke to Paul (Hooky) about rig mechanics. He advised me what I needed and even took time out of his break to tie it so I could see how it works. Very rare you find this level of customer service these days. The knowledge of the lads in that shop is second to none.
14 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave feedback on your recent visit to Fishing Republic in Crewe. We are super pleased to hear that Paul was able to assist you and advise what you needed and took time to show you how it worked. We do hope the Crewe team will be able to assist you again in the future.
Always got the boilie stops you need
Always got the boilie stops you need. Great service.
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave a review. We appreciate all feedback and we do hope that we can be of assistance again in the future.
Great staff always helpful
Great staff always helpful, Top shop for any tackle.👍
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave us a review.
We pride ourselves on our customer service and it is great to hear that you had an enjoyable visit to our store.
We hope to see you again soon.
Kind regards,
Tracey
Fishing Republic Customer Care
Great service as usual 👍
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Peter,
We appreciate you taking the time to leave us a review and it is great to hear you are happy with the service received.
We do hope to be of assistance again in the future.
Kind regards
Rebecca
Fishing Republic Customer Care.
Fantastic place with Fantastic staff
Fantastic place with Fantastic staff. Couldn't be more helpful! The knowledge they possess is unmatched!!
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Daniel,
We appreciate all feedback and it is lovely to hear that our staff have been helpful on your visit.
We hope we can be of assistance again in the future.
Kind regards,
Tracey
Fishing Republic Customer Care
Great Staff & knowledge
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Rocky,
Thank you for taking your time to leave a review.
Its great to hear the staff were helpful and knowledgeable.
We hope to see you again soon.
Good friendly and knowledgeable staff
4 de abril de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Brian,
It is great to hear that you had a positive experience during your store visit and that our staff were able to assist you.
We appreciate you taking the time to leave us a five star review.
Kind regards,
Tracey
Fishing Republic Customer Care
This store is a fisherman's paradise
This store is a fisherman's paradise. I found all the fishing accessories I needed in this store.
l will always try to purchase from this company as they continue to provide excellent quality goods.
13 de março de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave us a review. We hope to continue to provide the best products and competitive prices.
I've been a keen angler for years
I've been a keen angler for years, and I used to love browsing their shop for new gear. But my recent experience was a complete disaster.
17 de fevereiro de 2025
Avaliação não solicitada
Drove to Basingstoke to visit fishing…
Drove to Basingstoke to visit fishing Republic only to be told the store is moving to another location. Stock of fishing tackle low. This was not published online and I could have gone to a proper fishing tackle shop. Waste of a journey and time.
14 de janeiro de 2025
Avaliação não solicitada
Resposta da Fishing Republic
Dear Mr C Mundy,
We are sorry to hear your visit to our Basingstoke store was not the experience you expected along with the range of stock offered on this occasion.
We appreciate you taking the time to share your feedback and hope you'll consider visiting us again at our new location.
If you wish to visit any of our stores in the future and you would like us to check stock at a store or if you have a store query, please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us or by calling the office on 0161 393 7058. The phone lines are open Monday-Friday 9am-5pm.
Kind regards
Rebecca
Fishing Republic Customer Care Team
Outstanding service and quality very…
Outstanding service and quality very well presented and great prices..
back again soon...
Chris and olly ...
24 de dezembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Christopher,
We aim to provide excellent customer service and it is great to hear that this was the case on this occasion.
We appreciate all feedback so we can continue to provide a wide range of quality products at competitive prices.
We look forward to assisting you again soon.
Kind regards,
Tracey
Fishing Republic Customer Care
Made a order 4th of December .
Made a order 4th of December .
Still waiting . Emails are not working when trying to get a hold of them , web page not loading up .
Reported page and payment i made.
4 de dezembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Thomas,
I am sorry to hear that you are unhappy with the service received on your recent order.
If you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us or by calling the office on 0161 393 7058. The phone lines are open Monday-Friday 9am-5pm.
Kind Regards
Tracey
Fishing Republic Customer Care
My recent visit to the Lincoln store…
My recent visit to the Lincoln store was a big disappointment. The Fishing department is getting squeezed more and more into a little corner. Shelves are poorly stocked and there is not a great selection of anything really. Ive
never see a member of staff about to ask for advice.
Very poorly run department.
2 de novembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Les,
I am sorry to hear of your disappointment on your visit to Lincoln. We aim to provide a great selection of stock in all our stores and are saddened to hear this has not been the case for the Lincoln Store. Your feedback is important to us and will be investigated further to ensure we are providing our customers with a great choice in every store. We do hope to be of assistance in the future and improve upon your recent experience.
Kind Regards
Nat
Fishing Republic Customer Care.
AVOID - They use Evri!
AVOID - They use Evri
I placed an online order with them on the 22nd, which THEY lost!
10 days later they offered either a replacement or refund.
I decided I would give them another chance to make things right...HUGE MISTAKE ON MY PART!
They sent me the wrong tracking number for the replacement order.
I contacted them again, and they replied with "your order has not yet been picked".
You would think that having messed the customer around for nearly 2 weeks now they would at least have the courtesy to put the replacement order out as an expedited delivery, but nope "you will get your order again on standard delivery".
They gave a number to contact, which nobody answers.
Bear in mind it took them less than 10 seconds to take the money from my credit card!
AVOID AVOID AVOID
Edit:
12 days after placing the original order and lots of emailing, and publicly complaining, I finally got my order delivered. Bear in mind their chosen delivery service is Evri (a very cheap and unreliable delivery service). As a result I will AVOID AVOID AVOID in the future!
31 de outubro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Lari,
I am sorry to hear of your disappointment with the service you have received regarding your recent order with us.
If you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us or by calling the office on 0161 393 7058. The phone lines are open Monday-Friday 9am-5pm.
Kind Regards
Nat
Fishing Republic Customer Care
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