It's not about what went wrong this time, I use the Swansea store, it's like a jumble sale, everything is everywhere, lots of European method fishing gear which is not used in the UK, prices are n... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered a Cadac Grillochef at a hugely discounted price compared to other sellers. We ordered on a Saturday evening of a bank holiday weekend, with a 3-5 business day delivery advised. Received the or... Ver mais
A empresa respondeu
All staff members are welcoming and always acknowledge you when entering the store. They are helpful when asked for advice and equally unobtrusive when you just want to browse the store at your lei... Ver mais
A empresa respondeu
First time in fishing Republic wombell shop Barnsley as a woman I was very nervous but I shouldn't a been everyone very helpful and advise given second to none. Shame this shop is closing down will be... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fishing Republic
Escrito pela empresa
With a massive range of products across our many retail stores and giant online tackle shop, Fishing Republic aims to bring you the best choice and value in UK angling. Our staff live and breathe the sport, across all disciplines and can advise you on all aspects of tackle, from carp and coarse, to sea, fly and predator fishing.
From humble, niche beginnings however, the company slowly grew from a minnow to one of the biggest fish in the pond over the next three decades.
Today, Fishing Republic’s 68 retail outlets and huge online shop sell over 16,500 product lines, covering every aspect of the sport. But no matter how much we grow, our main focus is still you, the anglers who make up the real Fishing Republic! Our staff members are as passionate as you are, whether it’s carp, coarse, fly or sea angling. We rely on their expertise to select the best tackle for every budget, with friendly service to help everyone enjoy the brilliant sport of fishing.
Contact us via Customer CareInformações de contato
Edinburgh House, Hollinsbrook Way, BL9 8RR, Bury, Reino Unido
- fishingrepublic.co.uk
3,8
Muito Bom
6 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fishing Republic, Birmingham
I have always enjoyed getting my pellets, ground baits and bits n bobs from Fishing Republic, Birmingham. The staff are second to none, extremely helpful, and a pleasure to chat to when in store. A First Class Service.
29 de outubro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear John,
It is lovely to hear that you have enjoyed visiting our Birmingham store. We aim to provide excellent customer service and it is great that you have had such a positive experience with our helpful staff.
We appreciate you taking the time to leave feedback and hope that we can assist you again in the future.
Kind regards,
Tracey
Fishing Republic Customer Care
Went into opening day when…
Went into this shop on opening day when it was at Darfield. I've never used another tackle shop since, Ever. The staff are absolutely brilliant in all ways and now I here it's closing down. Can't believe it. We've always had a tackle shop in Wombwell and you're taking it away. Unbelievable. I wish all the Staff all the very best in the future. You are a loss to all the customers that you have served. Gentlemen, Thank You
20 de outubro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Paul,
Thank you for taking the time to leave a review on our Barnsley store and for your loyalty towards the store since its opening day and for commending the staff for there hard work and dedication over the years to make sure our customers had a great experience in store. We wish them all luck for the future. We do hope that one of our other stores/website can be of assistance to you going forward.
Kind Regards
Nat
Fishing Republic Customer Care.
Resposta da Fishing Republic
Dear Ian,
Thank you for taking the time to leave us a review regarding your recent visit to store. We do hope to see you again in the future and continue to provide a great shopping experience.
Kind Regards
Nat
Fishing Republic Customer Care.
Resposta da Fishing Republic
Dear David,
Thank you for taking the time to leave a review. It is good to hear that you received your items in a timely fashion.
We hope to be able to assist you again in the future.
Kind regards,
Tracey
Fishing Republic Customer Care
First time in fishing Republic wombell…
First time in fishing Republic wombell shop Barnsley as a woman I was very nervous but I shouldn't a been everyone very helpful and advise given second to none. Shame this shop is closing down will be sorely missed by Fisherman lady's alike
15 de outubro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Hayley,
It is great to hear that our Barnsley store were able to share their knowledge with you and help to assist you with your purchase.
We appreciate you taking the time to leave us a review and we do hope to see you in one of stores again soon.
Kind regards
Rebecca
Fishing Republic Customer Care
Very helpful, good prices!
Our local Fishing Republic (and JD Sports who share the store in Bury) are unbelievably helpful! If you pay £5 to get JD Sports membership they usually beat online sellers on price and service! 👏🏻👏🏻👏🏻
14 de outubro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear ToNo,
Thank you for taking the time to leave us such a lovely review. It's good to hear that our colleagues have been helpful and that you are happy with both our prices and service.
We hope to see you in store again soon.
Kind regards,
Tracey
Fishing Republic Customer Care
Resposta da Fishing Republic
Dear Paul,
Thank you for taking the time to leave a review. We do hope that Fishing Republic can be of assistance in the future.
Kind Regards
Nat
Fishing Republic Customer Care.
Resposta da Fishing Republic
Dear Trevor,
Thank you for taking the time to leave a review. We do hope that Fishing Republic can be of assistance again in the future.
Kind Regards
Nat
Fishing Republic Customer Care.
Outstanding customer services team
The website and automated email responses have a few issues, but the customer services team are super efficient and responsive. They get 5 stars from me, the website/ordering system 3 stars.
25 de setembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Thank you for taking the time to leave a review.
We appricate your feedback on the website/ordering system. Its great to hear such positive feedback on the customer care team, we strive to provide our customers with the best customer service.
We do hope we can be of service in the future.
Massive and varied stock from top…
Massive and varied stock from top manufacturers with fantastic offers as well as great prices.
Buying this product was very easy and hassle free delivered very quick and well worth the money an excellent product from fishing republic .
13 de setembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Hayden,
Thank you for leaving a review on your recent experience with us. We are happy to hear that you are impressed by the wide range of stock available and the offers currently available. We appreciate all aspects of feedback so we can continue to provide our customers with a fantastic range of products at competitive prices and continue to provide excellent customer care.
We hope that Fishing Republic can continue to be of assistance in the future.
Kind Regards
Nat
Fishing Republic Customer Care
I bought a trolley online and payed…
I bought a trolley online and payed extra for next day delivery. Where is the trolley?I bought the trolley on the 23rd of September and should of been delivered on the 24th
24 de setembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Kevin,
Thank you for taking the time to leave a review.
We are sorry to hear that your order did not arrive on the next day service expected.
If you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us or by calling the office on 0161 393 7058.
Kind regards,
Rebecca
Fishing Republic Customer Care Team
Great Staff delivering Great Customer Experiences.
All staff members are welcoming and always acknowledge you when entering the store.
They are helpful when asked for advice and equally unobtrusive when you just want to browse the store at your leisure, taking in the wide range of products on sale.
I have only recently started shopping at Fishing Republic and now I can't keep away!
6 de setembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Dan,
Thank you for taking the time to leave us a review about your experience in store.
It is great to hear that the staff have provided you with great customer care, shareed their knowledge and was able to assit you with your purchase. We do hope to see you back in store again soon.
Kind regards
Rebecca
Fishing Republic Customer Care.
Sold me a tent they didn't have in…
Sold me a tent they didn't have in stock, again no communication, just hope that you have the wherewithall to check your PayPal account.
16 de setembro de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Ryan,
Thank you for taking the time to leave a review.
We are sorry to hear that you are unhappy with the service received and that the ordered item was cancelled from your order.
If you would like discuss this further please do not hesitate to contact us using the web form on our website https://www.fishingrepublic.co.uk/customer-care/contact-us or by calling the office on 0161 393 7058.
Kind regards,
Rebecca
Fishing Republic Customer Care Team
Great product but instead of one rod I…
Great product but instead of one rod I received a box with 19 in,I phoned up and the remaining was picked up the day after
12 de setembro de 2024
Resposta da Fishing Republic
Dear Mrs Sanderson,
Thank you for taking the time to leave us a review about your experience with us.
We take pride in our customer service and it is great to hear that our customer service team were able to assist you with your order. We hope that we can be of assistance in the future.
Kind regards,
Rebecca
Fishing Republic Customer Care
Quick and fast delivery
Quick and fast delivery, Fantastic customer service from a great set of lads.
I Bought chair as gift so not used as yet but packaging great.
29 de agosto de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Hannah,
It is great to hear that you are happy with the customer service you received and that your chair was delivered quickly.
Thank you for taking the time to leave us a five star review and hope that we can be of assistance in the future.
Kind regards,
Tracey
Fishing republic Customer Care
Great staff and excellent range of…
Great staff and excellent range of products.
31 de agosto de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Peter,
Thank you for taking the time to leave a review, great to hear that the staff have provided great customer care on your visit.
We are glad to see you are happy with the range of products available this is always something that we continue to progress to ensure that we provide a customers with the best choice available.
We do hope to be of assistance in the future.
Kind Regards
Nat
Fishing Republic Customer Care.
Should have known better
I have had issues in the past and should have known better but I thought perhaps this time would be different.
I placed order all ok it was dispatched quickly it arrived this afternoon and box was badly damaged and two out of the there bags of boilies we're missing.
I feel such a fool this company doesn't change so am now going to have to go through the hassle of trying to get my money back . Managed to get it sorted or so I thought the new parcel was supposed to be delivered by evri today 30/08/24 but what a surprise no parcel so still more hassle why they use them they are rubbish.
24 de agosto de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Tony,
Thank you for taking the time to leave a review.
We are sorry to hear that you were unhappy with the way your order was received, we strive to provide customers with the best service including how orders are received and although damage can occur to the outer packaging on occasion to hear products ordered were affected is dissapointing.
Following our recent contact I am happy that we were able to provide you with a resolution and do hope that we can still be of help in the future to improve on this experience.
Kind regards,
Tracey
Fishing Republic Customer Care.
Resposta da Fishing Republic
Dear Christopher,
Thank you for taking the time to leave us a review.
We are pleased to hear that you received your order quickly and hope that we will be able to assist you again in the future.
Kind regards,
Tracey
Fishing Republic Customer Care
Visited the store at Lakemore fisheries…
Visited the store at Lakemore fisheries near Crewe. Nick in the store was so helpful and spent around an hour with me and my son . Demonstrating tackle and advising . We cannot thank Nick enough for his help. If you want the personal touch then visit a shop instead of online . It's priceless
17 de agosto de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Andy,
Thank you for taking the time to leave a 5* review for our Crewe Store.
We take pride in our customer service and continually provide our customers with a positive experience.
Nick has shown the wealth and experience our staff hold and how this is invaluable to our customers.
We do hope to see you again in store.
Kind Regards
Nat
Fishing Republic Customer Care
Warrington store
Warrington store, my Mrs went in for a starter setup for my son. Came home with a carp rod, spinning reel, pole floats, wire traces all on advice from assistant. Clueless. Expensive too.
17 de agosto de 2024
Avaliação não solicitada
Resposta da Fishing Republic
Dear Glen,
Thank you for taking the time to leave us a review, I am sorry to see your negative experience with our Warrington store.
If you would like to discuss this further please contact us using our web form online https://www.fishingrepublic.co.uk/customer-care/contact-us
Or by calling the office 0161 393 7058. We can then discuss this further to help us improve upon our service in the future.
Kind Regards
Nat
Fishing Republic Customer Care.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.