Complete scam. Unauthorised monthly subscription charged to my PayPal causing me to go to a lot of trouble to cancel. I wish I had paid attention to the negative reviews on Trustpilot and will be more... Ver mais
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Veja o que dizem as avaliações
I wish I could give them zero stars! I got part way through the registration and changed my mind before committing . Their website used my paypal details to take unauthorised money from my account.... Ver mais
A FUIR ABONNEMENT ABUSIF J'ai payé un abonnement de 3 mois à 34 euros puis un abonnement de 3 mois de 88 euros 50 a été renouvelé sans mon accord et impossible d'avoir la main sur mon abonnement pou... Ver mais
I signed up for the Chair Tai Chi. The program itself I think is marvelous. I am 72 and have not exercised in decades. I need to loose weight and have stability issues along with neouropathy. My init... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
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"Dark Patterns" of charging customers for what YOU HAVE NOT AUTHORIZED!
Fit-Me or Tai Chi has established or incorporated "Dark Patterns" in the information available to any customer. I downloaded on december 6th/25 a Tai Chi guide for a 7 day exercise program and after paying for it $30 something dollars; they charged me in march $69.99 and in june $69.99 directly to my account. I never gave authorization for a subscription or recurrente charges derived from the downloading of the guide.
Even if you don't download their App and much less us it; they manage to charge you. Fortunately in june/26 found the second and eventually the first charge made on march 6th.
".....Please note that deleting / not downloading the app as well as its actual non-usage doesn’t cancel the subscription automatically — you should cancel it separately (either in your account or by contacting support)....".
If these is what they do Imagine the rest?
Not everything that is legal is right !!!!!!!
The real issue is it appears when…
The real issue is it appears when playing games you cannot leave in time to prevent the game app booting you! That is not exactly “Consumer friendly”
A big “turn off” for us.
warning,
warning,
money will be withdrawn from your account without your approval.
Satisfied
I contacted after they had taken the money to renew my membership, which I didn’t want to do. Fit Me immediately cancelled my subscription. They gave me a year of the subscription free because they were unable to offer a refund. I think Fit Me was more than fair. I’ve dealt with companies that weren’t. 5 stars as far as I’m concerned.
The app is defective and does not work…
The app is defective and does not work properly. I had the app for a year and never used it because it was defective. They charged me again for a subscription that I did not know about and I cancelled within 5 min and they refused to refund me.
FITME, et uses various Branding bundling…
This company uses various bundling tactics to falsify ratings using FIT-Me Health, FITME-expert and FITME: Lazy Workout. Most of the true reviews indicate misrepresented pricing, cancellation subscription claims and continued varied charges not listed on app. The app has ten different Premium Access pricing, none used in the debited charges, as seen in the most 1 star complaints. The charges do not reconcile to the price listing. My charges went from $24.99 annual, $14.99 monthly, to $64.98 monthly 3 times. The Support agent did cancel the charges and subscription. First of all there is NO way to cancel online app or website. The website states you can portal in a login window, but if you signed up through the app, no user name or password is established, neither is there an option to add a new account. Detail information on the debited monthly PayPal payments against the app pricing list, apparently persuaded the Support agent to cancel, but offered 6 free months without auto renew. The support agent gave notice, as others have noted, that the company is legit and all of the fine print is there in the sign up process on auto subscription and renewal. Lastly, no refund was offered stating "all refunds are non-refundable." My claim will be further applied to my two financial institutions PayPal and local bank. Noted, this may be a coincidence or not, since the initial email complaint 3 scam invoice emails faking a PayPal charge has hit my in-box. WARNING WARNING Apparently a lot of companies are submitting auto subscriptions and auto renew fine print not posted in sign up language. WARNING WARNING
another scam
bought 3 month one then when it came through i was signed up for premium quartely at £55 no where was this on where i bought my 3 month one tried to cancel this impossible they ask for your email but when entered nothing happens on refund and in contact us scam got premium cancelled through bank avoid this co
Started the trial and realized it was…
Started the trial and realized it was not for me so didn't use the app anymore. not even sure I tried it fully, however I then noticed two extra payments of 46.64 had also been taken monthly. Of course this has not been refunded as according to them I agreed to this. Be very careful or look else where. total rip off
This company is nothing but a scam…
This company is nothing but a scam company.
I signed up for 7 day trial for about $14 Australian on 19 April without realising that it automatically click over in 7 days to a subscription worth $74 Australian and on 26 April (day 7) when I was informed by PayPal that I was due to pay $74 for a subscription and then contacted fitme. Even though I cancelled the subscription on day 7 they still withdrew the $74 for a month that I have no intentions of using.
I contacted fitme support and received a very generic type response claiming they are a legitimate company. “I very much question that”. I only wish I’d read some of the reviews prior to signing up to the 7 day trial as I now realise how much of a scam this company really is.
This company has no idea about customer satisfaction or customer service. All they are concerned about is grabbing as much money as possible for his little effort as possible.
A company who pray on the elderly and no respect for the client.
Signing up for the 7 day trial has ended up costing me $90 Australian with no satisfaction whatsoever?
Very basic weight loss exercises, after day one I decided not to continue. On day 7 PayPal organised withdrawal the additional $74 Australian for a subscription for another subscription even though I had cancelled on the same day that I received notification from PayPal fitme claim it was my fault as I should have cancelled before day 7.
People please don’t fall into the same trap I did and stand well-clear of this company.
Fitme are a company not to be trusted. A company certainly not recommended by me.
Do not purchase the chair yoga from...
Do not purchase the chair yoga from FitMe. They will insist you ordered the 49.95 subscription, and I did not!
My Discover Card actually would not return my money after FitMe sent them a bogus justification. FitMe has cancelled the subscription (I never subscribed to) but will not return my 49.95 that was ripped off from me. I will also get rid of my Discover Card.
Do not subscribe to Fit Me…
Was not informed with the original payment of $19.99, that it was a monthly subscription of $49.99. I called the day it was charged on my credit card pending charges. Cannot talk with them by phone. You have to email. They canceled the subscription but refused to reverse the $49.99 charge. After pressing for a refund he offered a free subscription until Nov. NO THANK YOU. BEWARE
What a scam
What a scam. Been paying for a subscription I didn't know I had and trying to cancel but reaching customer service is hidden and I am finding impossible...can someone help. Consumer beware...
I did not overtly subscribe to the app
I did not overtly subscribe to the app, but was just exploring. Their site has "Subscribe" as the unmarked default option and "Do not subscribe" hidden in tiny print on some later page. That is unscrupulous.
This is a SCAM
This is a SCAM! Only when you have paid for what they present as a fitness app they inform you that you are now member of a club and they will make monthly withdrawals. Even when you cancel and they confirm that you are cancelled, they keep making withdrawals from your account! STAY AWAY!
I did not authorize auto pay for this…
I did not authorize auto pay for this app. Through Words With Friends I made a purchase for I believe a 1 week session. I wanted to cancel but they could not locate my account. I gave them info they requested. I always received a reply that they could not locate my account to issue a refund. However, they seemed to have located my account to do a additional auto charge of $ 49.99 I did not authorize. I went through my google log in account. So be aware of this company. I am filing fraud charges
J'ai acheté une séance de yoga sur le site fitme
J'ai acheté une séance de yoga sur chaise à 18.18€. Jusque là, transaction normale et autorisée. Sauf qu'en consultant mon compte bancaire, la société a mis en place un prélèvement mensuel automatique de 46.64 € sur paypal SANS MON AUTORISATION, que j'ai immédiatement annulé. J'ai fait opposition sur mon compte bancaire mais ils ont réussi à prélever sur la carte bleue (compte secondaire) que j'ai supprimée par la suite sur paypal. Je suis actuellement en litige et j'attends le remboursement...
Un conseil : FUYEZ ce site
Tread carefully - avoid FB purchases
My partner has suffered a similar scam over here via PayPal. Two payments of over £50 unrecoverable. Blocked further payments and cancelled PayPal account. This scam is copying legit fitness apps.
This is a scam organisation
This is a scam organisation. They use a program that automatically gets you on a subscription and when you complain they offer you a 30% refund which never happens. If you agree to the refund I assume that this lets them off the hook for legal action? I will continue my request for a full refund until the Court Case.
Fit Me Are Liars!
I immediately canceled my order a few minutes after I subscribed, and they still charged me for it. They say they received my request to refund me but they would only give me e 30% of what I paid. They are liars. They will not refund me anything.
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