Glad I did it and would do it again! Trainers were experienced, patient and approachable. Only reason for not giving 5 stars would be that I wish the course was a little bit longer and offered work ex... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I transitioned from Online to a full time Face To Face Certificate III course and was glad I did. Darius, Narelle and Joel from Wantirna FIT College were fantastic coaches and made each session chall... Ver mais
A empresa respondeu
I did my course online and the support from Kelly my tutor was fantastic. Even when I was finding it daunting, balancing my studies with work commitments and family life. Kelly helped me see it thro... Ver mais
A empresa respondeu
I haven't studied in 10 years and was worried that i wouldn't be to keep up but Bass has gone above and beyond to support us all during this period. The class environment feels like an extension of h... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre FIT College
Escrito pela empresa
Become a
Personal Trainer
FIT College is a registered training organisation that specialises in Fitness education.
We produce quality Personal Trainers through our Certificate III & IV in Fitness courses (SIS30321/SIS40221).
STUDY MODES:
- Full Time Face to Face
- Part Time Face to Face
- Anytime Online
Informações de contato
8/102 Wises Road, 4558, Maroochydore, Austrália
- 1300887017
- info@fitcollege.edu.au
- fitcollege.edu.au
4,4
Excelente
543 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good job opportunities and supportive…
Good job opportunities and supportive teachers
26 de setembro de 2025
Resposta da FIT College
Thank you for your lovely review. Awesome to hear you have had some great job opportunities - don't be stranger, let us know where you end up working, we love to hear about how our students are going after graduation!
I can’t thank Kim Schafer enough for…
I can’t thank Kim Schafer enough for guiding me through my cert 3 o line & then my cert 4 in PT in class, I had ample support, and understanding going through the course, the knowledge, inspiration & passion Kim gives is incredible 😁
9 de outubro de 2025
Resposta da FIT College
Hi Amy,
Thank you so much for your kind words and for taking the time to share your experience! We’re so happy to hear how much you enjoyed studying both your Cert III and Cert IV with Kim - she’s an incredible educator who truly cares about her students’ success.
It’s wonderful to know you felt supported and inspired throughout your studies. We’ll be sure to pass your lovely feedback on to Kim and the team - it will mean a lot to them!
Wishing you all the best as you move forward in your fitness career - we’re so proud to have been part of your journey.
Would not recommend
My teacher Jules is great. The website is terrible regularly deleting work. The support from the team is pretty useless, students had been unable to access their learning programs for weeks. The reply time from the team is rather terrible as-well regarding any questions or if locked out of an assignment The feedback on assessment is incredibly inconsistent unless it’s directly from Jules or Nick who do a great job at being direct with what you need to do. The resource at the campus I was at for cert 3 were terrible, regularly had no internet and students had to use mobile data and hot spot there phones. Gym was busy and there was no space for us to be creative.
23 de setembro de 2025
Resposta da FIT College
Hi Henry,
Thank you for taking the time to share your feedback. We’re very sorry to hear about your frustrations with parts of your study experience - that’s certainly not the level of service we aim to provide.
We’re glad to hear your positive comments about Jules and Nick - they’re both valued members of our team who take great pride in supporting their students. Regarding the technical issues you mentioned, we sincerely apologise for the inconvenience caused. While occasional platform updates can sometimes affect access, our Student Support Team works hard to resolve these matters as quickly as possible and provide regular updates to affected students.
We appreciate your feedback regarding the campus facilities. In response to similar concerns, we have recently relocated to a new, larger, and upgraded campus to provide a better overall learning environment. Prior to this move, we invested significant time and resources working with our previous host venue to improve internet reliability and student access; however, after careful consideration, we determined that relocating was the best long-term solution to ensure a consistently high-quality experience for all students.
Our support team is dedicated and genuinely cares about helping every student succeed. They handle a high number of enquiries and always strive to respond promptly and thoroughly. We’re continually reviewing our systems and processes to ensure smoother communication and improved response times.
If you’d like to discuss your experience further, please don’t hesitate to reach out directly at 1300887017 we’d really like the opportunity to make things right.
Fit college is a great place to learn
Fit college is a great place to learn, whether its online or face to face. very knowledgeable educators and great service from start to finish.
9 de setembro de 2025
Resposta da FIT College
Hi Samantha,
Thank you so much for your wonderful review! We’re so glad to hear you had such a positive experience with FIT College, both online and face-to-face. Our educators and support team take great pride in helping students every step of the way, so your feedback means a lot.
We wish you all the best in your fitness journey and hope to see you achieving great things in the industry!
Reuben and fit college
Reuben, well depth knowledgeable trainer who taught us through cert 3 and 4. Very valuable coaching experience by theories and practicals. Very friendly and co-operative, raised my awareness in fitness aspect. Fit college brings you how to stay fit mindset and techniques which last long lifetime and indeed we need as humans
17 de setembro de 2025
Resposta da FIT College
Thank you so much for this lovely review! We are so happy to hear you enjoyed your time studying with us and we agree - Rueben is an amazing Educator, we are very lucky to have him! Wishing you all the best :-)
Everything
Everything, from teaching to marking to wifi to any issue, fit college is not organised and very frustrating education to have to go through as one of the teachers was extremely difficult to put up with. We pay rough 7k each and you can’t even give us working wifi, good educators or our stuff marked on time. I will never refer anyone to this place and in fact if someone told me they were studying there I would try get them out. All fit colllege seems to care about is money making and then can’t even supply correct resources. 0/10
13 de agosto de 2025
Resposta da FIT College
Hi Cortney,
We’re very sorry to hear that this was your experience, as it’s certainly not what we aim for at FIT College. We take all feedback seriously and are disappointed to learn that your time with us didn’t reflect the supportive and organised environment we work hard to provide for our students.
That said, we can see that you successfully completed both your Certificate III and IV in Fitness - congratulations on achieving this milestone! We’re genuinely pleased that, despite the challenges you mentioned, you were able to complete your qualifications and move forward in your fitness career.
Please know that we genuinely care about every student’s journey and success - both during their studies and beyond. We believe the educator you may be referring to is no longer with the company, and we’ve since made improvements to ensure consistency in teaching, communication, and overall student experience.
We appreciate your feedback regarding the campus facilities. In response to similar concerns, we have recently relocated to a new, larger, and upgraded campus to provide a better overall learning environment. Prior to this move, we invested significant time and resources working with our previous host venue to improve internet reliability and student access; however, after careful consideration, we determined that relocating was the best long-term solution to ensure a consistently high-quality experience for all students.
As you can see from the hundreds of positive reviews from students across Australia, many have had outstanding experiences studying with us, which reflects the dedication of our educators and support team.
We’d welcome the opportunity to discuss your experience further and see how we can make things right. Please reach out to us directly at 1300887017.
Wishing you all the best for the future.
Fitt college has exceeded my…
Fitt college has exceeded my expectations. Everything in one place, lecturers are informative, helpful and fun .
Face to face has been great with all pracs done on site ..
Highly recommend 👌
18 de agosto de 2025
Resposta da FIT College
Thank you so much for this lovely review Tina, we agree, face to face is such a great way to get qualified as a Personal Trainer, we are very lucky to have such experienced and passionate Educators. We wish you all the very best for your future in the fitness industry!
Resposta da FIT College
Thank you Bradley! So awesome to hear you made some new friends in your class! Wishing you all the best!
I have completed my cert 3 & 4 through…
I have completed my cert 3 & 4 through fit college and have had the best teachers and support from Mitch, Rebecca & Shenna.
Awesome course and content, would definitely recommend if looking to further gain knowledge in the fitness industry or become a PT.
20 de agosto de 2025
Avaliação não solicitada
Resposta da FIT College
Thank you so much for this lovely review! We are so happy to hear you loved your experience studying with us. We wish you all the best with your new career in the Fitness Industry!
Overall great experience
Overall great experience
Kim was great teacher very knowledgeable and wants the very best from each student.
Very supportive throughout
Sheena kept classes fresh with guest speakers and experiences
13 de agosto de 2025
Avaliação não solicitada
Resposta da FIT College
Thank you so much for the 5 stars! We’re glad you had such a great experience with Kim and Sheena - they’re both amazing at keeping classes supportive, fresh, and engaging. We really appreciate your feedback and wish you all the best on your fitness journey!
To be honest I didn’t really like the…
To be honest I didn’t really like the course at all.
I think it should have been a CERT 3 & 4 due to how much work there was and how particular the markers were.
21 de julho de 2025
Resposta da FIT College
Hi Lila,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with the course wasn’t what you had hoped for. At FIT College, our programs are designed to be comprehensive and in-depth, which can sometimes feel demanding. The reason for this is that employers across the fitness industry consistently prefer graduates from FIT College because they know our students have been trained to a very high standard and leave with a strong knowledge base.
Unfortunately, there are many cheaper and faster courses out there that don’t equip trainers with the skills and understanding needed to keep clients safe. Our goal is to ensure our graduates are not only job-ready but also confident, capable, and trusted professionals in the industry.
We truly value your feedback and will take it on board to keep improving our student experience while maintaining the quality that sets our graduates apart.
Regards, The FIT College Team
Resposta da FIT College
We’re so pleased to hear you’ve felt supported throughout your journey with FIT College. Providing guidance and encouragement to our students is at the heart of what we do, and it’s wonderful to know it’s made a difference for you.
We truly appreciate you taking the time to share your experience.
Kind regards,
The FIT College Team
Completing my Cert 4 at Fit College was…
Completing my Cert 4 at Fit College was such a positive and fun experience. Michael the teacher at Bond St was the best!
25 de julho de 2025
Resposta da FIT College
We’re so glad to hear that completing your Cert IV with FIT College was such a positive and fun journey. We’ll be sure to pass your kind words on to Michael — he’ll be thrilled to know he made such an impact.
Congratulations on your achievement, and we wish you all the best in your future fitness career! 💪
Kind regards,
The FIT College Team
I’ve completed my fitness certification at Fit College, and it’s been a great experience. The classes cover everything you need to know about fitness, from workouts to nutrition. The teachers are real
I’ve completed my fitness certification at Fit College, and it’s been a great experience. The classes cover everything you need to know about fitness, from workouts to nutrition. The teachers are really knowledgeable and always there to help.
The gym and equipment are top quality. It’s a great place to learn and improve your fitness at the same time. The staff and teachers are friendly and supportive throughout the whole program.
I’ve learned so much and now feel confident in my fitness knowledge. I definitely recommend Fit College to anyone looking to get certified in fitness or improve their health.
21 de julho de 2025
Resposta da FIT College
Hi Mohammad,
It’s great to know the classes, facilities, and support from our knowledgeable team helped you gain the skills and confidence to excel in fitness.
We’re proud to have been part of your journey and can’t wait to see where your new qualification takes you. Thank you for recommending FIT College — it means the world to us! 💪
Kind regards,
The FIT College Team
I participated in their parramatta…
I participated in their parramatta campus and it was great learnt so much and had a great support system, really great and would definitely recommend
15 de julho de 2025
Resposta da FIT College
Hi Ethan,
Thank you for sharing your experience! 🌟 We’re so glad to hear you enjoyed your time at our Parramatta campus and found the learning and support system so valuable. It’s great to know you gained so much from the program and would recommend us to others.
We wish you all the best in your fitness journey and look forward to seeing where your new skills take you! 💪
Kind regards,
The FIT College Team
Great coaches and atmosphere
Great coaches and atmosphere. Thanks, Cameron & Chloe for all your knowledge shared.
14 de julho de 2025
Resposta da FIT College
Hi Rodrigo,
Thank you for your kind words! Glad to hear you enjoyed the coaches and atmosphere at FIT College. Cameron and Chloe will be thrilled to know their knowledge and support made such a positive impact on your experience.
We wish you all the best in your fitness journey! 💪
Kind regards,
The FIT College Team
best ever
Hi, my name is Jay! My experience with FIT college has been excellent! The trainers are very supportive, knowledgeable, and always willing to help. The coursework is well structured, and hands on practical task really helped build my confidence and skills. I felt guided every step of the way. I recommend FIT college to anyone looking to start or grow their career in fitness.
10 de julho de 2025
Resposta da FIT College
Thank you so much for taking the time to leave us this lovely review Jay! So awesome to hear you loved studying with us, we wish you all the best in your new fitness career - please stay in touch and let us know where you end up!
An honest review of Misleading Guidance, Poor Assessment Practices, and Management Failures – FitCollege WA
During my time studying Certificate III and IV in Fitness through FitCollege at the Joondalup campus in Western Australia, I experienced a number of serious issues that ultimately led me — and many of my peers — to consider or pursue alternative education providers. While I initially enrolled with high hopes, the course experience was undermined by inconsistent assessment practices, poor communication, and a management structure that failed to support its students. Several students in our intake chose to withdraw entirely from the course, unable or unwilling to endure the environment that had been created by the actions of Kyle (the lead assessor) and the ongoing inaction of FitCollege management.
Within the first few weeks, it became clear that Kyle — who was responsible for marking assessments — was not aligned with the content or expectations being taught by our lecturers. On a near-daily basis, students were instructed to follow a specific structure for assignments, only to be told upon submission that our work was incorrect or incomplete. This constant contradiction created confusion, stress, and frustration among the group.
Despite repeatedly raising these issues with our lecturers — and being told they had passed our concerns on to the area manager — nothing was done. When Kyle later conducted feedback sessions about the course, many students felt deeply uncomfortable voicing honest feedback, as the very person they had complaints about was also the one receiving and reviewing those complaints. This created an unsafe and anxiety-provoking environment for students.
I personally reached out to the area manager, Shannon, and outlined my concerns. Rather than taking them seriously, I was told that “it’s just a personality clash between you and Kyle,” and that nothing could be done. I later learned from previous students that they had raised the same complaints — and Kyle had been removed from marking their work. This confirmed that:
The issue had been ongoing for at least a year,
Management was fully aware, and
I had been misled and dismissed.
Many students across both my intake and the previous one reported that Kyle had clearly lost interest in his role, and his disengagement negatively impacted the course delivery. When students booked 1-on-1 time with him to clarify feedback, he never referred to any marking rubric or consistent criteria. Instead, his feedback was vague, contradictory, and unconstructive — often limited to statements like “this is wrong” or “you’re missing something,” without further explanation.
On top of these issues, FitCollege regularly invited guest speakers to promote their businesses to students. One such speaker, a former FitCollege employee who ran a personal training mentoring business, presented himself as someone we could trust for industry advice. When I told him I was considering leaving FitCollege due to the poor student experience, he referred me to a new education provider — disclosing that he would receive a $500 referral fee if I enrolled. I appreciated the honesty, but I was not made aware — nor was it explained — that FitCollege had a lock-in enrolment contract, and that I would not be able to withdraw after a short cooling-off period.
Given his experience working with FitCollege, it’s reasonable to expect that he knew this — yet he failed to properly advise me or provide any follow-up support once I realised I was locked into two overlapping enrolments. As a result, I’m now stuck paying thousands of dollars more to complete my Certificate IV through the new provider while still financially bound to FitCollege — all because I trusted the guidance of someone promoted to us as a mentor.
That said, I want to be clear in recognising that the lecturers themselves were exceptional. They were easily the highlight of the entire educational experience across both Certificate III and Certificate IV. Their professionalism, dedication, and deep knowledge of the fitness industry made a genuine difference. Without their support, I doubt many of us would have successfully completed the course. They are the only reason many students made it through.
Unfortunately, that dedication was not matched by the systems or support structures behind the scenes. I now find myself in a frustrating and costly position — all stemming from a lack of transparency, mismanagement, and failure to protect students from internal dysfunction and conflicting commercial interests. I hope this complaint highlights the need for greater accountability within FitCollege and stronger safeguards for students who trust providers with their time, money, and future.
20 de novembro de 2024
Avaliação não solicitada
Resposta da FIT College
Hi Damon,
Thank you for taking the time to share your feedback. We're sorry to hear you felt unsupported during your time at our Joondalup campus, though we're glad you found value in the efforts of our lecturing staff.
After reviewing your student record, we can see that our team responded to numerous support requests and made multiple attempts to assist you, both online and in person. We also noted a drop in attendance early in your course, which can significantly affect learning outcomes. While we offer various catch-up options, student engagement is key to success.
We acknowledge there were also some financial challenges during your enrolment, and while we strive to be flexible, we also need to uphold the terms of our enrolment agreements.
Despite the difficulties, you successfully completed both your Certificate III and IV in Fitness — a commendable achievement. We appreciate your feedback and wish you all the best in your future in the fitness industry.
TAE40122 Certificate IV in Training and Assessment
I would like to commend my course trainer, Lisa. Her deliver of the course was engaging and fun with clear explanations and always incredibly helpful. I would not have successfully completed the course, without Lisa's outstanding support and guidance. She created a positive and encouraging learning environment that made a significant difference to my experience.
29 de maio de 2025
Resposta da FIT College
Thank you Ann Marie, we are so happy to hear you loved studying your TAE with Lisa here at FIT College! Wishing you all of the best :-)
The coaches were really amazing and…
The coaches were really amazing and helpful with everything.
12 de maio de 2025
Resposta da FIT College
Thank you Chloe! Our educators are super passionate and knowledgeable - so glad you enjoyed your experience studying with us. Wishing you all of the best in your new career in the fitness industry!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.