Fitrite Fencing & Decking Ltd Avaliações 427

We had a replacement conservatory roof fitted and from the first contact everyone we dealt with was helpful and efficient. The work was completed in 2 days and everything was left clean and tidy.

The removal of our old and rotten timber decking and replacement with a similar version in UPVC was carried out by Fitrite extremely efficiently from start to finish. It started with a visit from designer Dan who informed us of all the various alternatives and their benefits and drawbacks. He gave us a very competitive price with no hard-sell whatsoever.
The very friendly and competent fitters, Lee and Chalkie, made a fantasting job of installing the new decking, engaging with us constantly to ensure that we got the deck we wanted, and coping very well with the minor changes that were made to the design along the way. After four days they left us with an amazing new decking, with the site clean and tidy. We thoroughly recomment this company.

Three years and a bit we discovered Fitrite and we're connected with Jon.
We had specific ideas on bringing outdoor living alongside static caravaning. Jons plans were brilliant at turning our ideas into a professional design meeting our needs.

Jump forward to today, we have moved onto another site, nothing is too much trouble for this family run leisure facility, even the robots are given time off to charge!, previously an RAF base in East Yorkshire.
Fitrite and Jon, managed the taking down, redesigning and rebuilding with extras our previous decking.
The price was reasonable and service and timing was perfect.
Thanks to all the Fitrite team, and shout out to Jon for being an excellent designer and communicator.

We are thinking of selling our caravan to a trader, but Parkdean insisted we use Fitwrong to remove it .
We have been at the caravan since 9am this morning ,No one from fitwrong has been ,but managed to send a quote for over £1200 ,:to remove the decking .
Extremely dodgy practice.
The decking was installed a few years ago ,before we bought the caravan,and it's lifting up all over ,So also bad workmanship .
Avoid this company like the plague!!!!

Really impressed with my decking, Mick and Ellis did a great job, they worked hard and it's transformed my garden which is on a hill, they even made a bench to hide the soil which had to be dug out to make it flat.

Mick and Lee did a great job here in Lincoln, putting PVC decking down over a large area. They were happy to discuss details and changes. Robust and accurate job, looks great.

Decking only been completed 2 years (10 yr warranty) and its fading and warping. Took Fitrite 2 months to reply after the threat of court action. Fitrite still refuse to replace our deck which they have admitted there are issues with!! They state all over their website its a no fade product, believe me and many others I have found it does fade time and time again and its the same story, Fitrite refuse to honour their warranty. Quick to want payment then unwilling to sort the issues out. Fitrite's answer to me was apply a colour restorer to a product THEY state won't fade!!! Avoid at all costs.

To who ever it may concern, It made it great as we had the best guys , Lee and Chalky. Both were absolutely brilliant and Lee in my opinion is so very committed to his job and very proud in what he is doing, especially when he stands back and looks at the finishing product. He was so very proud of his work I enjoyed having such friendly people , Lee and chalky. Any concerns I had , they were eager to make sure I was happy with everything from start to finish. What smashing guys . Well done, it was a pleasure to have you both do such a wonderful and amazing job. I love my new new patio, my sunshine corner Thank you . Lesley and David

work done to a high standard, finish is smart. Duo of Mick and Ellis were friendly, respectful and professional.

Decking fitted September 2024, work completed on the day, wrong gate fitted too small, completed replacement work following day.

Returned to caravan this season in May 2025, decking post caps peeling, clips loose on joins white showing the green on bannister, bannister loose on stairs, promised days to repair over the last 4 months, you are always chasing them never complete work when promised!! 10 year warranty promised hasn't lasted a year!! Decking without the hassle is not the truth, still awaiting repair empty promises and apologises.

The team of Simon Lewis, Richard, Stuart and Lucas were absolutely professional with the sub base of my massive deck, finished in week 1 in sunshine . The decking itself took a further 4 days in rainy weather conditions. I have to admit that this service and the workforce are one of the best contracted work experienced. No more heavy maintenance on wood decking, just a quick wash down and no chance of slipping on wet decking. Well done and thanks to Amanda in Head Office and Sam too. Brilliant job guys.

I would highly recommend Fitrite. We have just had composite decking & balustrades installed.The fitters
Paul &Josh who did the installation were highly skilled nothing was to much trouble. I was completely impressed with their professionalism. I would definitely have no hesitation in recommending this business.

Eery aspect of our decking and pergola installation was great....price was good, great quality materials and absolutely excellent service from Mick and the team, with amazing attention to detail

I’m going to split my review into separate components:

Meeting with the designer was straightforward and paperwork was received quickly. He was less interested when I wanted help to find out where my fitters had got to though!
The company let me down on a booking date with the fitters failing to turn up! However, when I finally managed to speak to the right person, (I wasn’t called back!) this was promptly sorted by Amanda and it was fitted a week later than originally planned.

Fitting; it was noted when designed, that due to the slope in my garden a skip and a mini digger would be needed. However, the company didn’t organise these for the fitters Jay and Lee, (not sure on name spellings) who ended up hand- digging large quantities of rock hard soil, and then having to barrow, and lift it on to their flatbed, so not an easy task, all this when the temperature was over 30 degrees! As a result of not being given the correct tools for the job, they also had to work late over both days to complete the work in time. Add in the fact that they had a minimum 2 hour drive each way and their day would have finished around 8.30pm at best! I’m not impressed by a company that treats its workers so poorly!

Thus, I can’t fault the lads’ work ethic and diligence, they were both extremely hard-working, and took time to find proper solutions to the many challenges encountered during the installation. As a single female, I felt comfortable with them being here and they respected my views. I’d happily give five stars for them, but only 3 for the company, hence four overall!

Thank you to my fitters who were superb, and I’m very happy with how my deck looks and functions so far!

I damaged 3 of the panels in April. Now I have been chasing the company to come and do the repair but nothing done so far. I have asked them to send the board panel and I will get them replaced privately but they would not even offer that.

Paul and Josh worked tirelessly until the work was completed. Very happy with the end result. Enthusiastic and polite workers who were very helpful explaining each step of the process. Thank you. Will definitely recommend this company to friends and family.

Deposit was paid promptly. And after the job was completed, we had a few days before we could check, then paid the balance. After a few weeks the skirting had started to bulge. We emailed the rep, who emailed back saying it would be passed on to the relevant department. After another month, the site manager said he had a contact there, and called them straight away. The guy said that it was not good costumer service, and said it would get sorted. Yet another month has past. I emailed them again. Two weeks later, not even an acknowledgement. Plenty of other companies out there. I wish I had used one.

Stewart and Chalky have done an outstanding job of our decking. They both where hardworking professional and went above and beyond.
Unfortunately I felt that Fitrite asked for an unreasonable request when they had to work from 8 to 10 to complete the job on time as they hardly had a break and worked through one of the hottest days this year. As a customer the impression did not sit right for me as the job was not given enough days for them to comfortably finish without working like slaves. Not good ethics and definitely not good to treat hardworking loyal employees.

I reported a problem which needed to be looked at my Caravan Veranda and Step Design fitted by Fitrite in May 2022.Gwynfair Caravan Park Anglesey.
Reasonably pleased with the fitting originally but the after Sales Service to sort the problem out is very poor indeed.
It’s been over 8 weeks and I have had no update only to say someone will be attending to it.

I would like to say what a great company Fitrite are. We had a fantastic experience from start to finish with Emma measuring up and suggesting what was possible and fitting the job in quickly to help us out. The two installers that arrived, Chris & Kos were so helpful to our needs and bent over backwards to fit around us. They done a fantastic job of our decking and made sure we were 100% happy with everything before they left. I cannot recommend this company enough. The team have been amazing from start to finish and the job looks a lot better than we expected.
Our neighbours really like it and are getting a quote as we speak.
I would highly recommend Fitrite and say thank you to all the team involved.
Use Fitrite for quality, professionalism and craftsmanship.
THANK YOU, TO YOU ALL
From a very happy customer