My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... Ver mais
Localização
Trocar localizaçãoUnit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
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Veja o que dizem as avaliações
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... Ver mais
A empresa respondeu
Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... Ver mais
A empresa respondeu
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, Reino Unido
- 01226 287474
4,8
Excelente
93 avaliações
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Avoid like the plague
Avoid like the plague , cuts corners, blatently ignore you over work supposedly carried out , Tell them issues with car but it falls on deaf ears to be honest. took them nearly 4 month to collect my car earlier this year, Accdent was in november - collected March unacceptable , Release car with damaged and missing parts on headlights letting water in , cracked wheel. no correct radar calibration on the active cruise control. which also means alignment would have been carried out to correct my car wanting to slam on due to radar being all over the shot. I am over £2000 out of pocket and seeking legal proceedings vs my insurance and fixauto
Sincerely a very annoyed "customer" WR14GCK for your reference :)
18 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi Marc,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Booked my car in for repairs re…
Booked my car in for repairs re insurance claim.Completed repairs while I was away on holiday.All done when we returned and a great job as well.Many thanks to Mark for fitting us in while we were away.Would definitely recommend this company.
26 de abril de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Barnsley
Michael Chambers,
We're happy to hear that the insurance repairs were completed to a high standard while you were away. We appreciate your recommendation and thank you for your positive feedback.
Fix Auto UK
Excellent service
Excellent service. Job well done
Kept updated on progress can’t ask for more
2 de março de 2023
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi Julie, Thank you very much for your kind comments, we will ensure these are relayed to the team. Thanks Fix Auto Barnsley
Very friendly staff
Very friendly staff, work completed quickly and to a high standard, they kept me informed of progress. I would definitely recommend this company.
15 de dezembro de 2022
Great service
Great service. Melanie, the receptionist, is wonderful, very helpful and supportive. Simon is very friendly and helpful. This bodyshop did a great job to my vehicle. I would highly recommend Fix Auto Barnsley to everyone.
15 de novembro de 2022
A good professional repair job done
16 de novembro de 2022
Vehicle paintwork seemingly rushed and…
Vehicle paintwork seemingly rushed and returned with unacceptable surface finish requiring further attention coupled with failure to correctly refit parts dissembled for bodyshop work.
Nice people to deal with but seemingly too busy and rushing vehicles thru to keep up with demand,
causing quality to be sacrificed.
19 de outubro de 2022
Car returned as good as new
Car returned as good as new, helpful and friendly staff.
27 de setembro de 2022
I had scraped my car quite badly on the…
I had scraped my car quite badly on the back arch and door , it was repaired without placing a new part, it was like new when done, they did an excellent job
13 de setembro de 2022
Great service
Great service, kept me updated the whole time, lovely staff and would recommend to anyone.
12 de setembro de 2022
Amazing professional service from start…
Amazing professional service from start to finish
6 de setembro de 2022
Excellent work with good support updates
20 de agosto de 2022
I will never use fix auto again.
My car was sent to fix auto by my insurance,i would not recomend this company to anyone,work was never finished after 7 months,the scottish manager is very rude and argumentative,need to learn how to speak to customers.
20 de julho de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi There,
Thank you for taking the time to review our services and we apologise for our delayed response.
We try to keep our customers informed with any new information throughout the repair process that directly affects the customer. We have taken on board your comments surrounding our communication and response time are relayed back to those that dealt with your repair.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Very professional great workmanship
Very professional great workmanship. Pleased with the job they did for me.
21 de maio de 2022
Excellent service
Excellent service, fix autos is my previous insurance companies accident repairers. Dropped off my car and collected s lovely coirtesy car, which. I was totally gutted to part with when mine was repaired. My cars MOT was due whilst in for repairs and they kindly took mine to another gatage to get this done whilst it was with them. Would happily recommend.
30 de março de 2022
Excellent service
12 de março de 2022
Avaliação não solicitada
First class
Absolutely no problems from start to finish, very friendly staff, good communication and first class repair.
11 de março de 2022
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