Good communication and they did an excellent job. The lady in the office was really helpful and kept me informed on the repair of my truck.
Localização
Trocar localizaçãoUnit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
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Veja o que dizem as avaliações
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... Ver mais
A empresa respondeu
Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... Ver mais
A empresa respondeu
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Barnsley
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, Reino Unido
- 01226 287474
4,8
Excelente
96 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Not the best in communication keeping…
Not the best in communication keeping you updated
7 de outubro de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are sorry to hear that we didn't meet your expectation on keeping you updated, I hope the repairs to your vehicle met your expectations. Fix Auto Barnsley
Excellent service
3 de outubro de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review. We are very glad we met your expectations. Fix Auto Barnsley
Good service
When I rang for updates I was given them. All staff polite and helpful. Car looks good as new. Would recommend .
23 de setembro de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. It is always great to receive positive feedback on the staff, your comments will be passed on to all involved. Fix Auto Barnsley
Resposta da Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are very pleased the service you received from our staff met your expectations. Fix Auto Barnsley
Friendly efficient staff and the…
Friendly efficient staff and the repaired bodywork was excellent.
6 de setembro de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review, your feedback is very important and we are extremely pleased we have met your expectations. Fix Auto Barnsley
Fix Auto Barnsley
Did a really good job , always helpful ,very happy .thanks to all
5 de agosto de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Clarke, many thanks for taking the time to leave us a review. We are very happy that we have met your expectations. Regards
Fix Auto
Yes and maybe
Everything seems to be ok with the car. They were poor at keeping you up to date though, you had to keep asking them.
4 de agosto de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Atter, Many thanks for taking the time to leave a review your feedback is important, we are confident we can improve our communication with customers after our recent recruitment drive, we are pleased your are happy with your repairs. Kind Regards Fix Auto
Excellent service
26 de julho de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Good Morning, Many thanks for taking the time to leave a review your feedback is very important, we are very glad we met your expectations. Kind Regards Fix Auto
Repair completed ahead of time for holiday
When I booked my car in for repair I had a specific date when the car needed to be completed by as I had a holiday booked and needed the car back for then.
Fixauto completed the repair ahead of time and made a great job of the repair.
Staff were courteous and very helpful.
Top marks
21 de julho de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi Mr Hatton many thanks for taking the time to leave us a review, we very much appreciate it. I hope you enjoy you holiday and the weather is being good to you.
Many thanks Fix Auto Barnsley
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review.
Fix Auto Barnsley
Poor quality wo
Did some work on my car and was rejected by myself 3 times on 3 separate occasions due to poor workmanship for things that were poorly done or not done at all… paint runs, dents etc ! Do they not do any quality checks on work carried out before they phone customer and say car is ready to collect. Would not recommend them and will never use them again!
29 de junho de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review. We are very sorry you was not happy with your repairs and we had to rectify them 3 times, I can only apologise that we did not meet your expectations.
Kind Regards Fix Auto Barnsley
Great company
Really pleased with the efficiency and completed work.
Staff were polite
26 de junho de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very happy that we met your expectations
Kind Regards Fix Auto Barnsley
Very friendly,quick service
22 de junho de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very glad that we managed to return your car to you in an quick and efficient time.
Kind Regards
Tracey
Poor communication with customers
I dont have any issue with the work carried out on my vehicle, I have an issue with the fact that my car was with the garage just short of 4 weeks, a lot longer than initially expected yet we did not receive 1 phone call to update us on where they were with the repairs. Myself and my husband both called the office who didn't have any information to give us, it was quite unprofessional in all honesty. When I collected my car I paid a £400 excess payment and was advised I would receive an email including all the information about what repairs had been carried out and a receipt for my payment, I am yet to receive any such email yet I have had a review request. Quite disappointed considering this was the garage my insurance company recommended.
16 de maio de 2021
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi Gemma, Thank you for taking the time to review our accident repair bodyshop, first of we'd like to apologies that your experience didn't match expectations. The repair was delayed for multiple reasons and we're sorry we didn't communicate more. Thanks again for the feedback
After my accident
After my accident, Fix Auto UK completed work on my car in just 9 days. The finished work was of a high standard and I found the staff to be friendly and very helpful.
29 de setembro de 2020
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Barnsley
Hi Mary, Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
A Experiência Trustpilot
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