Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais
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Localização
Trocar localização35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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Veja o que dizem as avaliações
My van was gone a little while, but I have to say, the quality of the work made it worth the wait. I was given a courtesy vehicle (of my choice) for the duration, with my vehicle picked up and returne... Ver mais
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Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Ver mais
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On 24th May 2026 a metal parking post sprung up underneath my vehicle, ripping through the protective under cover and severing my brake lines. Fix Auto was assigned via my insurance company to recove... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Chelmsford
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Reino Unido
- 01245265264
4,6
Excelente
233 avaliações
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I took my car to have my air…
I took my car to have my air conditioning gassed .
I can highly recommend this company.
Exceptionally helpful , friendly and professional staff.
Martin was so helpful and informative.
Thank you
21 de junho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Morning,
Thank you for taking the time to leave us such a kind review, we really appreciate all feedback from our customers. I will pass on your kind comments to the team here, and we hope you have a brilliant day. 😊
Fix auto Chelmsford
Maize was lovely on the phone and no…
Maize was lovely on the phone and no fuss made about the work and made a great job of the damaged area. Very happy
15 de junho de 2023
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Afternoon Sharon,
Thank you for taking the time to write this lovely review. These are always very much appreciated by everyone here at Fix Auto.
I will make sure to pass on the kind words, thank you again:)
All went according to plan and didi a…
All went according to plan and didi a great Jon. Special mention for Maisie who was so helpful throughout.
9 de junho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Clive
Thank you for taking the time to write this lovely review for us. I will make sure that your kind words are passed onto the team here at Fix Auto!
Have a lovely day and thank you again:)
Did a great job of repairing my car
Did a great job of repairing my car, it looks like new again, very courteous staff, would use recommend for sure.
6 de junho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Morning Miles,
Thank you for taking the time to write this review, your lovely comments is really appreciated and I will make sur to pass it onto the team here. Thank you again and have a lovely day :)
Fix Auto Chelmsford
A helpful and friendly receptionist
A helpful and friendly receptionist, a knowledgeable and honest owner at the Chelmsford branch. My car bodywork was returned in brand new condition, immaculate inside and out. I was delighted.
25 de maio de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Morning Fiona,
Thank you for taking the time to write this lovely review for us. I will make sure that your kind words are passed onto the team here at Fix Auto!
Have a lovely day and thank you again:)
Great service and reasonable price
From start to end the experience was great. Jarred our estimator was quick and efficient and happy to talk through and adapt the quote for us. The job was quick and the finish absolutely perfect. Our car was immaculate when returned. Could not fault Fix Auto. Great service and very reasonable price. Special mention to Maisie the cheeriest receptionist, nothing was to much trouble.
9 de maio de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Morning Mrs Cassilli,
Thank you so much for taking the time to write this lovely review. We really appreciate the great review, and I will make sure to pass on your kind comments to the team here, and we hope you have a lovely rest of your week :)
Fix Auto Chelmsford
From booking to finish very smooth and…
From booking to finish very smooth and helpful experience, I booked in my father's can for some minor MOT repair as unfortunately the Main dealer excessively misquoted for an over repair which was not necessary. Work was all done in a day which was a bonus, will continue business.
11 de abril de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Tim,
Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto the team.
Thanks again and have a great day :)
Fix Auto Chelmsford
Great experience
Went in without an appointment and was able to be see straight away, with great work from Tim, quick and helpful.
21 de abril de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Jessica,
Thank you for taking the time to leave us a review:) We are glad that you had a good experience with us! I will make sure to pass the message onto the team here:)
Thank you again and have a great day!
Fix Auto Chelmsford
Very friendly and helpful staff
Very friendly and helpful staff, the repair they have done on my car is brilliant. The only small criticism I would have is the communication side of things. When I dropped my car off for repair I was told that someone would call me later that day to advise me how long roughly it would take, and that someone would then follow it up 4 days later to update me with how it’s going. I heard nothing from them until I called myself for an update. Despite that, every person I have dealt with has been friendly and professional.
20 de abril de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Kim, thank you for taking the time to leave us a lovely review! I shall pass your lovely comments onto the whole team here at Fix Auto :)
I had to chase the time for car…
I had to chase the time for car collection for one week as car repaired through insurance, Didn't complete the repair etc
24 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Good Afternoon many thanks for your review, we use all reviews to hopefully improve our customer service and train our staff to make the customer journey better.
In response to your review the delay in collecting the vehicle was purely down to parts availability which we advised you of, your vehicle was driveable and we collected it once the part became available from dealer. In response to the issue that we didn't complete repairs. As discussed your instruction to the insurance company was that you reversed into a bollard causing damage to the rear of your vehicle and this is what was sent to us by the insurance company in the form of a notification, once we repaired the car and returned it to you, you pointed out damage to the front and said it was part of the same claim. We did enquire how did you damage the front of the vehicle whilst reversing into a bollard but you wasn't sure so at this point we suggested to you that you contacted your insurance company to discuss and if they are happy that it is related and can be proved we are more than happy to collect the car when convenient and repair the additional area. We hadn't heard from yourself or the insurance company and assumed the issues had been resolved. Again if you would like to speak to your insurance company to discuss the front and they are happy it is related as previously stated we are more than happy to collect and repair for you.
Thankyou
Brilliant service, as always!
I am very pleased with the service I recently received. My lovely mini was put in for some body repairs and came out looking brand new. I always use Fix Auto for MOT services as well as any repairs. The staff are always lovely and reliable and I would recommend Fix Auto to all my friends and family.
17 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Julie, Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team here at Fix Auto Chelmsford :)
Have confidence, they are awesome at what they do
I called and spoke to the guys @ FixAuto Chelmsford after my sons car was driven into whilst stationary by a bin lorry. Danny & Paul spent time with me answering my questions and offering advice before I agreed to use them and before I settled with the insurance company. They saved me money by using green parts. I would highly recommend them, they were always spoken highly about at my old company who used them several times also over the years for their work fleet. I can confidently say they have your best interests at heart and once the estimate was agreed they had the car repaired quickly. Also doing the MOT for me which had become due after the accident had taken place.
8 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you so much for taking the time to provide such positive feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
Great service
Great service, kept in the loop with progress on the repair and nice touch with the Hyundai courtesy car.
17 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Paul, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto to the team here at Fix Auto Chelmsford. Thanks again and have a great day :)
Bodywork Repair
Friendly, knowledgeable and helpful manager and staff. Competitive quote and kept me informed throught the bodywork repair. Repairs were completed to an excellent standard.
10 de março de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto the team here at Fix Auto Chelmsford. Thanks again and have a great day :)
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Janine, thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto Chelmsford :)
Great job!
Even though there was a wait for repairs due to delays within the industry at the moment fix auto carried out all repairs to an excellent standard. They were informative and professional throughout the process and I would highly recommend them to anyone seeking repair services.
Thanks fix auto my car looks good as new once again.
8 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Jemma, thank you so much for taking the time to provide feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
Very happy with the repairs done on my…
Very happy with the repairs done on my car which were carried out to a very high standard.
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Steve, thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto Chelmsford :)
Overall good experience
Overall good experience, I think Terry is by far the best for service when he dropped of my first courtesy car went over everything with me and made me feel at ease likewise when he dropped of my vehicle. Thanks terry!!!
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Megan, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure that your kind comments are passed onto Terry. Thanks again and have a great day :)
Very happy
Very happy with the repair and the excellent service. Thanks
23 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Allan, Thank you so much for taking the time to provide feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
Can not fault repair
Can not fault repair, pleasant receptionist, the only thing is the courtesy car on offer, need to update the vehicle, car given was almost un drivable. Having said that the Company is great
20 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you for your review, we are glad that are happy with the repairs and was treated well by our staff. In reply to the courtesy car unfortunately we cannot supply a like for like but do our best to supply a vehicle that keeps you mobile for the duration of the repairs, it will not be a particularly high spec vehicle but is well maintained, clean and tidy.
Once again thank you for your kind review
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