Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais
A empresa respondeu
Localização
Trocar localização35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My van was gone a little while, but I have to say, the quality of the work made it worth the wait. I was given a courtesy vehicle (of my choice) for the duration, with my vehicle picked up and returne... Ver mais
A empresa respondeu
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Ver mais
A empresa respondeu
On 24th May 2026 a metal parking post sprung up underneath my vehicle, ripping through the protective under cover and severing my brake lines. Fix Auto was assigned via my insurance company to recove... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Chelmsford
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Reino Unido
- 01245265264
4,6
Excelente
233 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My car repaired very well and staff…
My car repaired very well and staff helpful and friendly. They phoned me when the car was ready to be picked up and the cost was exactly the same as the quote, no extra charges.
15 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure this is relayed back to our team here at Fix Auto Chelmsford. Thanks again and have a great day :)
booking issue to start quickly forgotten with the quality of the work done
I had an issue initially booking the repair as I confirmed I was happy with the quote to the assessor who responded to say he would get someone to call me to book this in, I waited 2 weeks and heard nothing, so I followed up with him and he responded the same way, I heard nothing so I contacted the general number rather than going to the assessor and got it booked in no probs. I would suggest that the initial information I got about someone contacting me may not be their policy and should be clarified when discussing quotes. I have given 5 stars though because the quality of the repair is first class and I wouldn't hesitate on using them again
31 de janeiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Daniel
Thank you for taking the time to leave us a review. We are very pleased that you are happy with the work carried out and although we appreciate you would use us again, lets hope it is not to soon 😊
My apologise in the delay in getting your vehicle booked in we had some internal issue that have now been rectified so this won’t happen again.
Once again thankyou and wishing you all the best.
Car went in to Fix Auto
Car went in to Fix Auto, from start to finish fantastic service from booking in stage to repair - the car looks brand spanking new again.
Personally I wouldn’t go anywhere else - Thanks Fix Auto
1 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Andrea, Thank you so much for taking the time to provide feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
Absolutely amazing service
Absolutely amazing service. Would highly recommend. So helpful, went above and beyond for my needs.
23 de janeiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Kelly, Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team at Fix Auto Chelmsford :)
Overcharged!!
they took the car on 28/11/22 said about a week, we didn't get the car back until the 9/1/23 and were quoted £1,250.00 excess then charged us £1,400.00
They did the job well but now we can't get hold of AXA to get our money back!!!
Also would suggest they detach themselves from AXA insurance as they are extremely difficult and costly to get hold of!!!
9 de janeiro de 2023
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Kym, Firstly I would like to thank you for saying that the job we carried out on your vehicle was done well. In response to the time period, you found yourself in the unfortunate position of having two claims on your vehicle at the same time, each claim was for damage to both sides of your vehicle front to back and parts where required. We like all other body-shops currently find ourselves in the position of having cars on site and the manufacturers in your case Suzuki are unable to fulfil parts orders, this does I'm sorry to say delay the process of getting the car turned around and back to you as quickly as we normally would.
Reference your excess this is advised by your insurance company to yourselves and also us. We collect this money on their behalf at point of completion of the repairs. We only collect the monies we are advised by the insurance company and would suggest you persist with getting hold of AXA if you feel this is incorrect in anyway.
Once again we are glad you are happy with the overall repair and thank you for your custom.
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your lovely feedback to Paul and all the team here at Fix Auto Chelmsford :)
Service was great
Service was great. They called me to arrange to pick my car up and drop me a car. Kept In touch to let me know how the work was going. Called as soon as work was done a brought my car back to me.
14 de dezembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure this is relayed back to our team here at Fix Auto Chelmsford :)
From start to finish the service I…
From start to finish the service I received was amazing… from keeping in touch and letting me know updates
Emma was so good at sorting Curtesy car for me and I am so happy with how my car looks with repair
Highly recommend this garage
22 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Joanne, Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to Emma & all the team here at Fix Auto Chelmsford :)
Very happy with fix auto
Very happy with fix auto. They collected the car, did a great job on repairs then returned the car. No complaints, absolutely seamless
9 de novembro de 2022
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you for taking the time to leave such a lovely review, I will of course pass on to all the team here at Fix Auto Chelmsford :)
Rear of car repair
The repair to my car was excellent. Top quality workmanship.
21 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team here at Fix Auto Chelmsford :)
I’m very pleased with the results and…
I’m very pleased with the results and I’m very pleased with the service
21 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you for taking the time to leave us such positive feedback & that our team provided you with excellent service. I'll make sure that the team here at Fix Auto Chelmsford receive your positive feedback :)
The work undertaken on my car is…perfect
The work undertaken on my car is perfect. My car was returned valeted inside and out- spotless.
Highly recommend.
17 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Mandy, thank you for taking the time to leave us such a lovely review. We really appreciate your feedback and will ensure this is relayed back to our team here at Fix Auto Chelmsford :)
Collection and drop off time that…
Collection and drop off time that suited me as I'm a carer in the community good work on my car
15 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Tracey, thank you for your lovely feedback, it makes our day to hear that we were able to provide you with a 5-star service. I'll make sure that the entire team here at Fix Auto Chelmsford receives your positive feedback :)
Great Service
After my accident, my car was undriveable so it was Collected on an early Sunday Morning, it took 3 week to be fit to drive again, but I had a rental for 3 weeks to keep me mobile, my Grandland X was returned in pristine condition and cleaned inside and out, so thank you Auto Fix
I'm a happy customer 👍🏼
8 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi, thank you for taking the time to leave us a such a lovely review. We really appreciate your feedback and will ensure this is relayed back to our team. Thanks again and have a great day!
Great service and workmanship,a company…
Great service and workmanship,a company that goes the extra mile for there customers.
4 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Mark, thank you for taking the time to leave such a lovely review, I will of course pass on to all the team here at Fix Auto Chelmsford :)
My car was collected and repaired…
My car was collected and repaired perfectly. Delivered back to me cleaned and valeted. I just wished I taken a courtesy car but otherwise no complaints.
2 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Elvina, thank you for taking the time to leave such a lovely review, I will of course pass on to all the team here at Fix Auto Chelmsford :)
Not sure about this company.
Not sure about this company.. Opted to have the courtesy car delivered to and returned from home. On Waze there are various routes to their premises the shorter 13 miles the longest 25 - when the car was returned it had done 62 miles since pickup. The explanation was that it was a 51 mile round trip with 11 miles to test the car. It’s plausible but unlikely, wouldn’t do it this way again … Quality of the repair Ok though
26 de outubro de 2022
Avaliação não solicitada
Excellent service
Went beyond the call of duty to help me with a misunderstanding on courteous car.
Very thoughtful and considerate.
Excellent repair job and returned immaculately clean
19 de outubro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Margaret,
Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team here at Fix Auto Chelmsford :)
Good service
27 de outubro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Keith,
Thank you so much for taking the time to provide feedback. We're so happy to see that you had a 5 Star experience at Fix Auto Chelmsford! Thanks for sharing :)
5 star…
I was extremely happy with their service. Very flexible fitting in the job, fitting in with my work. When I collected my car. Really looked after me. Their customer service over and beyond expectations.
Repairs were excellent too.
Would thoroughly recommend.
20 de outubro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Chelmsford
Hi Donna,
Thank you so much for taking the time to provide such lovely feedback. We are delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. I will pass on your kind comments to all the team here at Fix Auto Chelmsford :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.