Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais
A empresa respondeu
35-37 Hanbury Road, Widford Ind Est, CM13AE Chelmsford, Essex, GB
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Great Service - arranged the repair via my insurer - due to damage to the undercarriage of the vehicle , FixAuto came and picked up the car from my bmw dealer then delivered a few days later the... Ver mais
A empresa respondeu
My van was gone a little while, but I have to say, the quality of the work made it worth the wait. I was given a courtesy vehicle (of my choice) for the duration, with my vehicle picked up and returne... Ver mais
A empresa respondeu
Fix Auto were great from the moment we contacted them. They came back to us quickly to find out more about the services we required and then sent us a quotation within 24 hours. They kept us up to dat... Ver mais
A empresa respondeu
On 24th May 2026 a metal parking post sprung up underneath my vehicle, ripping through the protective under cover and severing my brake lines. Fix Auto was assigned via my insurance company to recove... Ver mais
A empresa respondeu
Escrito pela empresa
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Escrito pela empresa

35-37 Hanbury Road, Widford Ind Est, CM13AE, Chelmsford, Essex, Reino Unido
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Great service kept well informed good customer service

Resposta da Fix Auto UK - Fix Auto Chelmsford
Did a very good job on my car. Chap who collected it was most polite.

Resposta da Fix Auto UK - Fix Auto Chelmsford
I can not thank fix auto they did my repair wonderfully and I was so surprised as they valeted my car as well I will be recommding them to a my family and friends .

Resposta da Fix Auto UK - Fix Auto Chelmsford
Beautiful job done on our car after a recent accident. Kept us informed of progress at all times. Lovely young man who delivered our car back to us. Couldn't fault him and he was so respectful.

Resposta da Fix Auto UK - Fix Auto Chelmsford
First of all they arranged for my car to be collected and supplied me with a courtesy car. There was good communication before my bumper repair and the repair was excellent.
All parts were removed, renewed and sprayed. The alignment was perfect, the colour match was perfect and on top of that, it was fully valeted inside and out
- it looked like a new car again !

Resposta da Fix Auto UK - Fix Auto Chelmsford
Fix Auto was very courteous and friendly to deal with. Very quick in the repairs and very professional.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Staff were very helpful and friendly. I was kept up to date as to when the car would be ready. Bodywork repairs look fantastic. Would recommend to anyone needing their services!

Resposta da Fix Auto UK - Fix Auto Chelmsford
Staff were friendly and helpful, and repairs to my car were good.

Resposta da Fix Auto UK - Fix Auto Chelmsford
I was very pleased with the service provided the car lent to me was a good standard and my car was delivered back to me at a time that was convenient to me my car has been cleaned and the repair has made the car as good as new Thank you

Resposta da Fix Auto UK - Fix Auto Chelmsford
From the first visit till I picked up my car I couldn’t not fault the professionalism and friendly manners from the reception girls, and mechanics. A big thank you to Dan who made sure I was 100% satisfied with the works before I collected the car. I’d highly recommend FIX Auto ltd, to friends and family. A+++

Resposta da Fix Auto UK - Fix Auto Chelmsford
Car repaired and returned within 5 working days. Like a new car. Very pleased with service provided especially Emma

Resposta da Fix Auto UK - Fix Auto Chelmsford
Great communication at all times and so grateful for a new, spotless courtesy car

Resposta da Fix Auto UK - Fix Auto Chelmsford
Professional staff throughout my journey
My accident was on 31/01/2022 and repair was booked for 26/04/2022. Almost 3 months for a repair is not a great wait time. Other than that the repair was performed excellently and in only 5 working days.
My main problem was the courtesy car. I was told the car should be a like for like car but what I was given matched in only year of production. No sat nav, no electronic key, no LCD screen, no Bluetooth, no steering controls etc etc. It was a 2016 hyandai i10 that had less in way of extras than many cars made before 2010. It was a purely no thrills car.
When told to take pictures of any damage to the car on arrival I might as well of taken a video because the car was in a condition close to needed to be booked into its own repair centre. Broken side mirror, damaged hubcaps, dents, scrapes and scratches on every panel. The guy who dropped it off almost looked embarrassed to give me the car and take mine.
The window wipers were so old they only smeared the rain making it so I had to pull over when it rained through fear of crashing.
When I informed them that the blades are useless I got the response "we hear that alot".
To say that putting the car into reverse was problematic is an understatement. It sometimes took upto 5 attempts just to get the car to reverse and sometimes it took alot of strength to force the car into reverse.
When i informed them of this I was told they would "look into it".
All in all the repairs are amazing but I would highly recommend borrowing a car or even taking up cycling than to use one of their courtesy cars. It would be safer

Resposta da Fix Auto UK - Fix Auto Chelmsford
Helpful staff and very high standard of workmanship!

Resposta da Fix Auto UK - Fix Auto Chelmsford
Very helpful and very happy with the works and how I was treated.

Resposta da Fix Auto UK - Fix Auto Chelmsford
Brilliant service , friendly staff , fixed my car to a high standard and kept me informed all the way through the process really happy an would highly recommend

Resposta da Fix Auto UK - Fix Auto Chelmsford
Great company, Thay fixed our van and was Very professional. We was kept informed to all of the work that was undertaken.

Resposta da Fix Auto UK - Fix Auto Chelmsford
I wasn't happy with courtesy car phoned to complain , didn't gave another one handbrake and clutch on car wasn't right Reosir and car cleaned was good
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