I had a great experience with Sam and really appreciated the excellent customer service provided. I needed help sorting a few things out, and Sam was patient, professional, and incredibly helpful thro... Ver mais
A empresa respondeu
Localização
Trocar localização10 Festival Trade Park,, Wymans Lane, GL51 9FS Cheltenham, Gloucestershire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
You were honest and upfront all the time, despite my repairs being spread over several months which was entirely beyond your control. You came and collected my car when Enterprise let me down and kept... Ver mais
A empresa respondeu
Fix Auto Cheltenham recently repaired my Seat after another driver helped reshape the driver side front wing in a supermarket car park. The job they've done on it is great, as well as communication... Ver mais
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At first lot of calls to let me know what was happening, when my car was complete they found out that the people who commissioned my car had taken the key away, Fix were very apologetic it was not the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
10 Festival Trade Park,, Wymans Lane, GL51 9FS, Cheltenham, Gloucestershire, Reino Unido
- 01242 895300
4,5
Excelente
110 avaliações
Pede aos clientes que avaliem
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Very professional and friendly service
Car was collected day after the accident. Repaired within 3 weeks with a update every few days by phone calls and email. Very professional and friendly service.
6 de dezembro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Aaron,
Thank you for your kind words and for the 5 stars :-) I will have pleasure in letting the staff know of your review.
Wishing you and your family a Merry Christmas and Prosperous New Year.
Regards, Andrew
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you David for your 5* review.
I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
very good service kept customer…
very good service kept customer informed throughout process
15 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Christopher, Thank you taking the time to leave your valued review. It'll give me pleasure to be pass on your comment to the team behaving the scenes. Have a good day.
All the staff at Fix Auto were friendly…
All the staff at Fix Auto were friendly and helpful and they carried out the repair to a good standard. 4 stars instead of 5 because the initial estimate of 1 week grew to 3 and then shrank to 2 weeks during the course of them having the van.
11 de agosto de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Anna
Thank you for taking the time to review our services on Trustpilot.
We will ensure your comments are fed back to our team.
Thanks again and have a great day!
Fix Auto Cheltenham
Really happy with the work done on my…
Really happy with the work done on my truck to sort it.
Could be more communicative on the status of the job at hand.
Other than this, happy all round.
22 de julho de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Will,
Thank you for your review and for your constructive feedback. I will take on board your comment being more communicative, please accept my apologies for falling short in this area.
I am pleased that the repair met with you satisfaction. The team in the workshop like hearing that their work is appreciated :)
On a positive note
On a positive note, the repair to my vehicle was done to a very high standard, the staff were great and communication throughout the process was excellent. I would undoubtedly recommend this company. I did however had some minor issues after collection, one of which is that after having the tracking done, my steering wheel is no longer aligned which is a small but annoying issue. I will have this small amendment made during the next vehicle service. That said, this is the only reason why I reluctantly did not give the maximum 5 stars.
16 de junho de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hello Peter. Thank you for you positive and constructive review. I do apologise for the steering wheel issue. It clearly slipped through our final checks. One of our customer service team has phoned you as well to explore how we can find the missing star for you! Once again thank you.
Superb service from Fix auto…
Superb service from Fix auto Cheltenham. Badly damaged Passenger side doors replaced and wheel arch made good. They have done a fabulous job the car is like new. No fuss, quick and daily texts and calls to update progess. Excellent, would recommend them highly.
5 de março de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Jackie, Thank you for taking the time to post such a great review, it is very much appreciated. The guys on the workshop will be pleased to see their so highly appreciated. Thank you again.
The done a brilliant job on my car very…
The done a brilliant job on my car very happy with the service
27 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Blerim, thank you for your excellent review. The team will be delighted to hear they have gained another 5* review. Thank you for trusting us with the repair of your vehicle.
This firm was directed to me but was excellent!
This firm was directed to me by my insurance company and I have ben very pleased with them. The renewed vehicle looks splendid and I can relax in having a life-time guarantee. The company also sent me a record of the repairs they had to make for my records. It was a real help that they provided an excellent vehicle while they were repairing my car and kept in touch by phone and email.
I would not hesitate to contact them for bodywork repairs - excellent.
25 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you John for your 5* review.
I am glad to hear of your recent experience with us at Fix Auto Cheltenham. I love sharing the 5* reviews to the staff as well work as a team.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
Great customer service
This is the second time that I have used Fix Auto. They are always very friendly and courteous. Great customer service, and the body work repair looks perfect.
20 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you Kathy for your 5* review. I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham. We greatly appreciate your time in leaving us such an amazing rating on your experience. Thanks for trusting us with the repair of your vehicle.
Despite the difficulty of trying to…
Despite the difficulty of trying to source body parts to repair my car because of Christmas/New Year intervening , the staff at Autofix at Cheltenham were unfailingly polite and friendly and very efficient and knowledgable. I was delighted to pick up my car on Wenesday as it looked as good as new !
Thank you Autofix ! Cathy
15 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you Cathy for your 5* review.
I am glad to hear you are happy with your recent experience with us at Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thankyou for the excellent help and…
Thankyou for the excellent help and service I received from Lee and James re my car.
3 de janeiro de 2022
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hi Mags,
Happy New Year!
Thank you for your 5* review 😃
I am glad to hear you are happy with your recent experience with Fix Auto Cheltenham. I will pass your comments on to the team.
I greatly appreciate your time in leaving us such an amazing rating on your experience.
Regards,
Andrew
My car looks amazing
My car looks amazing. I had my car back in one week! Thank you 🙏
24 de dezembro de 2021
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5* review.
I am glad to hear you are happy with your recent experience with Fix Auto Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Merry Christmas and thank you.
Andrew
Insurance claim
After my accident I have not heard from my insurance company. But as soon as my car was sent to Fix Auto Cheltenham I have been kept up to date with the repairs and they sent out my courtesy car very promptly.
My car is now returned and is as good as new.
24 de dezembro de 2021
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5* review.
I am glad to hear you are happy with your recent experience with us in Cheltenham.
We greatly appreciate your time in leaving us such an amazing rating on your experience.
Thanks for trusting us with the repair of your vehicle.
Thanks again,
Andrew
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you Armand for your 5 star review. I look forward to sharing this with the team. Have a good day.
Great service from Fix Auto
Great service from Fix Auto, they came to site and left a courtesy vehicle for us. When the work was done the van was returned. Making us aware of every step.
Thanks
9 de novembro de 2021
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you for your 5 stars :) I look forward to sharing it with the guys in the workshop, they love to hear that their hard work is appreciated.
FIRST CLASS SERVICE
Excellent service from start to finish. Constant communication and updates on the status of my car. Collected from location. Curtesy car provided. My car assessed and repaired within a week. The repair is excellent and I would highly recommend to anybody. All the staff I dealt with were all professional and friendly and extremely courteous. HIGHLY RECOMMEND and I never ever do reviews. First Class
Mrs J Noonan
2 de novembro de 2021
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Cheltenham
Hello Mrs J Noonan.
Thank you for your excellent review of the service we provided you. Reviews like this give the team in the workshop pleasure to know that their work is appreciated. I look forward to sharing it with everyone here.
A big thank you to Fix Auto.
Fix Auto just delivered my car back to me after doing repairs sustained in a crash.What a job they have done, absolutely superb and they also valeted it!! Thank you for a great job and professional service from start to finish.
12 de outubro de 2021
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Cheltenham
You are welcome Mrs Bacon. We appreciate feedback it ensures we are providing the right customer service and the staff in the workshop love being thanked for their hard work. So thank you for taking the time to give us your feedback.
Great service
Professional service from start to finish, thank you Lee for keeping me informed as to what was happening when you received my car. A very quick turn around and my car returned to me at home.
Thank you to all involved.
10 de outubro de 2021
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thanks Debbie for you feedback. I am pleased you were happy with the service. I look forward to showing your comments to the team.
Perfection at a reasonable price!
So happy with the service I received. The car looks brand new, the guys are perfectionists. Couldn’t be happier or thank them enough! They are so reasonably priced. Would highly recommend, I wouldn’t take me car anywhere else. Felt looked after from start to finish!
1 de outubro de 2021
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Cheltenham
Thank you Louise for your review and excellent rating 😃 The team will be very pleased to see that their work is so highly appreciated. Thanks again - Fix Auto Cheltenham.
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