Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoWoodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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Veja o que dizem as avaliações
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Ver mais
A empresa respondeu
Was kept informed throughout the process and when car was ready for pickup. Staff curtesy was of a high quality and information clear.
A empresa respondeu
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Reino Unido
- 0191 385 1747
4,9
Excelente
337 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service from start to finish
8 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Mr & Mrs Dobson
Thank-you for your five star review of our service. Pleased to hear all was excellent.
Kind regards
Karen, Fix Auto Durham
Made a brilliant job
Made a brilliant job. Would recommend them for a high quality job
26 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Paul
Great to hear you were happy with our service. Thank-you for the recommendation.
Kind regards
Karen, Fix Auto Durham
T Roc
Excellent workmanship. My car looks brand new & wouldn't think it had been in a collision
Thank you👍
26 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Debbie
Thank you for your positive feedback, it is very much appreciated.
Kind regards
Karen, Fix Auto Durham
Big thanks to Michael and the team for…
Big thanks to Michael and the team for a fantastic repair of my car that was vandalised in multiple places. Car has come back like new..... immaculate thanks guys, couldn't recommend enough 👌
3 de novembro de 2022
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Durham
Good morning
Thank-you for taking the time to review us. Great to hear you were happy with all of our service and I will pass your comments onto Michael.
Kind regards
Karen, Fix Auto Durham
The Garage did a fabulous repair on my…
The Garage did a fabulous repair on my car after having a bump. Especially thanks to Michael who went above and beyond and even managed to get my car looking better than before the bump was even done. The girls on reception are very friendly and kept me updated throughout the repair. Thanks again.
27 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Stephanie
Thank-so much for the most positive feedback. Michael will be very pleased to hear your comments and I will let everyone else know you were impressed.
Kind regards
Karen, Fix Auto Durham
Good work. We were very impressed with the…
We were very impressed with the friendly and helpful approach of the garage staff. They completed the work required to our satisfaction and even returned the car to our address.
21 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Marie
Thank-you for taking the time to review our service. Great to hear you were very impressed with it. I will be certain to pass your lovely comments on to all of our team.
Kind regards,
Karen, Fix Auto Durham
Car repair
Thank you there were no problems with how l was treat. The car was dealt with efficiently and my car came back looking like new. Jean Scott
18 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Jean
Great to hear you were happy with our service for both yourself and your car.
Kind regards
Karen, Fix Auto Durham
pleasant, friendly and efficient
Everyone was pleasant, friendly and help full. Quick handover of my car and courtesy car, before and after repair.
27 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Marie
Your positive feedback is truly appreciated. I will pass your kind comments onto all of the team.
Thank-you
Karen, Fix Auto Durham
Simple and quality
10 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Alan
Thank-you for taking the time to award us a five star review. It's much appreciated.
Kind regards
Karen, Fix Auto Durham
Near perfect experience- the only…
Near perfect experience- would highly recommend
17 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Stephen
Thank-you for taking the time to provide feedback on our service. Sorry about the fog light, however we have spoke to you this morning regarding this issue, hopefully everything is now in working order.
Kind regards
Karen, Fix Auto Durham
Communication was excellent
Communication was excellent, as I had one or two delays but was kept in loop all along!
Work on my car was excellent!
4 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Louise
Thank-you for your five star review of our service. Pleased you were happy with the repairs and our communication with you.
Kind regards
Karen, Fix Auto Durham
Excellent service very considerate staff
6 de outubro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Neil
Appreciate you taking the time to provide positive feedback on our service and staff.
Thank-you
Karen, Fix Auto Durham
From start to Finnish a fantastic job…
From start to Finnish a fantastic job and fabulous service
22 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Lynne
Thank-you for your review. I will let everyone here know how pleased you were with our service.
Kind regards
Karen, Fix Auto Durham
Great service
Great service. Picked up and dropped off car when times didn't suit working life.
23 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Sarah
Thank-you for your five star review of our service. We're always happy to help.
Kind regards
Karen, Fix Auto Durham
Car repair
Very pleased with the service and the quality of the repair to my car
21 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi John
Thank-you for taking the time to review us. We're happy to hear you were pleased with our service and the repairs to your vehicle.
Kind regards
Karen, Fix Auto Durham
Excellent service throughout
Excellent service throughout and brilliant repair and paintwork. Lovely customer service, prompt, efficient. I would definately recommend and use again!
16 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Sharon
That's a lovely review, great to hear you were happy with everything.
Thank-you
Karen, Fix Auto Durham
Excellent friendly service!
Excellent friendly service!!
Great job sorted!!
Happy customer 🙂
15 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Tracey
Thank-you so much for the great review. It's always good to hear we have a happy customer.
Kind regards
Karen, Fix Auto Durham
Excellent service
Excellent service explained the procedure was told would take 3 days but got a call to say it was ready in 2 days. All the staff I spoke to were very pleasant and helpful.
14 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Keith
Great to hear you were pleased with our service and the added bonus of your vehicle being ready, ahead of schedule.
Kind regards
Karen, Fix Auto Durham
Excellent service,friendly staff & I…
Excellent service,friendly staff & I was regularly updated as to progress of my repair via text & phone.
13 de setembro de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Mr Thomas
Thank-you very much for taking the time to review our service and awarding us five stars. Your lovely comments will be passed onto all of our team.
Kind regards
Karen, Fix Auto Durham
Efficient and good communication
Efficient and good communication.
Felt listened to and valued.
23 de agosto de 2022
Resposta da Fix Auto UK - Fix Auto Durham
Hi Sara
Thank-you, we do value all our customers and appreciate your positive feedback.
Best regards
Karen, Fix Auto Durham
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