Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
Woodstone Village Industrial Estate, Fence Houses, DH4 6DU Houghton-le-Spring, Tyne & Wear, GB
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Fix auto were great at diagnosing the problem, identifying work that needed to be done and kept me updated along the way with online check ins and phone calls. The mechanic who dropped my vehicle off... Ver mais
A empresa respondeu
Absolutely amazing company, really easy to deal with and kept me informed along the way while car was in body shop. Car was collected and dropped off, Time scale was really good and car has been ret... Ver mais
A empresa respondeu
Was kept informed throughout the process and when car was ready for pickup. Staff curtesy was of a high quality and information clear.
A empresa respondeu
Great customer service from start to finish both in person and electronically. Kept up to date with progress and fast turnaround of vehicle. The work that was carried out was amazing and the vehicle... Ver mais
A empresa respondeu
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Escrito pela empresa

Woodstone Village Industrial Estate, Fence Houses, DH4 6DU, Houghton-le-Spring, Tyne & Wear, Reino Unido
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Resposta da Fix Auto UK - Fix Auto Durham
If i could give this garage less than 1 star i would. My insurance company sent my car here to get fixed, they determine it was not an insurance claim and treated me like a criminal, hounding me with calls when i was at work. They then charged me four times the amount to fix the damage as i was quoted elsewhere, and would not let me play over the phone, making me come to the garage. I would never use this company again as they charge was over the usual amount to fix cars

Resposta da Fix Auto UK - Fix Auto Durham
Took a long time to get car into garage due to lack of parts. Final Results are superb. Replacement doors, painted, polished. Car hoovered and even cleaned up the alloys. Good polite staff. Definitely use again (if have to)

Resposta da Fix Auto UK - Fix Auto Durham
Excellent service from administration to tradespeople and the repair was brilliant.

Resposta da Fix Auto UK - Fix Auto Durham

Resposta da Fix Auto UK - Fix Auto Durham
fantastic customer service very pleased with my repair

Resposta da Fix Auto UK - Fix Auto Durham
Once my vehicle was delivered to Fix Auto Durham the service and care was exceptional. From the loan car which was excellent to the many contacts they made to me to keep me up to date with the repair they were brilliant . Particularly Donna who was very friendly , courteous and efficient . Having now got my vehicle back I would like say Thank You .

Resposta da Fix Auto UK - Fix Auto Durham
excellent service from collection to return 1st class well done

Resposta da Fix Auto UK - Fix Auto Durham
Absolutely brilliant from start to finish. Insurance job. Initially said a end of August early September repair date but when I explained I was meant to trading in the car they were fixing for a new one they went above and beyond to get it done within two weeks. Repair was great and an added bonus of a valet. Staff really helpful, friendly and professional. I would highly recommend!

Resposta da Fix Auto UK - Fix Auto Durham
Excellent from start to finish, from the quality of the repair to the professionalism and friendliness of the staff, it was a pleasure to deal with you

Resposta da Fix Auto UK - Fix Auto Durham
Great customer service, office staff are really friendly and do their best to help. The staff in the garage are also very approachable and explain things in detail. Car well washed and valeted also the lads done a mint job on my car. 100000% recommend

Resposta da Fix Auto UK - Fix Auto Durham
I think this garage is amazing! Marty who checked my car in and then gave me a courtesy car couldn’t of been more helpful. Pleasant, happy and efficient! Then the girls in the office keeping me informed every day on the progress of my car helpful pleasant courteous what a lovely staff, Donna had a very happy voice. When they told me my car was ready they were gonna drop it off for me nothing was a bother. Car was immaculate repair was incredible I can honestly recommend this garage to anyone many thanks Janet Smith

Resposta da Fix Auto UK - Fix Auto Durham
The repairs carried were good, however, waiting over 3 months to get booked in not good at all. Also being told it would take 2 days to repair, getting a call on the 5th day saying waiting for parts and should be ready the next week! They had 3 month to order the right parts!!

Resposta da Fix Auto UK - Fix Auto Durham
Excellent service and repaired in a couple of days

Resposta da Fix Auto UK - Fix Auto Durham
100% efficiency & politeness with every visit either face to face or by phone. All members of staff first class
and a credit to your company. The job on the vehicle was exceptional and the quality of repair superb, its like having a car straight of the showroom when newly purchased. Many Thanks to you all.
Graham Alderson

Resposta da Fix Auto UK - Fix Auto Durham
Used Admiral Insurance who directed me to this garage to get my bumper fixed. Very friendly and good service overall. Got given a good, clean courtesy auto car whilst my car was getting fixed. Would recommend

Resposta da Fix Auto UK - Fix Auto Durham
Come to change a small part, done within 10 mins the next day after they ordered it straight in. Brilliant

Resposta da Fix Auto UK - Fix Auto Durham
The staff at this repair business deserve more than 5* they were brilliant and even when I wasn’t 100% happy with the outcome, they were determined I would leave happy and that I did. Well done all 👏👏

Resposta da Fix Auto UK - Fix Auto Durham
My car had quite a sizeable dent in the side along with damage to an alloy but thanks to the auto fix team, it now looks as good as new. Special mention to Marty for his service.

Resposta da Fix Auto UK - Fix Auto Durham

Resposta da Fix Auto UK - Fix Auto Durham
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