Awesome and prompt service, including car pick-up, drop-off and car repairs. The time frame too was good. Over all experience is excellent, infact anything more than excellent.
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Veja o que dizem as avaliações
The whole team were very helpful throughout the interactions. During the assessment of the vehicle, details of the potential repairs were explained, the booking in process, collection and delivery cle... Ver mais
A empresa respondeu
Sandhurst Team - you are fantastic! From the drivers who collected our very sorry looking vehicle, to the regular communication on progress, our vehicle was returned to us two days earlier than expec... Ver mais
Our first point of contact was with Penny who booked us in for the damage assessment. Once completed the mutually agrees date for the repair was set. When the car was collected the driver was ver... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Sandhurst
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
10a Vulcan Way, GU47 9BD, Sandhurst, Berkshire, Reino Unido
- 01252 861153
4,8
Excelente
213 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication and help from the…
Great communication and help from the start when using this company. Organisation fabulous too.
Also nice to have a friendly polite voice to talk to.
22 de maio de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent communication and support, and it's wonderful to know we met your expectations.
From the initial meeting right through…
From the initial meeting right through to my car being delivered back to my home address, the service I received was impeccable. Penny kept me in the loop every step of the way, excellent customer service. I hope you’re appreciated Penny! Thank you all at Fix Auto
29 de abril de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
We are so pleased to hear that you had such a positive experience. We strive to provide excellent customer service and we are thrilled that you were kept informed throughout the process. We appreciate your kind words about our team member.
Efficient and very nice to deal with
3 de maio de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
Thank you for the review. We strive to provide excellent service, and we're glad you found our team efficient and pleasant to work with.
A lot quicker than expected which is…
A lot quicker than expected which is fantastic and the car repairs are 10/10
1 de maio de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
We are delighted to hear that you were pleased with the speed of service and the quality of the repairs.
I am very pleased with the work carried…
I am very pleased with the work carried out to my vehicle by Fix Auto Sandhurst. Everything from collection to return of my vehicle, communication and help was top class. Many thanks.
19 de abril de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
Thank you for your kind words and 5-star review! We're delighted to hear that you were happy with our service and that you found our staff helpful.
Thank you!
Car came to fix auto/perfect paint after an accident, there was great communication and concerns were answered. Thank you for sorting out my car, it looks great!
25 de abril de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Thank you for your kind words and 5-star rating! We're delighted to hear that you were happy with the repair work and the communication throughout the process. We appreciate you taking the time to share your positive experience.
Fantastic Service from Top to Bottom
Nina and her team at Fix went above and beyond to help, not just with the repairs to our car, but in the levels of service and support they were able to offer, at what was a rather troubling time for our family.
And then the quality of the work on the repair was exceptional too.
All around, I can't give a higher recommendation for this company and its team.
18 de abril de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Thank you for your kind words. We are so glad to hear that you had such a positive experience with us. We strive to provide exceptional service and we're thrilled that our team was able to support your family during a difficult time. We appreciate your recommendation and are committed to continuing to deliver the highest quality service.
Excellent from start to finish
Excellent from start to finish, the job was completed quickly and efficiently, and the people were lovely and kept me informed throughout
Steve W
9 de abril de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
We're so happy to hear you had a positive experience! It's wonderful to know our team was able to provide you with excellent service. We appreciate your kind words and will share your feedback with the team.
Excellent quality work
Excellent quality work, and communication. I was kept well informed of progress and the job was done to time
12 de abril de 2024
Resposta da Fix Auto UK - Fix Auto Sandhurst
We appreciate your kind words and are thrilled to hear you were pleased with the quality of our work and communication. We strive to keep our clients informed throughout the process and deliver projects on time.
Amazing team!
I cant thank the team at Fix Auto Sandhurst enough for the amazing repair work they did on my rear bumper after if was damaged in a collision.
Every member of the team were incredibly helpful and provided a 5 star service in a quick turn around!
Thank you again for an amazing job - car looks good as new!
20 de março de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Thank you for your kind words and 5-star rating. We are thrilled to hear that you were happy with the repair work and the service you received. We strive to provide excellent customer service and are glad you were impressed with our team.
BMW F30 330d Front Wing and Bumper Repair
I recently (March 2024) had my BMW F30 repaired At Fix Auto (Perfect Paint) Sandhurst and I was very impressed with both the work and professionalism of all the staff.
The work involved repairing the front wing and a replacement front bumper after an arguement with a 4x4 in my works car park! The paint (colour) match and finish was spot on but I felt that the gap between the panels and bonnet were not quite even (I'm very fussy!)
I mentioned this to Simon and without question he immediately agree to align them to my satisfaction which he did, the gapping is now perfect!
That same day after having the car washed, sods law, the 330d lettering came loose and was about to fall off. Again, I gave Simon a ring and he immediately agreed to put them back on for me (rather than the suggestion by the car cleaning guy to stick them back on with super glue!) all at no cost!
So a really good service from Simon and Perfect Paint and I would not hesitate to have my car repaired by them again, highly recommended, well done!
11 de março de 2024
Avaliação não solicitada
A really good overall experience
A really good overall experience - They were very transparent about how much the repair would cost and provided us with a breakdown of the work needed and throughout all of this, the staff were all very approachable and helpful.
21 de fevereiro de 2024
Excellent Professional work done…
Excellent Professional work done repairing my damaged car, very polite helpful staff,
Car dropped off to my address when completed,
Highly Recommend this company.
7 de fevereiro de 2024
Great people to deal with
Simple procedure. Really lovely job on the car. Great people from delivery driver to office staff and assessor.
31 de janeiro de 2024
Good communication and an excellent finish
We were kept informed throughout the repair.The car was returned on the expected date, and looks absolutely fabulous, like new!
31 de janeiro de 2024
Great service and communication and…
Great service and communication and fixed the issues in a timely manner! Would recommend
26 de janeiro de 2024
Avaliação não solicitada
Friendly and efficient Staff
Friendly and efficient Staff. Good communication throughout.
11 de dezembro de 2023
10/10
After having an absolute nightmare with Admiral, they finally appointed Perfect Paint to repair our car. Straight from the off they were completely professional. Nina in particular was amazing and managed to sort out my problem within 5 minutes. Something that Admiral couldn't do for nearly 20 days. Our car was promptly collected and regular updates given. My car has been returned today and whilst it's been raining, it looks absolutely fantastic and like brand new. Honestly the work they've done is fantastic.
Nina and the team have been amazing throughout and I could not recommend them enough.
10 de novembro de 2023
Avaliação não solicitada
poor customer service
original work was completed fine, but when i found a scratch on my car the day of getting it back. Which the manager agreed to repair for me. They have not returned my calls or contacted me in any way to solve the matter.
10 de setembro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sandhurst
Hi Gavin,
Thank you for taking the time to review our services, we’d like to apologise for the service you received at the time of review and that whilst we were able to rectify the repair, we were unable to meet the high standards we strive for.
If there is a recurring problem that persists related to the repair completed by our bodyshop or you are not happy with your repair please let us know.
We can ensure you that the Fix Auto UK network pride ourselves in excellent customer service across all of our bodyshops and hope that in the future we are able to offer a better experience.
Thanks
Fix Auto UK
Great communication with the office and…
Great communication with the office and efficient and good service all round - thank you!
19 de outubro de 2023
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