Excellent communication and very friendly, the team kept me updated on the progress of my vehicle at all times The work they carried out was 1st class and my car was returned to me in pristine conditi... Ver mais
Localização
Trocar localizaçãoHardwick Lane, NG17 5EJ Sutton-in-Ashfield, Nottinghamshire, GB
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Veja o que dizem as avaliações
Had our Range Rover repaired after whole front end damaged, fix auto did a brilliant job at repairing work is brilliant like brand new now. Communication was great from collection until finish T... Ver mais
A empresa respondeu
I would give FixAuto 5 Stars overall they were very friendly and helpful during the whole procedure and I was very impressed with the free damage report they did on both my car and their own courte... Ver mais
A empresa respondeu
Vehicle was in for accident repair, but I also had the wheels refurbished at the same time. Wheel refurbishment absolutely awesome they look amazing (diamond cut). Car has factory Matt White paint (ha... Ver mais
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Hardwick Lane, NG17 5EJ, Sutton-in-Ashfield, Nottinghamshire, Reino Unido
- 01623 555512
4,8
Excelente
151 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No matter what problem I have with my…
No matter what problem I have with my vehicle I know I will be looked after by your professional team .
21 de fevereiro de 2024
Communication with Avril and work on…
Communication with Avril and work on the vehicle was mint!
7 de fevereiro de 2024
Couldn’t have wished for more!
Excellent workmanship and regular updates on progress.
14 de fevereiro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Fix Auto had my in car for front end…
Fix Auto had my in car for front end damage repair. They kept me up to date with every stage. The repair was carried out to a very high standard. When I collected the car it had been given a thorough valet and gleamed inside and out.
A first class job from start to finish from a very professional organisation.
Thank you
4 de janeiro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Simon
Thank you so much for taking the time to share your positive experience with Fix Auto Sutton in Ashfield on Trustpilot. We're thrilled to hear that you had a smooth and satisfying journey with us from the beginning to the end of your front-end damage repair.
Our commitment to keeping our customers informed at every stage of the process is a top priority, and we're delighted that you felt well-informed throughout. It's fantastic to know that the repair was completed to a very high standard, meeting your expectations.
We take pride in delivering first-class service, and we're pleased that you found our organisation to be very professional. Our team works diligently to ensure each customer's experience is exceptional, and your feedback reinforces that we're on the right track.
We're also glad to hear that you were impressed with the thorough valet and the gleaming condition of your car upon collection. It's the little details that matter, and we want to make sure that every aspect of your experience exceeds your expectations.
Thank you once again for choosing Fix Auto Sutton in Ashfield, and for sharing your positive feedback. If you ever require our services in the future or have any further feedback, please don't hesitate to reach out. Safe travels in your gleaming car!
Kind regards, Steve Cook MD
My sincere thanks
My sincere thanks , for the speedy repair of my car after a recent accident ....
I needed my car as a matter of urgency due to family circumstances .
You went that extra mile guys .
A special mention to Avril , you delivered on your promises .
My heartfelt thanks to all your team .
25 de novembro de 2023
Avaliação não solicitada
Brilliant service, highly recommended
I was recommended Fix Auto by a family member when my car was in an accident. This company were brilliant from start to finish, they didn't give me any false hopes. They contacted me within 10 minutes of my insurer sending them my details and booked my car in. Fix Auto loaned me a courtesy car which was a lovely new shape corsa and delivered this when collecting my car. The gentleman who collected my car was very thorough and informative, I was kept up to date with the progress and they even managed to get my car ready before my trip away. The work done to my car is brilliant, it looks fantastic and I'm so so pleased with it. I would highly recommend this company.
31 de outubro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Thank you so much for taking the time to share your experience with Fix Auto Sutton in Ashfield. We are thrilled to hear that you had a positive experience from start to finish, and we greatly appreciate your kind words.
Our team takes great pride in providing excellent customer service and efficient repair processes. It's wonderful to know that you felt well taken care of, from the initial contact with your insurer to the loaned courtesy car and the thorough explanation of the work performed.
We're delighted that you're pleased with the results and that your car looks fantastic. Your recommendation means a lot to us, and we're here to help with any future automotive needs you may have. Safe travels, and thank you again for choosing Fix Auto!
Total satisfaction
From the day I went for a quote, everyone was very friendly and helpful. My car looks wonderful, they did a lovely job and I am delighted. The staff are also very honest, the work wasn't as bad as they expected so the bill was reduced. Very unusual these days and I am totally impressed.i would definitely use this company again and I'd thoroughly recommend them.
22 de setembro de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Hi Angela, what a great way to start a new week. We can't thank you enough for your glowing 5 star review. Your comments are aligned with our mission statement which is extremely gratifying to hear. Once again many thanks Angela for your time and kind comments.
Steve(MD)
Excellent service
Excellent service, helpful and knowledgeable staff and standard of work excellent.
29 de agosto de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Andre for leaving this wonderful review of our services.
We always endeavor to give a top class customer journey. We appear to have ticked that box for you. I will pass on your kind comments to Avril and the whole team.
Kind regards
Steve(MD)
Customer service
Fix Auto Sutton-in-Ashfield is 5 stars. The staff are friendly they support and help customers in not just repairs but shows a repair centre a place of trust. All business should follow this present example.
9 de agosto de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Joel, your review was the high point of this mornings team huddle. "A place of trust"there can be no higher recommendation in my opinion. Our team focus on custom satisfaction, I'm delighted we have fulfilled your expectations.
Many thanks Joel .
Steve(MD)
Staff were friendly and helpful
Staff were friendly and helpful. All promises were kept and the work done was as expected and completed on time.
29 de junho de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Great way to end the week David. Thank you for your kind and positive review, which Richard & Avril will pass on to the whole team.
I would like to pass on my thanks to the team for enhancing the companies brand and values.
Steve MD.
Good service …
Good service kept me informed on progress pleased with the repair. Very clean car when I collected
5 de julho de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Good morning Mr Morgan, many thanks for taking the time to review our services. I will take great pleasure in passing on your comments to Richard and the whole team at Mondays morning huddle.
The positive is the teams excellent focus on communication, very pleasing.
Many thanks once again.
Steve MD
Couldn’t be better!
Great customer service, kept me informed on the progress of the bodywork on my car. The work was completed on time and to a very high standard. Also my car had also been valeted inside and out, which was a lovely surprise! I will definitely use them again!
22 de junho de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Apologies Carol for the delay in replying.
Many thanks for leaving a wonderful review of our services. I have passed your comments to the whole team, great start to the working week.
Once again many thanks
Steve
MD
Excellent Friendly Service
From initial contact to collecting my vehicle the service was professional, friendly and efficient. Communication was clear and frequent so I was kept informed of progress. Really pleased with the quality of repairs to my vehicle.
6 de junho de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Chris for your review of our services. I'm aware that you have already spoken to Tara who is over the moon with your comments. It will be passed on to the whole team AT Monday mornings team meeting.
Once again thank you .
Steve MD
Did a good job but took a bit longer…
Did a good job but took a bit longer than I think was necessary and forgot to do one little thing that they said they would do as a favour. Overall very good though.
24 de março de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Natalie for your time to review our services. I will ask Richard way the door wasn't touched in as promised. Please accept our sincere apologies for the oversight .
Again thanks for your time in talking to me this morning.
Kind regards
Steve (MD)
Good service and kept me informed on…
Good service and kept me informed on progress, where service could improve is with choise of replacement car as this was a poor car
3 de março de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Paul for your review of our services. Unfortunately your insurance cover only entitles you to a class "A" loan vehicle. The one provided is a higher specification than that of a class "A" vehicle.
I will pass on your comments on to Richard our Accident Centre Manager
Regards Steve Cook MD
Excellent customer service
Excellent customer service, great team. Did a fantastic job in my car! Thank you 😊
14 de fevereiro de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Sue for leaving such a wonderful review of our services. As the MD the most heartening of your review is the word "Team".
Thank you once again, I will pass this on to the team.
Steve C MD
Very efficient and well organised…
Very efficient and well organised company. Kept me well informed on all aspects of the repair. Excellent repair done in less time than orignally qouted.
16 de fevereiro de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Brian for your very positive review of our services. I will pass this on to the whole team.
Once many thanks
Steve Cook MD
Great service at pace without…
Great service at pace without compromising quality. The communications we're outstanding, The quality of repair was excellent. The guy who talks you through the loan car was great, excellent comms with a passion to deliver a quality service. I would have no issues with recommending this repair business to friends and family. Thank you
7 de fevereiro de 2023
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
What a great way to start a very foggy Wednesday morning.
I will take great pleasure in passing your review to Richard and the team.
Many thanks Mr Smith for your review of our services
Steve (MD)
They were very communicative and very…
They were very communicative and very quick with installation.
19 de janeiro de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Tiera for your time to review our services. I will pass on your comments to the whole team.
Steve C (MD)
Toyota satisfaction
professional customer service from enquiry to technician job completion.
18 de janeiro de 2023
Resposta da Fix Auto UK - Fix Auto Sutton-in-Ashfield
Many thanks Paul for your very positive review of our services. I will pass on your comments to the whole team at our morning meeting.
Steve Cook MD
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