Friendly and reliable, great communication from start to finish, the two men that dropped the courtesy car and then collected it were both really nice and explained everything really well. Car looks g... Ver mais
Localização
Trocar localizaçãoUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
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Veja o que dizem as avaliações
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... Ver mais
A empresa respondeu
I cannot rate Fix Auto highly enough through what can be a very stressful experience. My car was collected and I was kept informed throughout the repair process by Natasha. My car was returned, lovely... Ver mais
A empresa respondeu
Staff friendly and communication is great, they kept me informed at every step. My car was returned clean and repaired.
Detalhes da empresa
Escrito pela empresa
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, Reino Unido
- 01978 661 507
4,7
Excelente
308 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent communication and customer…
Excellent communication and customer service along with an excellent repair.
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you taking the time to leave us a five star review. We appreciate you taking the time to share your positive experience.
Auto Fix Wrexham
The experience I have had with Auto Fix Wrexham has been brilliant. Through correspondence, delivery, service & ongoing updates. The courtesy car was excellent too and would highly recommend them
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a 5-star review. We are pleased to hear you had a positive experience with our service, including the courtesy car. We appreciate your recommendation.
Communication excellent .Car appears to…
Communication excellent .Car appears to have had some really expert work done .However inside of cR wzs unclean on pickup and some broken parts left on back seat. Shame we couldn't give 5 stars ...shrewsbury
13 de janeiro de 2025
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review and for your kind words about the quality of our work. We are sorry to hear about the cleanliness of the car upon pickup and the broken parts left on the back seat. We will take your feedback seriously and strive to improve our processes to ensure a more pleasant experience for all our customers.
Car was returned with broken glass…
Car was returned with broken glass inside car.Window seal was not fitted correctly.Returned with door panel not replaced,now awaiting replacement-why return the car if work wasnt finished?
Their customer services have not replied to my complaint. Very poor workmanship and no desire to address my issues.
I would therefore not recomend this repair garage.
6 de janeiro de 2025
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Roberts. Really sorry to hear that everything is not right with your vehicle. Management has tried on a number of occasions to contact you ref the issues mentioned but have not been able to get hold of you, could I ask that you call our office so someone could discuss this further with you. Many Thanks.
Very good service
Very good service . Door to door delivery quick work my car went in the garage on the 17th December and I had it back on the 7th January which I thought was good considering there was Christmas and New year in between.
17 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to share your feedback. We are pleased to hear that our team was able to get your car back to you in a timely manner, especially given the Christmas break. We strive to provide efficient and a reliable service, and your review confirms we met your expectations.
Good clear communication and first…
Good clear communication and first class repair
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for taking the time to leave us a review
Not a single complaint
Not a single complaint, professional, courteous kept me informed throughout, excellent repair work couldn't have asked for more
18 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
We appreciate you taking the time to share your feedback and leaving us a five star review. It means a great deal to us to know our commitment to professional and courteous service, along with excellent repair work, met your expectations. We strive to provide the best possible service to every customer, and your review confirms we're on the right track. Thank you again for your review.
Excellent service and a first class…
Excellent service and a first class repair. I was surprised how quickly the job was completed and I was back on the road with minimum delay.
16 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
We are pleased to hear you had a positive experience and appreciate your feedback. We strive for excellence in our repairs and efficient service, so we're delighted to hear we met your expectations. We are glad to have helped get you back on the road quickly.
Excellent service friendly + polite …y by
Excellent service friendly + polite staff.courtsey car delivered as time specified also my car delivered when repaired.
5 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for your 5-star review. We are pleased to hear you had such a positive experience with our service, from the friendly staff to the timely delivery of your courtesy car and repaired vehicle. Your comments will be shared with our team.
Faultless!!
Superb service. FixAuto kept to their stated timescale for every part. They collected on time and returned the car within the expected time. In the meantime they carried out what seems to be a perfect repair.
13 de dezembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for your taking the time to leave a review and 5-star rating. We are pleased to hear you had such a positive experience with our service. We appreciate you taking the time to share your feedback. We strive to provide timely and high-quality repairs, and it's rewarding to know we met your expectations.
Efficient service
Efficient service. Kept me up to date regularly with what was happening with my car by phone and txt. Collected my car and returned with no problem. I would highly recommend.
5 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Miss Clayton
Thank you for taking the time to leave a review and a 5-star rating. We are pleased to hear that you were happy with the service and communication throughout the process. We appreciate your recommendation and will pass your comments on the our team.
Fantastic company
Fantastic company , could not fault them at all , keep me up dated on what was happening with my car , staff were brilliant t too , so helpful and polite
18 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Thank you for your kind words and taking the time to write a review. We are pleased to hear you had a positive experience with FixAuto Wrexham. Your feedback is important to us and passed on to all members of our team.
Should you ever require our services again please do not hesitate to contact us.
My Poorly Audi…
FixAuto kept me informed about my vehicle throughout. Initially they said it would take around 10 days but actually it took 6 weeks due to waiting for a part for the wing mirror, not their fault. I am pleased with the work they have completed though. They were very courteous and helpful.
12 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Buttery. Thank you for your review and feedback. Apologies for the delay on the repairs but as you say unfortunately the parts delay was out of our hands but we really appreciate your patience and understanding and really good to hear you are happy with the work carried out and the service we gave. Many Thanks.
Kept informed every step of the way
Kept informed every step of the way
And a nice finish ! Like it never happened!
Well done fix auto 👍
11 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hello Mr. Evans
We appreciate your kind words and are glad to hear you were kept informed throughout the process. We strive to provide a seamless and high-quality experience for our customers.
Should you ever require our services again in the future please do not hesitate to contact us.
Was dealt with in a polite and
Was dealt with in a polite and courteous manner both by phone text and in person. Was kept up to date with progress of repairs. Was also given reasons for delay in vehicle being booked in
1 de novembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Allcock
We appreciate you taking the time to leave us a review and are glad to hear that you had a positive experience. We strive to provide excellent customer service at all times.
Excellent service
Excellent service, good communication with really nice people to speak to. Nobody wants their car to be damaged but Fixauto took some of the pain out of it
31 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd
We appreciate you taking the time to write a review and are glad to hear you had a positive experience. We strive to make the repair process as smooth as possible.
Excellent service will be recommending…
Excellent service will be recommending you 👍
21 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd-Jones
We are pleased to hear you had a positive experience. We appreciate your kind words and recommendation.
The work was carried out well
The work was carried out well, the initial booking in and follow ups were great, and once the car was ready the delivery offered was prompt and efficient. What let me down a little was the finer details, the vehicle cleanliness on the outside was not well presented, still a bit of tape residue on the window surround, a small bit of over spray on the top of the window, not a deal breaker and can be removed but should not have been there, and the tyre after being fitted to the newly repaired wheel, was not cleaned ( tyre lube from fitment) not a deal breaker however I would have thought on a freshly repaired wheel some more attention to the finer details would have been welcomed. All in all the repairs were done well, and parts assembled well, just some more attention to detail would have earned 5 stars.
17 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Ineson. Thank you for your review. Really sorry to hear about the slight issues with the repairs as you state these are minor issues but they should have been picked up. If ever you want to call in for us to carry out a full clean on your vehicle please get in contact and we can arrange this. It was really good to hear that the repairs carried out and the service you had was all to your satisfaction. Many Thanks
Great customer service
Great customer service. All staff extremely helpful. Would highly recommend.
11 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Evans
Thank you for your kind words. We are delighted to hear that you had a positive experience and found our staff helpful. We appreciate you taking the time to leave a review.
Highly recommend
My car went here due to someone crashing into me. They were very quick organising for car to go in. Great at communication and regular texts with updates. Car looked brand new and clean inside
10 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
We are pleased to hear about your positive experience and thank you for taking the time to leave a review. We appreciate your kind words about our quick response, communication, and the condition of your car. We strive to provide excellent service and are happy to hear we met your expectations.
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