Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... Ver mais
Localização
Trocar localizaçãoUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
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Veja o que dizem as avaliações
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... Ver mais
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... Ver mais
A empresa respondeu
Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not s... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Wrexham
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, Reino Unido
- 01978 661 507
4,7
Excelente
312 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service will be recommending…
Excellent service will be recommending you 👍
21 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Lloyd-Jones
We are pleased to hear you had a positive experience. We appreciate your kind words and recommendation.
The work was carried out well
The work was carried out well, the initial booking in and follow ups were great, and once the car was ready the delivery offered was prompt and efficient. What let me down a little was the finer details, the vehicle cleanliness on the outside was not well presented, still a bit of tape residue on the window surround, a small bit of over spray on the top of the window, not a deal breaker and can be removed but should not have been there, and the tyre after being fitted to the newly repaired wheel, was not cleaned ( tyre lube from fitment) not a deal breaker however I would have thought on a freshly repaired wheel some more attention to the finer details would have been welcomed. All in all the repairs were done well, and parts assembled well, just some more attention to detail would have earned 5 stars.
17 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Ineson. Thank you for your review. Really sorry to hear about the slight issues with the repairs as you state these are minor issues but they should have been picked up. If ever you want to call in for us to carry out a full clean on your vehicle please get in contact and we can arrange this. It was really good to hear that the repairs carried out and the service you had was all to your satisfaction. Many Thanks
Great customer service
Great customer service. All staff extremely helpful. Would highly recommend.
11 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Evans
Thank you for your kind words. We are delighted to hear that you had a positive experience and found our staff helpful. We appreciate you taking the time to leave a review.
Highly recommend
My car went here due to someone crashing into me. They were very quick organising for car to go in. Great at communication and regular texts with updates. Car looked brand new and clean inside
10 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
We are pleased to hear about your positive experience and thank you for taking the time to leave a review. We appreciate your kind words about our quick response, communication, and the condition of your car. We strive to provide excellent service and are happy to hear we met your expectations.
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Ms. Brazier. We appreciate you taking the time to write a review and are glad to hear that you found our service helpful, prompt, and informative.
Good communication
Good communication. They picked my car up and dropped it off. Lovely courtesy car. They said 7 days, but it was done the next day. Would definitely recommend 👌
1 de outubro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
We appreciate taking the time to write a review and are pleased to hear you had a positive experience with our service. We strive to provide excellent customer service and are pleased you found our communication, courtesy car, and turnaround time to be satisfactory.
Great service
My insurance company had my car fixed with Fix Auto in Wrexham after my husband had a minor bump in our car. Everyone I dealt with was polite and helpful and my car was collected on the designated day we had agreed. I was supplied with a very nice courtesy car which I had for just over 3 weeks while my car was being fixed.
I was kept up to date on where it was up to every week and when I had my car delivered back to me, it looked great and has been fixed to a high standard.
The work done comes with a lifetime guarantee too which is great.
Overall I’m very happy with the service we received from Fix Auto. Thank you.
23 de setembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Ellery
Thank you for your positive review and for taking the time to share your experience. We're delighted to hear that you were happy with the service you received, including the courtesy car and the communication throughout the repair process. We appreciate your feedback and are glad that you are pleased with the quality of the repair work. Your kind comments will be shared with our team.
Kept well informed and provided with a…
Kept well informed and provided with a very nice courtesy car. All very well mannered on the phone and in person. Definitely recommend.
10 de setembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Collin
Thank you for taking the time to leave us a review. We're thrilled to hear you had a positive experience and appreciate your recommendation.
Excellent customer service
My car went here for repair following an RTA. I was kept informed at every step of the way.
Everyone I dealt with was helpful, friendly and super efficient.
My car came back better than it was before the accident. They did a great job.
3 de setembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning
Thank you for taking the time to write a review. We are pleased to hear you had a positive experience with us. We strive to provide excellent customer service and are happy to know you were kept informed throughout the repair process. We appreciate your kind words about our team, which will be passed on, and are pleased that your car came back in condition you were happy with.
Friendly efficient staff
Friendly efficient staff
Regular updates
Worked well with Enterprise car rental so I just left the hire car at Fix auto when I collected my car
Did a fantastic repair job on my little car, which came with a lifetime guarantee
Would not hesitate in recommending Fix Auto
3 de setembro de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Priestley
Thank you for your taking the time to leave a review. We are pleased to hear that you were happy with the repair work and the service you received. We appreciate your recommendation and should you require any of our services in the future please do not hesitate to contact us.
All staff were very pleasant and…
All staff were very pleasant and courteous, a courtesy car was dropped off and my car was collected. When our car arrived back we were impressed with the quality of workmanship of the finished job. Very happy.
22 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Wright
Thank you for your taking the time to leave us a 5-star review. We are delighted to hear that you were happy with our service and that you found our staff friendly and helpful. We pride ourselves on our customer service and appreciate all feedback we receive.
Very polite and friendly staff
Very polite and friendly staff, they kept me informed with the process of my car and when finished the car was show room perfect, could not thank them enough,
21 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Roberts
Thank you for taking the time to write a review. We are delighted to hear you had a positive experience and that our team provided excellent service. We pride ourselves on our customer service and all feedback is greatly appreciated and shared with the team.
The repair of my Puegeot
I liked the way I was kept informed of my cars progress.
The car was repaired within the quoted time frame.
The staff were friendly and well informed.
The courtesy car was only 12 months old and an automatic was no problem.
I like the lifetime guarantee.
Now I have to get used to driving my car again.
6 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Fellows
Thank you for taking the time to write a review. We are delighted to hear that you were happy with the communications you received, the repair time, and friendliness of our team. We are also pleased to hear you found the courtesy car convenient and appreciate your feedback on the lifetime guarantee.
Really pleased with the service from…
Really pleased with the service from all the staff. Repaired quickly and to an excellent standard.
16 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Ingman
Thank you for taking the time to leave us a 5-star review. We are pleased to hear you were happy with the service and the quality of the repair.
Excellent service had ny car back in 8…
Excellent service had ny car back in 8 days .Very happy with service and the repair of my car .
15 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mrs Brennan
Thank you for taking the time to leave a review. We are pleased to hear you were happy with the service you received and the repair of your car.
Fantastic service from start to finish
I'd had a bump on my car . My insurance company sent me to fix it autos Wrexham took about 10days to fix due to waiting on a part .i have to say from start to finish they were absolutely brilliant staff are so friendly talk you through everything . Even let me drop my car the night before . I also had a curtesy car waiting for me so could keep working . Got texts every couple of days with a up date . They offered a pick up and drop of service witch is very helpful. I offered to drop off and collect as was only 30mins away . Plus a lifetime guarantee on all work is a bonus. Definitely recommend if ever needed I'd wouldn't hesitate to use them again
8 de agosto de 2024
Avaliação não solicitada
Curtsey car scheme needs looking at.
Curtsey car scheme needs looking at, offered a Fiat 500 basic model as replacement. No sat nav, 2 door. to replace a Vauxhall Insignia Nav Design family car.
Repair work on car good job.
7 de agosto de 2024
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Wright, The courtesy car that we are asked to provide by your insurance company is a class A type vehicle which the Fiat 500 covers and is also a service that we don't charge the policyholder or insurance company for. We fully appreciate that this vehicle may not be suitable for all customers, and we would always advise our customers to speak to the claims department to see if they are able to assist with a more suitable vehicle depending on the terms of the insurance policy. Thank you for your review and for letting us know the repairs were all good on your vehicle.
Perfect thanks
Absolutely brilliant from start to finish,
Highly recommend 👌
5 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Pamela
Thank you for taking the time to leave a review. We are pleased to hear you had a positive experience. Should you require any of our services in the future please do not hesitate to contact us.
Excellent service
Excellent service. Friendly and helpful staff. I was kept up to date on the progress of my car repairs and most importantly the repair was excellent.
5 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Morning Mr. Carter
Thank you for taking the time to write a review and leave us a 5-star rating. We're delighted to hear you were happy with the service you received and the quality of the repairs to your vehicle. We appreciate all feedback and share this with our team.
Satisfy
From the initial contact from Fix Auto to finally getting my car back to me was a pleasant experience.
They sent Adam to do a temporary fix initially, and Adam was proficient, professional, helpful and friendly.
Due to delays created by Citroen(my car manufacturer) took 2 months to get fixed.
Fix Auto was very good at keeping me updated with frequent text messages.
Adam eventually brought my car back on 2nd of August again with the same professionalism and respect he gave as the first time I met him.
Fix Auto, are helpful and honest, they will tell you he they don't know certain aspects of your enquiry, but will find out and ring you back with the answers one needs.
7 de junho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr. Goudie
Thank you for your 5-star review and kind words about Adam, I will pass on your comments to him
As you are aware we are often in the hands of the manufacturers which can often cause delays but we try to ensure that our customer is kept updated on a regular basis.
Your feedback is important to us and helps us to continue to provide a high quality of Customer Service.
Regards
Sarah Rogers
FixAuto Wrexham
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