Something was missed accidently and after 2 call it was arranged to do the job. But what made my experience the most was natasha who answers all calls rings people books you in an generally deals wi... Ver mais
Localização
Trocar localizaçãoUnit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH Wrexham, Clwyd, GB
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Veja o que dizem as avaliações
We used this company through an insurance claim.once insurance were involved it was swift and professional service all the way to completion. Kind and caring staff who kept me up to speed with where t... Ver mais
Outstanding experience with Fix Auto Wrexham. The journey from start to finish and everything inbetween was seamless. Shout out to Natasha, always so warm, friendly, understanding and so down t... Ver mais
A empresa respondeu
Quality of work and friendliness of staff very good. However very slow initiating and completing repair. My vehicle required small dent on wheel arch, booked in early on date requested, work was not s... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Fix Auto UK - Fix Auto Wrexham
Escrito pela empresa
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Escrito pela empresa
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Informações de contato
Unit 108 Coed Aben Road, Wrexham Industrial Estate, LL13 9UH, Wrexham, Clwyd, Reino Unido
- 01978 661 507
4,7
Excelente
312 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Par excellence
A very prompt, efficient and professional service throughout, thank you.
2 de agosto de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr. Baldwin
Thank you for your 5-star review
All feedback is important and greatly appreciated
Regards
Sarah Rogers
FixAuto Wrexham
Overall brilliant service
Overall brilliant service.
Quality of the work was great and the delivery of the car back went without a hitch.
My only complaint is that the postcode on the information I received for dropping the car off to them was wrong and it took me ages to find the location! Other than that, great service!
23 de julho de 2024
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Band
Thank you for your review
We are pleased to hear you were satisfied with the repair to your car
Sorry to hear you were given the incorrect postcode. If you are able to advise how this information was shared with you I will endeavour to make sure it doesn't happen again in the future.
Regards
Sarah Rogers
FixAuto Wrexham
When our car was picked up we had to…
When our car was picked up we had to phone continuously to arrange a courtesy car, we eventually got one 10 days after our vehicle was recovered. Various mixed text messages with updates about our car.
On delivery of our vehicle after repair we were not given prior notification of drop off the driver just turned up and asked for payment for release of vehicle.
Staff were polite but found organisation was lacking.
Can’t fault the workmanship on my vehicle either.
29 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Mr Davies. Apologies i dont have a ref number or Reg of your vehicle to look into your issues further. We normally aim to supply a courtesy car asap subject to availability, if some cases there may have been a delay from the insurance company but i cant check this sorry. It is normally standard practice that a driver would not leave site without communicating with your first and then confirm any payments that are required. Apologies if this was not the case and if you wanted to discuss further dont hesitate to contact our office. Pleased to hear that the workmanship was to your satisfaction. Many Thanks.
Car was taken in through the insurance.
Car was taken in through the insurance.
Nice polite gentleman came to collect & drop off courtesy car, came at time specified.
Was kept informed by text message as to how work was coming along....
On day of dropping back off / collecting, nothing too much trouble, as I had to change location, as I was at my workplace...went without a hitch....
Work completed looks fantastic
A very pleasant company to deal with, highly recommend
26 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Campbell
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Fabulous service from
Fabulous service from
Beginning to end !
Thank you
25 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Ferguson
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Excellent company
Excellent company. Kept me informed all the way through the process. Nothing was any trouble. Excellent work completed on the vehicle
24 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Phillips
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Friendly and efficient staff
Friendly and efficient staff. Excellent repair and service.
19 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Roberts
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Warm friendly staff
Warm friendly and efficient staff who kept me updated regularly on all progress relating to work on my vehicle, sorted out an unforseen problem with no quibles.. would be happy to use Fix Auto Wrexham again should the need arise, highly recommended.
15 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Parry
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
The service provided by Apex was very professional and efficient
The service provided by Apex was very impressive from start to finish
Cannot fault anything.
16 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Safadi
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
They have been very helpful
They have been very helpful, and a quick response when asking for help. Very good service.
9 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Blair
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Top Mark for Fix Auto Care and Repair
From start to finish, I had a great experience with Fix Auto in Wrexham. My vehicle was in for just over two weeks for a repairs to the rear door and wing, during that time I had a courtesy car which I thoroughly enjoyed.
The repairs carried out were exceptional, the paint finish & matching of the panels and all of the associated detail were found to be as you would expect, your technician’s are very professional indeed.
Top marks also for the ladies on reception, they gave me all the care and attention that you would expect and in a friendly manner, thank you.
Fix Auto Wrexham I would definitely recommend you if there was a need again.
11 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Forshaw
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Brilliant…
Fix auto is outstanding company and undertook a complex job for my car which was completed with excellent workmanship. I was continually updated on progress throughout the process by helpful staff for whom nothing was too much trouble. In one word they were brilliant. I would recommend them without reservation
3 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mrs Worthington
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Kept me updated on a regular basis via…
Kept me updated on a regular basis via txt. When I did speak with someone always very polite and informative. Job took a little longer than expected but that was a supply issue. On return of vehicle minor issue which they resolved in a very timely manner. Would definatly use again and would highly recommend
4 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Blake
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Excellent service throughout
Excellent service throughout. Thoroughly recommend this very professional company
18 de junho de 2024
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Ms Ogorm
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Vehicle returned in an absolute state
I can’t fault the staff who kept me informed over the 7 weeks my vehicle was in for repair. Always helpful snd they sent regular updates. However, like other reviewers, my vehicle was returned in an absolute state. A thin layer of fine dust everywhere. Smears all over the windscreen. I have dust all over my clothes. It looks like it came straight out of the repair shop and onto the delivery truck. I was told it would be clean and ready to drive. The last text I received said it was being “checked and cleaned’. No one has been near it to clean it. I look after my car and it did not arrive to you in this state, so why have you returned it to me in this condition? I have been promised a call back from the manager.
2 de julho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Hi Helen, So sorry to read your review. We have a strict repair process in place that involves a quality control check at the end of the repairs. Clearly in this case it has not been followed and your vehicle was allowed to leave not to the standard we would expect. I believe that our Bodyshop manager has been in touch and we are in the process of rectifying the issue, if you do have any further issues don't hesitate to call our office to discuss. Many Thanks.
Fix Auto went the extra mile
Fix Auto went the extra mile, to ensure my needs were met.
Staff extremely polite and helpful and my car has been returned looking emaculate.
Very pleased.
20 de junho de 2024
Avaliação não solicitada
Resposta da Fix Auto UK - Fix Auto Wrexham
Good Afternoon Mr Walsh
Thank you very much for your 5-star review. We are delighted to hear that you were pleased with the repairs carried out on your car and the service you received from our team.
Your feedback is important to us and we look forward to assisting you should you require our services again in the future.
Kind Regards
Sarah Rogers
FixAuto Wrexham
Good service when i phoned but lack of…
Good service when i phoned but lack of updates for an insurance repair job which seemed to take a long time.
20 de junho de 2024
Avaliação não solicitada
Excellent service from start to finish.
My car was sent to Fix Auto Wrexham as part of an insurance claim. From start to finish I received excellent customer service. I was kept updated via phone and text about the progress of the repair. Staff were very friendly, professional and courteous. The quality of the repair is excellent and the car was collected from and returned to me at my convenience. 5 stars.
11 de junho de 2024
Avaliação não solicitada
Very helpful
4 de junho de 2024
Always ready to answer any queries and…
Always ready to answer any queries and actually ring you back when they state they will do. I could not fault them as I was constantly kept updated of every stage of my repair.Gary in the workshop is an absolute star and goes above and beyond to keep customers happy.
Excellent job done and car cleaned inside and out on return.
Thanks fix auto you are a fab team.
7 de junho de 2024
Avaliação não solicitada
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