Josh was really helpful, and upgraded the delivery to next day, and helped with the warranty process. Great service, product arrived next day and pleased with it. Definitely recommend buying fro... Ver mais
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Veja o que dizem as avaliações
My order I received had a box of brad nails that were the wrong size, the problem was dealt with very quickly by Josh Scott who sorted me out a replacement asap!. I felt this deserved a decent review... Ver mais
A empresa respondeu
Good overall. Only criticism is packing. Just wrapping a cardboard sleeve around a drill battery and then leaving it loose in a larger cardboard box isn't great, although it arrived unscathed.
A empresa respondeu
Delivery was prompt, I made an issue ordering the wrong item and Josh was really helpful in resolving this and getting the item I should have ordered out. DX the delivery company left item outside a d... Ver mais
A empresa respondeu
Detalhes da empresa
- Comércio de ferramentas
- Loja "Faça Você Mesmo"
- Fornecedor de Equipamentos para Perfuração
- Fornecedor de Equipamentos Elétricos
- Loja de acessórios e ferragens
- Loja de artigos para reforma residencial
Sobre Fixings Store
Escrito pela empresa
Welcome to Fixings Store, your one-stop destination for all your fixing and home improvement needs. We are an online business dedicated to providing fixings, power tools, hand tools and home improvement accessories. With a wide range of shopping departments and a commitment to customer satisfaction, we strive to be the go-to platform DIY requirements.
Our History
Born from our 20,000sq/ft premises in Ashford, we come from a business group with over 30 years of experience distributing fixings and construction consumables to some of the largest national infrastructure projects of recent times. We even manufacture our own goods such as drill bits, cutting discs and screws!
Our customer base is diverse, ranging from DIY enthusiasts to professional builders, contractors, and tradespeople. We serve homeowners and individuals looking to tackle home improvement projects, as well as construction companies and businesses in need of bulk fixing supplies. Our user-friendly website and streamlined ordering process make it easy for anyone to find and purchase the products they need with just a few clicks.
Our Values
At Fixings Store, we believe home improvement and the construction industry should not be at the cost of our planet. Energy usage, waste generation, air pollution, water consumption and habitat destruction are the adverse effects of building and renovations despite new regulations.
It’s our mission to bridge the gap between our customers and the environment by funding tree plants, carbon avoidance projects and renewable and nature-based projects with every order through our connected climate partners. Learn more about our current reforestation project here.
Our Vision
We have an ambitious vision for the next five years. Our goal is to establish ourselves as a leading and anchored name in the trade and home DIY sector, not only in the UK but also across Europe. We aim to be the go-to destination for individuals, businesses, and contractors seeking high-quality fixing products and services.
To achieve this vision, we are committed to providing some of the greatest buying and installation and tutorial guides available in the industry. We understand that navigating the world of fixings can be overwhelming, especially for those new to the trade or DIY projects. That's why we want to empower our customers with comprehensive guides that simplify the process of selecting, purchasing, and installing fixings. By offering expert advice and practical resources, we aim to enhance our customers' confidence and knowledge, ensuring they make informed decisions for their projects.
Why Fixings Store?
Escrito pela empresa
- You Shop = We Plant 🌳
- Many of us in Great Britain are worried about the impacts of climate change on future generations. Our reforestation commitment will connect our enthusiastic home renovators, contractors and tradespeople with the planet we build on, through simply shopping on our website.
- Your New Trusted (and experienced) Supplier
- Whilst we're a relatively new start-up digital business, we bring over 3 decades of experience and knowledge to our website and customers. In that time we've seen the market change with new techniques, practices and brands that have revolutionised the way the construction and DIY sector has operated.
Informações de contato
Technology House, Brunswick Road, TN23 1EN, ASHFORD, Reino Unido
- 01233 344940
- info@fixingsstore.com
- fixingsstore.com
4,4
Excelente
493 avaliações
Respondeu a 40% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
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Resposta da Fixings Store
Many thanks for the feedback and star rating Peter, this is great to see.
All the best,
Fixings Store
Resposta da Fixings Store
Many thanks for your comments and star rating Mark - great to hear you're happy and would recommend us :)
Have a great week and thanks again.
All the best,
Fixings Store
Delivery
Ordered insulation washers on Tuesday night and were delivered to North Aberdeenshire the next day
3 de setembro de 2025
Resposta da Fixings Store
Many thanks for your star rating and comments Martin, this is wonderful news!
Have a great rest of your week and we look forward to serving you again soon.
All the best,
Fixings Store
Very competitive pricing…
Very competitive pricing compared with other suppliers of Paslode Nails. This was my 3rd order in as many months. Will certainly be using this company again in the future
3 de setembro de 2025
Resposta da Fixings Store
Many thanks for your star rating and comments, Tweedvale Contracts!
It was a pleasure to serve you and we're pleased to hear pricing and service was good.
Have a great rest of your week and we look forward to serving you again soon.
All the best,
Fixings Store
First class service good price ,good…
First class service good price ,good communication ,and fast delivery.
I would recommend to anyone
30 de agosto de 2025
Resposta da Fixings Store
Many thanks for the star rating and comments Roger, this is exactly what we love to see!
Have a fantastic rest of your week and we look forward to serving you again soon.
All the best,
Fixings Store
Resposta da Fixings Store
Many thanks for your star rating and comments, we're so pleased to see it!
Have a fantastic week and we look forward to serving you again soon.
All the best,
Fixings Store
Next day delivery on time and there was…
Next day delivery on time and there was no problem
3 de setembro de 2025
Resposta da Fixings Store
Many thanks for the chosen star rating and comments Charles, we're so pleased to see the service went well and your order arrived on time.
Have a great week and we look forward to serve you again soon.
All the best,
Fixings Store
Resposta da Fixings Store
Many thanks for your star rating and comments John. We're very glad to hear you were happy with everything and the delivery arrived on time.
Have a great week and we hope to see you again soon.
All the best,
Fixings Store
Great service
27 de agosto de 2025
Resposta da Fixings Store
Many thanks for your review and comments.
Have a wonderful week and we look forward to serving you again soon.
All the best,
Fixings Store
Item arrived as expected
Item arrived as expected, quick turn round,would use this seller again.
28 de agosto de 2025
Resposta da Fixings Store
Many thanks for your star rating and comments Nick - glad to hear the order was processed efficiently and everything arrived as expected.
Have a wonderful rest of your week and we look forward to serving you again soon.
All the best,
Fixings Store
Resposta da Fixings Store
Many thanks for your star rating and comments, Top Gate!
Have a wonderful rest of your week, thanks again for the business, and we look forward to serving you again soon.
All the best,
Fixings Store
Fantastic service
Fantastic service , great products at really good prices. I would highly recommend the site.
29 de agosto de 2025
Resposta da Fixings Store
Hi Mark,
Many thanks for the kind words and star rating! Glad to hear you were happy with the service and pricing. Please do keep us in mind for the future.
Have a great week.
All the best,
Fixings Store
A handy w/shop vacuum.
A handy w/shop vacuum.
Next day delivery when ordered B4 12;00 on the 27/8/25..mmmmh
Item arrived on Friday 29/8/25. Though I don't think that is the fault of the shop.
27 de agosto de 2025
Resposta da Fixings Store
Hi Charles,
Many thanks for the star rating and feedback - glad to hear you were happy with the service.
Have a great week.
All the best,
Fixings Store
Very competitive price
Very competitive price, easy ordering process and delivered on time.
21 de agosto de 2025
Resposta da Fixings Store
Morning Geoff,
Many thanks for the star rating and comments. We're very happy to hear you had a pleasant experience and your order arrived on time.
Have a great week and we look forward to serving you again soon.
All the best,
Fixings Store
Great service
Simple and easy process of ordering, excellent service delivered next day as requested
20 de agosto de 2025
Resposta da Fixings Store
Good morning Neil, many thanks for the kind words and star rating!
Glad to hear you were happy with everything and the order arrived on time.
Have a great week and we look forward to seeing you again soon.
All the best,
Fixings Store
Absolutely fantastic company and good…
Absolutely fantastic company and good on the prices
20 de agosto de 2025
Resposta da Fixings Store
Thanks you SO much for your comments and star rating Lester, what a lovely bit of feedback to receive!
Glad to hear you were happy with everything and you were happy with the prices. We always try to keep them as keen as possible all year round so you know you're always getting the best prices from us.
Have a fantastic week and we look forward to seeing you again soon.
All the best,
Fixings Store
Resposta da Fixings Store
Thanks very much for your feedback, Megan! Glad to hear it was fast delivery and the service was excellent!
Have a great week and we hope to see you again soon.
All the best,
Fixings Store
Resposta da Fixings Store
Thank you very much for the feedback and star rating Stacey! Glad to hear payment was okay and we kept you informed about the dispatch process.
Thanks again and we hope to see you again soon.
All the best,
Fixings Store
Great Company
A glitch in the ordering system meant that our order was not delivered in the day we had expected.
Josh handled the issue with absolute professionalism. I’m very happy. I would have no hesitation using and recommending Fixings Store in the future.
14 de agosto de 2025
Resposta da Fixings Store
What a lovely piece of feedback Tom, thanks ever so much for your comments and chosen star rating. Not ideal about our glitch when receiving your order (very sorry about that) but nice to hear your praise regarding Josh with the way it was sorted.
Thanks again Tom. Please do keep us in mind for the future we'd love to serve you again soon.
All the best,
Fixings Store
They post next day delivery on items…
They post next day delivery on items but this is not true. Don’t even call you to let you know, just send you parts of the order then tell you we don’t know when the rest is coming in.
13 de agosto de 2025
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